Customers frequently reported long wait times and poor service, with many expressing frustration over slow drive-thru and in-store experiences.
Food Quality
There were mixed reviews about food quality, with some praising the taste while others complained about greasy, stale, or improperly cooked items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with dirty tables and unsanitary conditions.
Customer Service
While some staff were noted as friendly and helpful, many customers experienced rude service and a lack of assistance, particularly at the kiosks.
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
QG
Qiana Gillespie
4 days ago
5.0
Great customer service always
LK
lucian Krasny
4 days ago
5.0
Really good service and the food is great to have
ES
erin snook
5 days ago
5.0
Great staff ! Very friendly
SJ
Subhan Jilani
5 days ago
5.0
I love this georgetown kfc its the best of them all.
DB
Dave Blaser
6 days ago
1.0
They now only accept cash at the service counter, otherwise they want you to use their kiosks. Their kiosks are problematic to use and didn't register half the time I was tapping on menu items. It's hard to find certain foods on the kiosk menu. The kiosk completely failed to send my order to the kitchen, so I had to download a PDF receipt in order to show them my order.
Then came the provisioning of my order, this was equally as bad.
I ordered a bucket sized popcorn chicken, but when the person from the kitchen brought out my order she identified it as a "large", not as a "bucket" as I had ordered, so immediately I questioned if it was what I ordered and clarified that I had ordered the bucket popcorn chicken, to which she replied "Yes, this is the large."
I tried for a couple of minutes to get her to understand that I didn't order the large, but I ordered the larger bucket, but every time she kept referring to it as the large. The menu differentiated between "small", "large", and "bucket".
I asked for the manager and talked with her, to which she tells me that sometimes they put the large orders in to the bucket sized container, which again raised concerns for me - how do I know that they didn't short change me in my order? Answer: I don't, because they aren't actually using the correct words, and may even be using the wrong container sizes for what you're ordering.
She didn't understand that using the correct words for the description of the sizes is important.
I eventually gave up and left.
I will never go to this store again. I'll take the 15 minute drive to the next nearest store rather than deal with this store again.
What are the regular opening hours of KFC in Halton Hills?
KFC is open daily from 10:30 AM to 9:00 PM for dine-in and takeout services.
Does KFC in Halton Hills offer drive-through service and what are its hours?
Yes, KFC offers drive-through service every day from 10:30 AM to 10:00 PM.
Where is the KFC located in Halton Hills?
KFC is located at 249 Guelph Street, Halton Hills, ON, L7G 4A8, Canada.
How can I contact the KFC in Halton Hills?
You can reach KFC by calling +1 905-702-5640.
Does the Halton Hills KFC have an online website?
Yes, you can visit their website at http://kfc.ca to find menus and other information.
What type of cuisine does KFC in Halton Hills offer?
KFC specializes in fast food, particularly chicken dishes and halal options.
What nearby places can I visit before or after dining at KFC in Halton Hills?
You can visit nearby restaurants such as Fat Bastard Burrito, Symposium Cafe, or Mary Brown's, or check out local shops like Dollarama and Living Lighting Georgetown.
Are there any fitness or recreational facilities near KFC in Halton Hills?
Yes, GoodLife Fitness is nearby, offering gym and sports facilities if you want to work out before or after your meal.
Can I find nearby financial services or banks when visiting KFC in Halton Hills?
Yes, Scotiabank and Western Union are close by for any banking or currency exchange needs during your visit.
Is there a driving school close to the KFC in Halton Hills?
Yes, Ease Driving School in Georgetown is nearby, suitable for those taking driving lessons.