Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at Lloyd Jackson Square, FOOD COURT 2 King St. West. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Hamilton, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Details
Dine-inNot available
DeliveryAvailable
TakeoutAvailable
Drive-throughNot available
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Burger King
Lloyd Jackson Square, FOOD COURT 2 King St. West, Hamilton, ON
Feedback on customer service is mixed; while some staff members, particularly manager Samantha, received praise for their kindness and helpfulness, others were reported as rude and dismissive.
Food Quality
Many customers enjoyed the food, noting freshness and flavor, but there were complaints about food quality issues, including cold items and incorrect orders.
Staff Behavior
There are significant concerns regarding staff behavior, with reports of rudeness, unprofessionalism, and poor management practices affecting customer experiences.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, with customers frequently receiving incorrect items or missing components.
HS
Harveer Singh
Nov 29, 2025
5.0
At first I thought i was mistakenly given the meat burger instead of the veggie, i called the store and i sent them the pic and they clarified that the burger is veggie and what its made off. Great customer service. I loved it
CC
Clad Clad
Nov 12, 2025
5.0
Samantha is awesome and very kind. I usually don't like Burger King but today's experience will definitely bring me back to this location. Kindness and empathy spread goodness in society
PR
Phoenix Ragnarsson
Nov 3, 2025
1.0
I always go here when I do my morning shopping but not anymore . Manager is rude along with employees so I’m never going here again this place is on my not to go list.
SA
Shahzeb Ahmed
Nov 1, 2025
5.0
Hard working staff, good people good food.
NP
Nata P
Oct 29, 2025
1.0
Terrible experience at the Burger King in the Jackson Square food court. I asked one of the ladies about my order, but she was on her phone, looked at me, and then went right back to it without saying anything. I asked another worker, and she just told me to wait. A moment later, I heard the first lady (the one on her phone) yelling like crazy that my order was ready. When I went to pick it up, she slammed it on the counter with a lot of force and was extremely rude. Very poor customer service and no respect for customers.