Swiss Chalet

4.4
2183 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Guelph, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
502 Edinburgh Rd S, Guelph, ON
N1G 4Z1, Canada

Hours

Reviews

4.4
2,183 reviews
5 stars
1,695
4 stars
177
3 stars
75
2 stars
69
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers praised the exceptional service provided by various servers, particularly highlighting Nav, Tiffany, Abby, Luke, and Sid for their attentiveness and friendliness.

Food Quality

Many reviews noted that the food was consistently delicious, hot, and fresh, with specific mentions of popular menu items like chicken and ribs.

Atmosphere

The dining atmosphere received positive remarks, with customers appreciating the cleanliness and overall ambiance of the restaurant.

Mixed Experiences

Some customers reported negative experiences, including issues with food temperature and service inconsistencies, indicating that while many had great experiences, there were notable exceptions.
  • RC
    Ruby Carbage
    1 day ago
    1.0
    What a horrible experience The waitress was absolutely wonderful , she was handling one side of the restaurant by herself No help from anyone The meal was horrible 5 chicken parm sent back all burnt. The ceasar salad had no dressing on it It was a birthday dinner and it was a bad experience Best part was with family The chef needs to learn how to cook My family will never go back to that swiss chalet
  • RA
    Rutu Agrawal
    4 days ago
    5.0
    We were there couple of days ago and it was busy but we got our tables in no time. Tiffany was there for us and she made our time at there wonderful and amazing. She was really good with us and polite. She welcomed us with smile and she gave some excellent tips for ordering food. We will definitely go there again. Thanks to “Tiffany” for making our time there good and enjoyable 🥰😇
  • SA
    Saraswatie Ally
    5 days ago
    5.0
    We moved quite a distance away from the closest Swiss chalet and when we passed this one, we just had to stop in. It was also my birthday so it was a nice surprise to get a free desert. Tiffany was so sweet and kind and her service was on par to none other. Thanks for a great night!
  • AR
    Anyelique Reyes
    5 days ago
    5.0
    We were served by Tiffany tonight and she was the best server so attentive and always checking if We needed anything. We had a great time thanks to our server.
  • NN
    nusense101
    Jan 3, 2026
    1.0
    I show up for my order at the time it was supposed to be ready, then had to sit and wait for another 16 minutes. I Ordered 2 chicken parm classics and they forget the pasta??? It was a piece of chicken in a cardboard box. Tried calling 10 separate times and no one would pick up the phone. ***Just to add an update for anyone else who is reading the reviews, I was offered $20 in store credit which doesn't cover the cost of one of the chicken parm meals they messed up!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 502 Edinburgh Rd S, Guelph offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

Does Swiss Chalet Guelph have a patio?

Yes, Swiss Chalet at 502 Edinburgh Rd S, Guelph has a patio for dining, open based on weather conditions.