Business Details
About
Restaurant
Swiss Chalet in Guelph, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
2,112 reviews
5 stars
1,632
4 stars
174
3 stars
74
2 stars
68
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers praised the exceptional service provided by servers, particularly highlighting Sid, Abby, and Luke for their attentiveness and friendliness.
Food Quality
Many reviews noted that the food was consistently good, with specific mentions of the rotisserie chicken and ribs being well-received.
Cleanliness
Customers appreciated the cleanliness of the restaurant, contributing to a positive dining experience.
Takeout Experience
Takeout service received positive feedback, especially regarding the efficiency and quality of orders handled by staff like Prudhvi.
- JFJeffrey From2 days ago5.0Had a great half-chicken meal at the Stone Rd location in Guelph. The food was good and the atmosphere is typical Swiss Chalet but the service was outstanding. My server Lauren took good care of me, including fast ordering and great follow-up. Hopefully if you eat here you will have her as your server.
- JFJosh Fredricks2 days ago5.0Family of 5 came in on a Saturday around noon. It was busy, but quiet, and we sat quickly. Our server, Lauren, was fast, helpful and great with the kids. I spilled my drink and she was there with napkins right away. We will definitely be back soon!!!
- LBLola Besworth6 days ago5.0my waiter at swiss chalet this evening was sid and he was amazing! so friendly, was able to answer all our questions, and made sure our service was good. i would definitely ask to have sid be your server before coming to this swiss chalet location.
- TYTrevor YaremaNov 17, 20255.0Sid was amazing! My whole life coming to Swiss chalet, I never ever had such a fine young gentleman service me. The eye for detail was second to none. I believe he would fed me the food of I ask... I only joke. But in all seriousness pay this man more!!
- KRKevin RajanNov 14, 20251.0I honestly don’t know how this location performs so poorly. The first time we visited we wait 20 mins to order and over 30 mins for our food. I thought maybe it was just a one off. Maybe there was someone new working. It wasn’t busy. Now come today. We get seated. Greeter was nice and seated us quickly. I assumed they were also a server. Following being seated, 15 minutes and no one came to take our order. No water no nothing. We saw 4 different servers walk by and everyone was focusing on cashing customer out. I even tried getting someone’s attention but they were all eyes focused on god knows what. They could easily taken our order, given it to the kitchen and then cashed them out. After 20 mins we left. Picture for proof we visited. Just go to different location.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 502 Edinburgh Rd S, Guelph offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Guelph - Edinburgh Rd S's <a href="https://www.swisschalet.com/en/menus/delivery/store-1769/on/guelph/502-edinburgh-rd-s.html">delivery menu here</a>.
Does Swiss Chalet Guelph - Edinburgh Rd S offer takeout?
Yes, Swiss Chalet® Guelph - Edinburgh Rd S offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Guelph - Edinburgh Rd S's <a href="https://www.swisschalet.com/en/menus/takeout/store-1769/on/guelph/502-edinburgh-rd-s.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Guelph - Edinburgh Rd S?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Guelph - Edinburgh Rd S offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Guelph - Edinburgh Rd S?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Guelph - Edinburgh Rd S <a href="https://www.swisschalet.com/en/menus/dining-room/store-1769/on/guelph/502-edinburgh-rd-s.html">dining room menu here</a>.
Is Swiss Chalet at 502 Edinburgh Rd S in Guelph currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Guelph - Edinburgh Rd S location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Guelph - Edinburgh Rd S Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 502 Edinburgh Rd S in Guelph is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 502 Edinburgh Rd S, Guelph offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Guelph have a patio?
Yes, Swiss Chalet at 502 Edinburgh Rd S, Guelph has a patio for dining, open based on weather conditions.
What are the dine-in hours for Swiss Chalet at 502 Edinburgh Rd S, Guelph?
Swiss Chalet Guelph is open for dine-in from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does Swiss Chalet Guelph offer delivery and online ordering?
Yes, Swiss Chalet Guelph offers delivery and online ordering via their website and mobile app, where you can also get $5 off your first order over $40.
Can I get takeout from Swiss Chalet at 502 Edinburgh Rd S, Guelph?
Yes, takeout is available. You can place your order online through the website, mobile app, or by calling the restaurant directly.
Does Swiss Chalet at Guelph have a patio for outdoor dining?
Yes, this Swiss Chalet location has a patio available for dining, open based on weather conditions.
Are there any vegetarian or gluten-friendly menu options at Swiss Chalet Guelph?
Yes, vegetarian and gluten-friendly options are available. Please refer to their Nutrition & Allergy Guide for details and allergen information.
Does Swiss Chalet Guelph offer any specials or family deals?
Yes, a variety of deals including limited-time promotions and family meal packages are offered. You can check their Specials & Deals page for current offers.
Is Swiss Chalet at 502 Edinburgh Rd S, Guelph wheelchair accessible and do they offer Braille menus?
Yes, this location has Braille menus available for dining guests and welcomes families and children, offering an accessible environment.
What other dining options are near Swiss Chalet Guelph on Edinburgh Rd S?
Nearby dining options include Montana's BBQ, Bento Sushi, Milestones, Scaddabush Italian Kitchen & Bar, Starbucks Canada, and Fionn MacCool's Irish Pub, offering a variety of cuisines for visitors to explore before or after dining at Swiss Chalet.
Are there any nearby grocery stores or pharmacies close to Swiss Chalet Guelph?
Yes, Metro Pharmacy and the Metro Stone Road supermarket are nearby, along with Nature's Signature health store. These can be convenient stops for groceries or health needs when visiting Swiss Chalet.
Where can I find banking and financial services near Swiss Chalet at 502 Edinburgh Rd S?
Nearby banking and financial services include TD Canada Trust Branch and ATM, TD Bank, and financial planners such as Alexandra Greene, Alla Klein, and Tony Crane, making it convenient to handle financial errands in the vicinity.