Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 777 Upper James St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Hamilton, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Numerous customers reported slow, rude, and unprofessional service, with many experiencing long wait times and incorrect orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed dissatisfaction with the freshness and temperature of the food, with several mentioning cold or stale items.
Staff Behavior
There were complaints about staff being rude or unprofessional, with some customers feeling disrespected during their interactions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and kindness.
RT
Rajat Tiwana
4 days ago
1.0
I had pain in my leg and when i went to pickup my online order via drive thru she denied and told me to come inside. Time was 8:26 pm of jan. The girl i remember applied a dark lipstick and only one girl wear headphone at that time.
AL
Anaid Llebpmac
Dec 31, 2025
1.0
Went through the DT and got 2 whoppers and 2 pies. One burger was on a stale bun and the meat was very burnt. The double whopper had no condiments. I paid cash and wasn’t given a receipt so my complaint fell on deaf ears. Management didn’t care and neither did customer service.
Don’t waste your money at this location.
TT
torontochap1
Dec 27, 2025
1.0
I waited and waited and waited for that one sandwich which was not the sandwich I really wanted to buy but in any event it contained condiments not what I ordered. Rather than make a fresh sandwich they removed the condiments that I did not want and gave me back the same sandwich.
NB
Natenale Bezie
Dec 25, 2025
1.0
I was here today, and this is the second time I’ve experienced terrible service. The staff were extremely slow, rude, and unprofessional. They stood around talking instead of serving customers and clearly treated people differently based on how they looked or spoke.
They didn’t even stand up to take orders, showed no basic manners, and made the experience frustrating and disrespectful. This is completely unacceptable. I hope the manager sees this and fixes the way staff are trained and supervised.
SB
Shannon Beattie
Dec 7, 2025
1.0
Got 2 Sponge Bob meals but the buns we got was normal whopper buns and the Sundays did not have the candy crunch topping on them so basically we got 2 whopper meals instead and they didn't tell us ahead of ordering so this was a big disappointment for our family 😔 also the trays they put our food on was dirty and greasy and when I tried to call the restaurant after we left the phone doesn't take messages it goes straight to saying the voice mail is not set up by the customer this is terrible customer service and I will tell all my friends and family to never come to this restaurant do better Burger King it's not that hard
What are the operating hours for the Burger King at 777 Upper James St, Hamilton?
This Burger King location is open 24 hours every day, with drive-through and dine-in services available all day.
Does Burger King at 777 Upper James St offer delivery and pickup services?
Yes, this Burger King offers both in-store pickup and delivery services for your convenience.
What payment methods can I use at the Burger King on Upper James St?
You can pay using American Express, Android Pay, Apple Pay, Mastercard, and Visa at this location.
What types of meals can I order at this Burger King restaurant?
You can order burgers, breakfast items, lunch, and dinner meals all prepared your way at this Burger King location.
How can I place an order online for Burger King at 777 Upper James St?
You can place your order online via the Burger King Canada store locator or their official website at https://www.burgerking.ca/store-locator/.
Are there any nearby grocery stores close to the Burger King on Upper James St?
Yes, Food Basics, Metro, and Samir Super Market supermarkets are all nearby, making it convenient to shop for groceries before or after enjoying a meal at Burger King.
What automotive service options are near Burger King at 777 Upper James St?
The Canadian Tire Auto Service Centre and Canadian Tire department store are located close by, so you can easily combine vehicle maintenance or shopping with a meal at Burger King.
Are there any parks or recreational spots near Burger King on Upper James St?
Yes, Norwood Park and Norwood Park Elementary School are nearby, which are great places for family-friendly activities before or after visiting Burger King.
Is there a bank near Burger King at 777 Upper James St?
Yes, the RBC Royal Bank and Reg Johnson RBC financial service are close to this Burger King location, which is convenient for any banking needs during your visit.
Can I find other food and dining options near Burger King on Upper James St?
Nearby dining options include Little Caesars pizza restaurant, Moja One (gluten free restaurant), and Samir Super Market with Middle Eastern cuisine, providing a variety of choices.