Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Guelph Subway® Restaurant at 500 York St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude and unprofessional behavior.
Food Freshness
Many customers expressed concerns about the freshness of ingredients, particularly stale bread and spoiled vegetables.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, both for in-store and online purchases.
Cleanliness
While some customers noted a clean and tidy environment, others reported unsanitary conditions and poor hygiene practices among staff.
Pricing Concerns
Several customers felt that prices were too high for the quality of food received, particularly in relation to portion sizes.
TV
Trupenkumar Vesra
Dec 10, 2025
5.0
Had an amazing experience at Subway today! The service was quick, the ingredients were fresh, and everything was made exactly the way I wanted.
Yash the GOAT!!
He provided excellent customer service — very polite, efficient, and made the sandwich perfectly. Highly recommend this location!
YB
Yash Barad
Dec 10, 2025
5.0
I had a great experience at this location. The veggies were so fresh and the employees are so humble.
AB
Andrea Bradford
Dec 9, 2025
5.0
I had a great experience at this Subway location. The veggies were fresh, the bread was soft, and my sandwich was made exactly the way I asked.
The staff were friendly, worked quickly even during the lunch rush, and kept the counter and dining area clean.
Overall, this Subway is a solid choice when you want a quick, customizable sandwich made to order.
DK
dharmesh kasodariya
Dec 2, 2025
1.0
I visited this Subway today to get my regular sub. I go to Subway every single day, and I always get extra sauce dip. At every other Subway location, they provide it without any issue and without any extra charge. But at this location, the staff clearly refused to give it, even after I offered to pay extra if needed. The behavior was unprofessional and completely unacceptable.
I also get my sub grilled every day, but here they refused that as well, saying they don’t have a griller. It really feels like this location follows its own private rules instead of standard Subway policies.
On top of that, I noticed that some of the veggies looked spoiled and not fresh at all. Even the sub they prepared was not made properly — the ingredients were unbalanced and the overall quality was poor.
The customer service was disappointing, the food quality was below standard, and the staff did not seem interested in serving customers properly.
I will never visit this location again, and I do not recommend it to anyone.
NP
Nic Pawsey
Nov 30, 2025
2.0
Ordered online, sandwhich was made incorrectly, called and asked for the sandwich to be remade, which it was. Had to drive back pick up the sandwich and once I got back to work the second sandwich was also made wrong.
The Subway restaurant is located at 500 York St, Guelph, ON, N1E 3J4, Canada.
What are the operating hours of the Subway at 500 York St?
The Subway is open Monday to Wednesday and Sunday from 9:00 AM to 11:00 PM, and Thursday to Saturday from 9:00 AM to midnight.
What meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
What payment options are accepted at the Subway on York St?
The Subway accepts American Express, Discover, MasterCard, and Visa.
Can I order Subway online or through an app?
Yes, you can order quickly and easily via the Subway app or online through their official website.
Does this Subway offer dine-in and catering services?
Yes, this Subway offers dine-in services and can assist with catering needs.
How can I contact the Subway at 500 York St?
You can contact the Subway by phone at +1 519-822-0092.
Are there other Subway restaurants near 500 York St in Guelph?
Yes, there are multiple other Subway restaurants nearby, providing convenient options if you are in the area.
Is there a place nearby where I can get Bitcoin ATM services?
Yes, the Localcoin Bitcoin ATM at Little Short Stop is close to Subway, convenient if you need to access Bitcoin services before or after your meal.
What are some nearby spots for fitness and recreation around the Subway at 500 York St?
Nearby fitness and recreation places include The Guelph Grotto Climbing Co., Athlete Within Performance Training, The Studio Method, and Maggie Armstrong fitness trainer. You could visit these before or after enjoying a meal at Subway.