KFC

3.1
259 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
249 Guelph Street, Halton Hills, ON
L7G 4A8, Canada

Hours

Reviews

3.1
259 reviews
5 stars
114
4 stars
15
3 stars
12
2 stars
15
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being greasy, overcooked, or stale, leading to dissatisfaction.

Service Speed

Numerous reviews highlighted long wait times for food, both in-store and drive-thru, with some customers expressing frustration over delays.

Customer Service

Feedback indicated inconsistent customer service, with some staff being friendly and helpful, while others were reported as rude or unhelpful.

Cleanliness

Several customers noted that the dining area was not clean, with dirty tables and floors being a recurring complaint.

Order Accuracy

Multiple reviews mentioned missing items or incorrect orders, leading to further frustration among customers.
  • FM
    Fahad Mirza
    Nov 14, 2025
    5.0
    I ordered a meal and the fries were hot and crispy (soft on the inside) and similarly the burger was nice and hot with the chicken cooked perfectly, making it a really pleasant experience. The order was delivered quick and the place has more of a take away vibe as customers would largely take their order and leave. This however does not mean that there are no seating spaces. There are 3 tables and couple of chairs to accompany these tables. I think the current rating of 3.1 does not reflect the really nice experience. Edit: On Uber Eats this place is rated 4.4 stars
  • MM
    Meg Mehey
    Nov 5, 2025
    1.0
    I'm confused. I waited 10 minutes for food in drive thru. When I'm the only car and customer there the whole time. And my food was all room temp and stale. What was the wait for then? Horrible location.
  • JC
    jatin chaudhary
    Oct 31, 2025
    5.0
    KFC never disappoints! The chicken was crispy, juicy, and full of flavor. Service was quick and friendly too.
  • LC
    Lucky Cat
    Oct 22, 2025
    1.0
    The place was clean which is great. However I am sure no fault to the owners but I haven’t ate KFC in many years and decided to try it. It no longer tastes like the original recipe and was very greasy. Sorry to say that unless they bring back the original recipe I will not ever return. Feel a little unwell after eating it, likely from the grease.
  • GG
    Gailygurl
    Oct 19, 2025
    1.0
    Went here because my hubby wanted it. I haven't ate at KFC for years nor did I want to but I bit the bullet and boy do I regret it!!! First off its KIOSK ONLY (unless u have cash or coupons). Way to push customers away! I HATE KIOSK ordering! I don't work for them and now I'm scrolling and searching for what I want! In the time it took me to find everything (while a guy behind the counter stood watching me without offering ANY assistance!) I could have had it done by him way faster! I used to eat KFC all the time so I know the tastes..... It looks to me like they bought this franchise and just like what happened before they will kill it. We had a KFC in Georgetown in 2011 and it disappeared! There's a reason for that!! This one won't last either! I got the crunch chicken burger. It was HORRIBLE! IT TASTED STALE!! At least Mary Browns across the street tastes fresh! My husband has popcorn chicken. I used to eat that all the time and loved it so I tried his.....they were hard as a rock!! Again STALE!!!!! EVERYTHING tasted frozen and microwaved!! Gravy was all lumpy. Breading and chicken was dry!! The food was so disgusting i couldn't finish it. Later on I had a severe stomach ache!! Save your money and go elsewhere. I would never eat here again ever ever in my life!! Any 5 star good reviews are lying because if you ate at this one you would NOT be giving a good review or your taste buds are dead!

Frequently Asked Questions About KFC

What are the regular opening hours of KFC in Halton Hills?

KFC is open daily from 10:30 AM to 9:00 PM for dine-in and takeout services.

Does KFC in Halton Hills offer drive-through service and what are its hours?

Yes, KFC offers drive-through service every day from 10:30 AM to 10:00 PM.