Subway

3.3
265 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Guelph Subway® Restaurant at 370 Stone Rd W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
370 Stone Rd W, Guelph, ON
N1G 4V9, Canada

Hours

Reviews

3.3
265 reviews
5 stars
104
4 stars
45
3 stars
20
2 stars
16
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale bread, poorly prepared subs, and unsatisfactory portion sizes.

Staff Attitude

A significant number of reviews noted that certain staff members displayed a negative attitude, making customers feel unwelcome and uncomfortable.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and attentiveness, indicating that experiences can vary.

Hygiene Concerns

Multiple reviews raised concerns about cleanliness and food safety, including reports of expired items and unsanitary conditions.
  • AG
    Alexander Gurevich
    Nov 6, 2025
    4.0
    Sahil was very nice and out going. The speakers were so bad me and my family could not dine in…
  • DP
    Donna Price
    Oct 26, 2025
    1.0
    Twice now buns were stale…
  • AG
    Adelaide Guthrie
    Oct 12, 2025
    5.0
    I was there around 11pm tonight and there was an altercation between the staff member and two of the guest. The two guest wanted to sit down and the worker had politely informed them that the dining room part of the restaurant was closed. She explained to them almost 3 times that she has to start her close an hour earlier before their actual close time. This guest was nothing but rude and disrespectful towards her when she tried explaining over and over again. I wanted to leave a review to let her know she did a great job in dealing with the guest and she did everything right. It’s unbelievable the way some people think they can treat others!! (whom are working till 12am on THANKSGIVING)
  • SS
    Sandeepsingh
    Oct 12, 2025
    5.0
    The girl was very polite and respectful. She simply informed the customer that the dining area closes at 11:30 p.m. However, the customer responded rudely
  • KP
    Kishan J Panchal
    Oct 12, 2025
    1.0
    We ordered at 11:00 PM, even though the closing time was 12:00 AM. The staff member told us they start closing one hour early, which doesn’t make sense for a restaurant open until midnight. The grill machine was working, but she claimed it wasn’t and didn’t mention that before making our order. When we politely asked for her name, she refused and said, “None of your business.” Very unprofessional behavior and disappointing experience.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 370 Stone Rd W, Unit 6, Stone Square Centre, Guelph, ON, N1G 4V9, Canada.

What are the operating hours of Subway at Stone Square Centre?

The restaurant is open from 9:00 AM to midnight Monday, Tuesday, and Sunday, and from 9:00 AM to 2:00 AM Wednesday through Saturday.