Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Halton Hills Subway® Restaurant at 13850 Steeles Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
397 reviews
5 stars
285
4 stars
21
3 stars
12
2 stars
7
1 star
72
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Navjot, Kiran, and Sukhdeep received numerous praises for their friendly and efficient service, with many customers highlighting their attentiveness and kindness.
Food Quality
Most customers enjoyed the freshness and taste of the food, particularly the sandwiches, although some noted a decline in quality and issues with food preparation.
Customer Service Issues
Several reviews mentioned poor customer service experiences, including rude behavior from staff and inadequate handling of customer complaints.
Cleanliness and Organization
While many customers appreciated the cleanliness and organization of the restaurant, there were also complaints about hygiene practices and food handling.
Overall Experience
The overall experience varied significantly, with many customers expressing satisfaction while others reported serious concerns about service and food quality.
- AGAyush Gupta4 days ago1.0Poor customer service. The sandwich was prepared in hurry and they didn't grill the sandwich even when I chose toasted and grilled in the app. They have a self service pop refill counter yet they don't allow for unlimited refills which is common in other subways across N. America.
- DSDhrumil Shah4 days ago2.0The sandwich were not properly made as well as Sauces were not spread properly, moreover the workers wwre saying the drinks are not allowed to refill, which is insane
- LALora AnNov 15, 20251.0The worker could not understand what I was trying to order, and she was extremely impatient. She had one of the worst attitudes I have ever experienced from a Subway staff member, as if it was my fault for not understanding her mumbling through a strong accent. My dad is a new immigrant and does not speak fluent English, and she didn’t even give him a second to finish his sentence. She rushed him when he was clearly struggling to understand her. My dad already feels isolated in this country because of the language barrier, and her attitude made him feel even more frustrated. I really hope the staff can be more patient and professional so that nothing stops us from coming to your store and enjoying the sandwiches.
- MKManpreet KaurNov 11, 20255.0I recently visited Subway and was really impressed with their customer service. The staff were friendly, patient, and made sure my order was exactly how I wanted it.
- GGGenieNov 4, 20251.0Very disappointing Customer service , this Indian girl that’s working today Nov 4, around 5pm is very rude, I have asked her to wrap up my sandwich separately as both 6inch sandwiches got different toppings on each side , she refused to do so saying that there’s a line up, so she won’t be able to accommodate this request , ridiculous , there wasn’t even a big line up, 2 people were waiting behind me and they’re together. Please train your staff properly , this little request that I have made isn’t too much and can be done within seconds ,
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 13850 Steeles Ave., Suite 800, Halton Hills, ON, L7G 0J1, Canada, inside Toronto Premium Outlets.
What are the Subway restaurant's hours of operation?
The Subway restaurant is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What meals does the Subway restaurant serve?
This Subway location serves breakfast, lunch, and dinner.
What ordering options are available at Subway in Toronto Premium Outlets?
You can order quick and easy using the Subway app or online, get convenient delivery, dine in at the restaurant, or pick up your order curbside.
Does the Subway restaurant offer catering services?
Although Subway restaurants generally offer catering services, this location does not currently provide catering.
What payment methods are accepted at Subway?
Subway accepts American Express, Discover, MasterCard, and Visa payments.
Is there dine-in service available at this Subway location?
Yes, this Subway location offers dine-in service for customers.
What nearby dining options are available near the Subway restaurant?
Nearby you can find Famous Wok, a Chinese and Asian fast food restaurant, perfect if you're interested in trying different cuisines before or after visiting Subway.
What shopping opportunities are near Subway at Toronto Premium Outlets?
Toronto Premium Outlets features several shopping options such as Bath & Body Works Canada, Watch Station International, Abercrombie & Fitch, Fossil, True Religion, and more, ideal for a shopping trip alongside your meal at Subway.
Are there places to shop for sports and fashion accessories near Subway?
Yes, nearby you can visit Reebok for sporting goods and Fossil or Tommy Hilfiger for fashion accessories and clothing, making it convenient to complement your visit to Subway with some shopping.