Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Guelph, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,926 reviews
5 stars
1,113
4 stars
348
3 stars
153
2 stars
121
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, highlighting specific servers like Nathanael and Katherine for their attentiveness and friendliness.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with cold or poorly prepared dishes.
Atmosphere
Several reviews mentioned the restaurant's atmosphere as needing improvement, citing issues like cold drafts and worn seating.
Takeout Experience
Customers expressed dissatisfaction with the takeout service, noting delays and issues with order accuracy.
- JDJaylynn Dolderman1 day ago5.0We had a lovely dinner! Our server Nathan, was amazing, always had our cups full, and checked on us! He even brought warm lemon water for our hands after our meal! Excellent service, highly recommend!
- JFJ Fortnite1 day ago5.0I really like everything about Swiss chalet like the experience of just connecting with my brothers and grandparents for taking me and my sibling trully the best thing to happen this year and I would like to thank my waiter Nathanael for being a great waiter and should definitely get a raise because he was kind, gave us time to read but came over to us often and offered refills asked if everything was OK in genuinely the most polite way possible, he never pressured us into making a choice we'd silently regret and just to sum up the service was great
- MBMartin Baron2 days ago1.0Service was horrible. Sat down and waited 20 minutes. No eye contact from staff, no be right with you, no would you like a drink nothing. So we walked out and never will return. Tells you how far Swiss Chalet has fallen.
- BSB SmithJan 3, 20263.0Was ok. They sat my family close to the door and it was cold when it open and closed. Staff was young but worked real hard. Food was a touch cold but honestly I don’t have very high expectations with this chain of restaurants any more.
- JBJay BarrettJan 3, 20262.0Our family loves Swiss Chalet. This location unfortunately is not one of the better ones. Take-out is routinely 10-20mins late after several ordering experiences. The dining room management could be much better. They routinely cluster all diners together rather than make use of the space. On one particular occasion food took an hour to arrive at our table and was cold. Our concerns were summarily dismissed by wait staff. I hope this restaurant improves because the location nice. I would be pleased if the manager would contact me.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 138 Woodlawn Road West, Guelph offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does the Swiss Chalet at 138 Woodlawn Road West, Guelph offer delivery services?
Yes, delivery is available. You can order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app for convenient delivery.
Can I pick up my order as takeout from Swiss Chalet in Guelph?
Yes, takeout is offered. You can place your order online, via the mobile app, or by calling the restaurant directly for takeout.
What are the operating hours for Swiss Chalet at 138 Woodlawn Road West in Guelph?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Are there any special deals or promotions currently available at Swiss Chalet Guelph?
Yes, Swiss Chalet offers various deals including limited-time promotions and family meal deals. Visit their Specials & Deals page on their website for details.
Does this Swiss Chalet location offer menu options for vegetarians or those needing gluten-friendly meals?
Yes, vegetarian and gluten-friendly options are available. For detailed information, please see their Nutrition & Allergy Guide on their website.
Is the Swiss Chalet at 138 Woodlawn Road West locally owned?
Yes, the Guelph Swiss Chalet is owned and operated by local Canadian franchisees, supporting the local economy.
Does Swiss Chalet Guelph provide a Braille menu for visually impaired guests?
Yes, every Swiss Chalet location with a dining room, including the Guelph location, offers a Braille menu.
Which nearby restaurants can I visit after dining at Swiss Chalet on Woodlawn Road?
Nearby restaurants include Kelseys, known for American cuisine and bar service, and Popeyes Louisiana Kitchen, famous for chicken dishes. They're great options to consider for additional dining experiences.
Are there convenient gas stations close to Swiss Chalet Guelph for customers on the go?
Yes, Global Gas Station and Mobil Canada are nearby, providing easy refueling options for customers visiting Swiss Chalet.
What local amenities near Swiss Chalet Guelph might be helpful for families?
Families can find Mother Earth Childcare Centre nearby for childcare needs, and Burns Drive Playground for outdoor play, making the area family-friendly.