KFC

3.2
269 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
249 Guelph Street, Halton Hills, ON
L7G 4A8, Canada

Hours

Reviews

3.2
269 reviews
5 stars
124
4 stars
15
3 stars
12
2 stars
15
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times and poor service, with many expressing frustration over slow drive-thru and in-store experiences.

Food Quality

There were mixed reviews about food quality, with some praising the taste while others complained about greasy, stale, or improperly cooked items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.

Customer Service

While some staff were noted as friendly and helpful, many customers experienced rude service and a lack of assistance, particularly at the kiosks.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
  • QG
    Qiana Gillespie
    4 days ago
    5.0
    Great customer service always
  • LK
    lucian Krasny
    4 days ago
    5.0
    Really good service and the food is great to have
  • ES
    erin snook
    5 days ago
    5.0
    Great staff ! Very friendly
  • SJ
    Subhan Jilani
    5 days ago
    5.0
    I love this georgetown kfc its the best of them all.
  • DB
    Dave Blaser
    6 days ago
    1.0
    They now only accept cash at the service counter, otherwise they want you to use their kiosks. Their kiosks are problematic to use and didn't register half the time I was tapping on menu items. It's hard to find certain foods on the kiosk menu. The kiosk completely failed to send my order to the kitchen, so I had to download a PDF receipt in order to show them my order. Then came the provisioning of my order, this was equally as bad. I ordered a bucket sized popcorn chicken, but when the person from the kitchen brought out my order she identified it as a "large", not as a "bucket" as I had ordered, so immediately I questioned if it was what I ordered and clarified that I had ordered the bucket popcorn chicken, to which she replied "Yes, this is the large." I tried for a couple of minutes to get her to understand that I didn't order the large, but I ordered the larger bucket, but every time she kept referring to it as the large. The menu differentiated between "small", "large", and "bucket". I asked for the manager and talked with her, to which she tells me that sometimes they put the large orders in to the bucket sized container, which again raised concerns for me - how do I know that they didn't short change me in my order? Answer: I don't, because they aren't actually using the correct words, and may even be using the wrong container sizes for what you're ordering. She didn't understand that using the correct words for the description of the sizes is important. I eventually gave up and left. I will never go to this store again. I'll take the 15 minute drive to the next nearest store rather than deal with this store again.

Frequently Asked Questions About KFC

What are the regular opening hours of KFC in Halton Hills?

KFC is open daily from 10:30 AM to 9:00 PM for dine-in and takeout services.

Does KFC in Halton Hills offer drive-through service and what are its hours?

Yes, KFC offers drive-through service every day from 10:30 AM to 10:00 PM.