New York Fries Toronto Premium Outlet

4.9
3824 reviews
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Business Details

13850 Steeles Ave W Unit 812, Halton Hills, ON
L7G 0J1, Canada
(905) 636-6567
https://www.newyorkfries.com
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About

RestaurantRecipe Unlimited
New York Fries is a premium fast food, food court restaurant specializing in French Fries, Gourmet Poutines and Premium Hot Dogs. Located in major malls across Canada, New York Fries has been Canadian's favourite french-fry restaurant since it opened in 1984. Today, New York Fries boasts locations across Canada and internationally. Offering a specialty menu based on fresh cut fries, the brand offers a variety of vegetarian and gluten free menu items. The classic fresh cut fry is suitable for a vegan diet. The brand is known for cutting Grade A Russet Burbank potatoes in store, leaving the skins on for texture and flavour, the potatoes are then cooked in non hydrogenated sunflower oil, and served hot and fresh to each customer. A variety of seasonings, dips and sauces are available to compliment the fries and condiments/toppings to add to premium hot dogs. Now available for delivery at most locations. Visit https://www.newyorkfries.com/locations-new to find the location nearest you...

Location

New York Fries Toronto Premium Outlet
13850 Steeles Ave W Unit 812, Halton Hills, ON
L7G 0J1, Canada

Hours

Reviews

4.9
3,824 reviews
5 stars
3,603
4 stars
168
3 stars
23
2 stars
7
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service provided by staff members, highlighting specific employees for their exceptional service.

Food Quality

Overall, customers enjoyed the food, particularly the fries and poutine, noting that it was fresh and delicious.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.

Mixed Experiences

While most reviews were positive, there were a few negative experiences regarding order accuracy and staff responsiveness.
  • PM
    P. M.
    Jan 4, 2026
    5.0
    I had veggie fries and they tasted great! But nacho fries were amazing…definitely ordering that next time. The staff were amazing as they helped me decide what to order. Thank you Veer!
  • SW
    Soha Waraich
    Jan 1, 2026
    5.0
    I love New York Fries—their fries are amazing! Arshdeep provides excellent customer service and is very friendly. Everything is so clean, the atmosphere is great, and I always enjoy coming here. Highly recommend!
  • KS
    komal gp singh singh
    Dec 30, 2025
    5.0
    This NYF available at many places in Ontario. This is a great franchise to enjoy fries with freshly chopped veggies on top of fries with mayonnaise too. But one thing is that the people who are totally vegetarian they must know that the fries are fried into the same oil in which chicken(except beef) is fried. Enjoy potato fries with veggies and soft drink.
  • PM
    Patel Mayuri
    Dec 30, 2025
    1.0
    This was the worst experience I’ve had at this location. The fries were undercooked and tasted odd, and on top of that, there was very little gravy. When I went back to share my concern, the staff responded by saying it “looked fine” to them instead of listening to my issue. Rather than addressing my concern, I felt dismissed. This is not acceptable. The staff were rude and lacked basic politeness. I have had New York Fries poutine many times at other locations, and I have never experienced this before, which is why I felt compelled to leave this feedback.
  • GS
    G Singh
    Dec 21, 2025
    1.0
    This was by far the worst experience I’ve had at any New York Fries. I had to return my order three times, and it was still wrong in the end. The first worker gave me veggie fries when I clearly ordered the Works. When I pointed it out, he kept insisting it was the Works when it clearly wasn’t. He then turned to his coworker, and instead of fixing the issue, she tried to tell me I was wrong as well. She took it back to remake it, but it came back without beef chili, and she claimed it didn’t come with it — which is completely incorrect. The Works absolutely includes beef chili. On top of that, the portions were extremely skimpy, barely any ingredients at all. The most frustrating part was that both workers kept trying to tell me I was wrong instead of listening. When I finally asked for a refund, the guy was rude and dismissive. He asked what was wrong, and even after I explained everything, he just said “have a nice day” with no apology whatsoever.
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Frequently Asked Questions About New York Fries Toronto Premium Outlet

What type of food does New York Fries Toronto Premium Outlet specialize in?

New York Fries Toronto Premium Outlet specializes in French Fries, Gourmet Poutines, and Premium Hot Dogs, offering a premium fast food experience.

Where is New York Fries Toronto Premium Outlet located?

It is located at 13850 Steeles Ave W Unit 812, Halton Hills, ON, L7G 0J1, Canada.