Burger King

3.9
789 reviews
Burger with fries and coca-cola

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 777 Upper James St. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Hamilton, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
777 Upper James St, Hamilton, ON
L9C 3A1, Canada

Hours

Reviews

3.9
789 reviews
5 stars
515
4 stars
38
3 stars
40
2 stars
28
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow, rude, and unprofessional service, with many experiencing long wait times and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Food Quality

Customers expressed dissatisfaction with the freshness and temperature of the food, with several mentioning cold or stale items.

Staff Behavior

There were complaints about staff being rude or unprofessional, with some customers feeling disrespected during their interactions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and kindness.
  • RT
    Rajat Tiwana
    4 days ago
    1.0
    I had pain in my leg and when i went to pickup my online order via drive thru she denied and told me to come inside. Time was 8:26 pm of jan. The girl i remember applied a dark lipstick and only one girl wear headphone at that time.
  • AL
    Anaid Llebpmac
    Dec 31, 2025
    1.0
    Went through the DT and got 2 whoppers and 2 pies. One burger was on a stale bun and the meat was very burnt. The double whopper had no condiments. I paid cash and wasn’t given a receipt so my complaint fell on deaf ears. Management didn’t care and neither did customer service. Don’t waste your money at this location.
  • TT
    torontochap1
    Dec 27, 2025
    1.0
    I waited and waited and waited for that one sandwich which was not the sandwich I really wanted to buy but in any event it contained condiments not what I ordered. Rather than make a fresh sandwich they removed the condiments that I did not want and gave me back the same sandwich.
  • NB
    Natenale Bezie
    Dec 25, 2025
    1.0
    I was here today, and this is the second time I’ve experienced terrible service. The staff were extremely slow, rude, and unprofessional. They stood around talking instead of serving customers and clearly treated people differently based on how they looked or spoke. They didn’t even stand up to take orders, showed no basic manners, and made the experience frustrating and disrespectful. This is completely unacceptable. I hope the manager sees this and fixes the way staff are trained and supervised.
  • SB
    Shannon Beattie
    Dec 7, 2025
    1.0
    Got 2 Sponge Bob meals but the buns we got was normal whopper buns and the Sundays did not have the candy crunch topping on them so basically we got 2 whopper meals instead and they didn't tell us ahead of ordering so this was a big disappointment for our family 😔 also the trays they put our food on was dirty and greasy and when I tried to call the restaurant after we left the phone doesn't take messages it goes straight to saying the voice mail is not set up by the customer this is terrible customer service and I will tell all my friends and family to never come to this restaurant do better Burger King it's not that hard

Frequently Asked Questions About Burger King

What are the operating hours for the Burger King at 777 Upper James St, Hamilton?

This Burger King location is open 24 hours every day, with drive-through and dine-in services available all day.

Does Burger King at 777 Upper James St offer delivery and pickup services?

Yes, this Burger King offers both in-store pickup and delivery services for your convenience.