Business Details
About
Restaurant
Swiss Chalet in Guelph, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,876 reviews
5 stars
1,083
4 stars
339
3 stars
150
2 stars
119
1 star
185
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from various staff members, particularly highlighting Nathaniel, Mel, and Katherine.
Food Quality
The food received positive remarks for being delicious, hot, and fresh, with specific mentions of the chicken and Thanksgiving feast.
Atmosphere
The restaurant's atmosphere was noted as pleasant and clean, contributing to a positive dining experience.
Inconsistency Issues
Some reviews mentioned inconsistencies in service, particularly during busy times, and issues with order accuracy.
Accessibility Concerns
There were concerns raised about the treatment of elderly customers and the need for better service in accommodating their needs.
- CRChristopher Rose1 day ago5.0We came about 6:30 on Saturday night. Got seated as soon as a booth was cleaned and ready (our choice). Our server (who I thought was named Nathan) was absolutely awesome. He was so nice, polite and efficient. The food was excellent. Atmosphere? I couldn’t do 5 stars for atmosphere. We could tell they were seriously short staffed. Tables stayed uncleared for far longer than what I would consider normal. We could also tell that our server was running around like a chicken with a missing head. (Sorry no pun intended). Despite being short staffed Nathan got everything right and was quick and accomodating when my wife and daughter’s drinks didn’t taste very good. Thank you Nathan for your great service. Management perhaps need to address staffing levels.
- MSMandeep Singh6 days ago5.0My server Denise was amazing She is experienced and very welcoming Tried their new festive menu with different glazing on the chicken A must try Would definitely come again with kids for a family dinner
- CWClarissa WilsonNov 13, 20252.0I ordered through Uber. I recieved only half my order. Yes I get that the main problem is Uber however contacting Uber is impossible so I called the restaurant. I was just looking for assistance to reach the driver or the company, as a business you should be able to provide some kind of help to your clients. I will NOT be ordering through Uber again and I will NOT go to this location again.
- JTJohnathon TilleyNov 12, 20255.0Swiss chalet is one of our favourites. Our server Hannah went above and beyond, it was a busy night and we could see she was working hard to meet everyone’s needs.
- JJJuan S. & family - J-CrewNov 11, 20255.0My family and I love going to Swiss chalet, specifically the Woodland location. Their food is simply delicious and always well prepared. On our last couple of visits, we were assisted by Nathanael and also by Nathan. They are both amazing. Both of them are super polite, friendly, helpful and with a happy attitude that is contagious. The most important part for me, is that they always bring my son's food first and vey fast. Nathanael and Nathan, they both make you feel welcome and they totally show that they care about their customers and the business itself. Note: On our last vist, we almost left the restaurant due to the attitude of the lady at the front desk. Her face expression for when we requested a booth was totally unacceptable. Thanks to Nathanael, we stayed and we had an amazing dinner experience... kudos to him.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 138 Woodlawn Road West, Guelph offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Guelph - Woodlawn Road's <a href="https://www.swisschalet.com/en/menus/delivery/store-1157/on/guelph/138-woodlawn-road-west.html">delivery menu here</a>.
Does Swiss Chalet Guelph - Woodlawn Road offer takeout?
Yes, Swiss Chalet® Guelph - Woodlawn Road offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Guelph - Woodlawn Road's <a href="https://www.swisschalet.com/en/menus/takeout/store-1157/on/guelph/138-woodlawn-road-west.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Guelph - Woodlawn Road?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Guelph - Woodlawn Road offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Guelph - Woodlawn Road?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Guelph - Woodlawn Road <a href="https://www.swisschalet.com/en/menus/dining-room/store-1157/on/guelph/138-woodlawn-road-west.html">dining room menu here</a>.
Is Swiss Chalet at 138 Woodlawn Road West in Guelph currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Guelph - Woodlawn Road location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Guelph - Woodlawn Road Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 138 Woodlawn Road West in Guelph is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 138 Woodlawn Road West, Guelph offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does the Swiss Chalet at 138 Woodlawn Road West, Guelph offer delivery services?
Yes, delivery is available. You can order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app for convenient delivery.
Can I pick up my order as takeout from Swiss Chalet in Guelph?
Yes, takeout is offered. You can place your order online, via the mobile app, or by calling the restaurant directly for takeout.
What are the operating hours for Swiss Chalet at 138 Woodlawn Road West in Guelph?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Are there any special deals or promotions currently available at Swiss Chalet Guelph?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Visit their Specials & Deals page on their website for details.
Does this Swiss Chalet location offer menu options for vegetarians or those needing gluten-friendly meals?
Yes, vegetarian and gluten-friendly options are available. For detailed information, please see their Nutrition & Allergy Guide on their website.
Is the Swiss Chalet at 138 Woodlawn Road West locally owned?
Yes, the Guelph Swiss Chalet is owned and operated by local Canadian franchisees, supporting the local economy.
Does Swiss Chalet Guelph provide a Braille menu for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including the Guelph location, offers a Braille menu.
Which nearby restaurants can I visit after dining at Swiss Chalet on Woodlawn Road?
Nearby restaurants include Kelseys, known for American cuisine and bar service, and Popeyes Louisiana Kitchen, famous for chicken dishes. They're great options to consider for additional dining experiences.
Are there convenient gas stations close to Swiss Chalet Guelph for customers on the go?
Yes, Global Gas Station and Mobil Canada are nearby, providing easy refueling options for customers visiting Swiss Chalet.
What local amenities near Swiss Chalet Guelph might be helpful for families?
Families can find Mother Earth Childcare Centre nearby for childcare needs, and Burns Drive Playground for outdoor play, making the area family-friendly.