Subway

3.3
173 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Guelph Subway® Restaurant at 500 York St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
500 York St, Guelph, ON
N1E 3J4, Canada

Hours

Reviews

3.3
173 reviews
5 stars
67
4 stars
34
3 stars
12
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and efficient staff, while others reported rude and unprofessional behavior.

Food Freshness

Many customers expressed concerns about the freshness of ingredients, particularly stale bread and spoiled vegetables.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, both for in-store and online purchases.

Cleanliness

While some customers noted a clean and tidy environment, others reported unsanitary conditions and poor hygiene practices among staff.

Pricing Concerns

Several customers felt that prices were too high for the quality of food received, particularly in relation to portion sizes.
  • TV
    Trupenkumar Vesra
    Dec 10, 2025
    5.0
    Had an amazing experience at Subway today! The service was quick, the ingredients were fresh, and everything was made exactly the way I wanted. Yash the GOAT!! He provided excellent customer service — very polite, efficient, and made the sandwich perfectly. Highly recommend this location!
  • YB
    Yash Barad
    Dec 10, 2025
    5.0
    I had a great experience at this location. The veggies were so fresh and the employees are so humble.
  • AB
    Andrea Bradford
    Dec 9, 2025
    5.0
    I had a great experience at this Subway location. The veggies were fresh, the bread was soft, and my sandwich was made exactly the way I asked. The staff were friendly, worked quickly even during the lunch rush, and kept the counter and dining area clean. Overall, this Subway is a solid choice when you want a quick, customizable sandwich made to order.
  • DK
    dharmesh kasodariya
    Dec 2, 2025
    1.0
    I visited this Subway today to get my regular sub. I go to Subway every single day, and I always get extra sauce dip. At every other Subway location, they provide it without any issue and without any extra charge. But at this location, the staff clearly refused to give it, even after I offered to pay extra if needed. The behavior was unprofessional and completely unacceptable. I also get my sub grilled every day, but here they refused that as well, saying they don’t have a griller. It really feels like this location follows its own private rules instead of standard Subway policies. On top of that, I noticed that some of the veggies looked spoiled and not fresh at all. Even the sub they prepared was not made properly — the ingredients were unbalanced and the overall quality was poor. The customer service was disappointing, the food quality was below standard, and the staff did not seem interested in serving customers properly. I will never visit this location again, and I do not recommend it to anyone.
  • NP
    Nic Pawsey
    Nov 30, 2025
    2.0
    Ordered online, sandwhich was made incorrectly, called and asked for the sandwich to be remade, which it was. Had to drive back pick up the sandwich and once I got back to work the second sandwich was also made wrong.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 500 York St, Guelph, ON, N1E 3J4, Canada.

What are the operating hours of the Subway at 500 York St?

The Subway is open Monday to Wednesday and Sunday from 9:00 AM to 11:00 PM, and Thursday to Saturday from 9:00 AM to midnight.