Swiss Chalet in Guelph, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Numerous customers praised the exceptional service provided by various servers, particularly highlighting Nav, Tiffany, Abby, Luke, and Sid for their attentiveness and friendliness.
Food Quality
Many reviews noted that the food was consistently delicious, hot, and fresh, with specific mentions of popular menu items like chicken and ribs.
Atmosphere
The dining atmosphere received positive remarks, with customers appreciating the cleanliness and overall ambiance of the restaurant.
Mixed Experiences
Some customers reported negative experiences, including issues with food temperature and service inconsistencies, indicating that while many had great experiences, there were notable exceptions.
RC
Ruby Carbage
1 day ago
1.0
What a horrible experience
The waitress was absolutely wonderful , she was handling one side of the restaurant by herself
No help from anyone
The meal was horrible
5 chicken parm sent back all burnt.
The ceasar salad had no dressing on it
It was a birthday dinner and it was a bad experience
Best part was with family
The chef needs to learn how to cook
My family will never go back to that swiss chalet
RA
Rutu Agrawal
4 days ago
5.0
We were there couple of days ago and it was busy but we got our tables in no time. Tiffany was there for us and she made our time at there wonderful and amazing. She was really good with us and polite. She welcomed us with smile and she gave some excellent tips for ordering food. We will definitely go there again. Thanks to “Tiffany” for making our time there good and enjoyable 🥰😇
SA
Saraswatie Ally
5 days ago
5.0
We moved quite a distance away from the closest Swiss chalet and when we passed this one, we just had to stop in. It was also my birthday so it was a nice surprise to get a free desert. Tiffany was so sweet and kind and her service was on par to none other. Thanks for a great night!
AR
Anyelique Reyes
5 days ago
5.0
We were served by Tiffany tonight and she was the best server so attentive and always checking if
We needed anything. We had a great time thanks to our server.
NN
nusense101
Jan 3, 2026
1.0
I show up for my order at the time it was supposed to be ready, then had to sit and wait for another 16 minutes.
I Ordered 2 chicken parm classics and they forget the pasta???
It was a piece of chicken in a cardboard box.
Tried calling 10 separate times and no one would pick up the phone.
***Just to add an update for anyone else who is reading the reviews, I was offered $20 in store credit which doesn't cover the cost of one of the chicken parm meals they messed up!
Does Swiss Chalet at 502 Edinburgh Rd S, Guelph offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Guelph have a patio?
Yes, Swiss Chalet at 502 Edinburgh Rd S, Guelph has a patio for dining, open based on weather conditions.
What are the dine-in hours for Swiss Chalet at 502 Edinburgh Rd S, Guelph?
Swiss Chalet Guelph is open for dine-in from 11:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 9:30 PM on Sunday.
Does Swiss Chalet Guelph offer delivery and online ordering?
Yes, Swiss Chalet Guelph offers delivery and online ordering via their website and mobile app, where you can also get $5 off your first order over $40.
Can I get takeout from Swiss Chalet at 502 Edinburgh Rd S, Guelph?
Yes, takeout is available. You can place your order online through the website, mobile app, or by calling the restaurant directly.
Does Swiss Chalet at Guelph have a patio for outdoor dining?
Yes, this Swiss Chalet location has a patio available for dining, open based on weather conditions.
Are there any vegetarian or gluten-friendly menu options at Swiss Chalet Guelph?
Yes, vegetarian and gluten-friendly options are available. Please refer to their Nutrition & Allergy Guide for details and allergen information.
Does Swiss Chalet Guelph offer any specials or family deals?
Yes, a variety of deals including limited-time promotions and family meal packages are offered. You can check their Specials & Deals page for current offers.
Is Swiss Chalet at 502 Edinburgh Rd S, Guelph wheelchair accessible and do they offer Braille menus?
Yes, this location has Braille menus available for dining guests and welcomes families and children, offering an accessible environment.
What other dining options are near Swiss Chalet Guelph on Edinburgh Rd S?
Nearby dining options include Montana's BBQ, Bento Sushi, Milestones, Scaddabush Italian Kitchen & Bar, Starbucks Canada, and Fionn MacCool's Irish Pub, offering a variety of cuisines for visitors to explore before or after dining at Swiss Chalet.
Are there any nearby grocery stores or pharmacies close to Swiss Chalet Guelph?
Yes, Metro Pharmacy and the Metro Stone Road supermarket are nearby, along with Nature's Signature health store. These can be convenient stops for groceries or health needs when visiting Swiss Chalet.
Where can I find banking and financial services near Swiss Chalet at 502 Edinburgh Rd S?
Nearby banking and financial services include TD Canada Trust Branch and ATM, TD Bank, and financial planners such as Alexandra Greene, Alla Klein, and Tony Crane, making it convenient to handle financial errands in the vicinity.