Subway

3.4
276 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Guelph Subway® Restaurant at 370 Stone Rd W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
370 Stone Rd W, Guelph, ON
N1G 4V9, Canada

Hours

Reviews

3.4
276 reviews
5 stars
114
4 stars
45
3 stars
23
2 stars
16
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and attentiveness, while others were reported as rude and unprofessional.

Food Quality

Concerns about food quality, including stale bread and poorly prepared sandwiches, were frequently mentioned.

Cleanliness

The store was noted for being clean by several customers, although some reviews mentioned issues with food hygiene.

Staff Attitude

Several customers reported negative experiences with staff attitude, including rudeness and lack of respect towards customers.
  • DM
    Don-Chris Martin
    3 days ago
    3.0
    Went to Stone Road location, tonight (Jan9th) at 5:20,pm and got the WORST service ever from here. I asked for the footlong bread not to be crunchy, and the girl behind the counter said she will cut the ends off. I said no, I just want the bread to be soft. The girl also told me we could not have extra tomatos or onions without extra cost. I said aren't the toppings are free, she started arguing with us. Then when she finally put 4 extra slices of tomatos on the blt, she got snippy and grunted uh huh..yup.. what else...we got 3 subs, and 1 was to be toasted and it wasn't...she just wrapped them, and when we asked for a bag to pit the 3 subs in, she just handed the bag to my husband. We go here every Friday, and NEVER received such RUDENESS. I will NOT be returning to this location.
  • EM
    Ethan Mcintosh-Locke
    Dec 30, 2025
    5.0
    Very clean and amazing service. Baljeet served me and she was very good.
  • RH
    rehan horizon
    Dec 22, 2025
    5.0
    I visited this Subway location for the first time, and my experience was made truly special because of **Brenda**, who has been working here for over **35 years**. Even though it was my first visit, she treated me exceptionally well. She was very welcoming, patient, and kind, and made me feel comfortable right away. Her experience clearly shows in the way she works—confident, efficient, and attentive to detail. She took the time to listen to my order and ensured everything was prepared perfectly. What stood out the most was her positive attitude and warmth. It’s rare to see someone with so many years of service still showing such genuine care for customers. Brenda’s dedication and professionalism reflect a strong work ethic, and Subway is truly fortunate to have her. This first visit left a great impression, and I’ll definitely be coming back. Thank you, Brenda, for such excellent customer service!
  • BH
    Ben Hollingsworth
    Dec 19, 2025
    5.0
    The staff at the Stone Road location is always very nice and respectful, even when very busy. The one employee, tall guy from India, is always chatty and remembers regular customers. He’s great!
  • SS
    Samuel
    Dec 18, 2025
    5.0
    Hands down one of the best Subway experiences I’ve had. From the moment I walked in, everything was on point, super clean, fresh ingredients, and fast service. Kulbir was an amazing sandwich artist, he was super friendly, attentive, and absolutely nailed my order. The sandwich looked perfect and tasted even better. You can really tell when someone takes pride in their work, and it makes the whole experience next level. This location is doing everything right. 100% coming back again.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 370 Stone Rd W, Unit 6, Stone Square Centre, Guelph, ON, N1G 4V9, Canada.

What are the operating hours of Subway at Stone Square Centre?

The restaurant is open from 9:00 AM to midnight Monday, Tuesday, and Sunday, and from 9:00 AM to 2:00 AM Wednesday through Saturday.