Location.com logo
Brand Certified

Subway

3.4
(288 reviews)

Business Details

370 Stone Rd W, Guelph, ON
N1G 4V9, Canada
(519) 836-7827
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Guelph Subway® Restaurant at 370 Stone Rd W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
370 Stone Rd W, Guelph, ON
N1G 4V9, Canada

Hours

Reviews

3.4
288 reviews
5 stars
123
4 stars
45
3 stars
23
2 stars
16
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and unprofessional.

Food Quality

Several customers expressed dissatisfaction with food quality, citing stale bread, poor vegetable freshness, and incorrect orders.

Cleanliness

There were complaints about cleanliness, including unsanitary conditions and flies around the food.

Employee Behavior

Multiple reviews highlighted issues with specific employees being rude or dismissive, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers reported excellent experiences, particularly with specific staff members who provided exceptional service.
  • RS
    reagan sibbald
    Feb 22, 2026
    5.0
    Always a welcome experience at Stone Subway!
  • PM
    PRIYANK MISTRY
    Feb 18, 2026
    1.0
    I’ve been a regular customer at this Subway location for about 1.5 years and generally have had a good experience. Tonight around 9:15 PM, I placed a larger order that included 7 Veggie Patty footlongs and 1 Chicken footlong. While the subs were being prepared, I noticed that gloves were not changed between handling vegetarian and non-vegetarian items, and the same knife was used to cut both types. For customers with dietary restrictions or allergies, cross-contamination is a serious concern. I also want to mention that I’ve only noticed this issue with one specific employee. I haven’t experienced this with other staff members at this location. I’m sharing this respectfully because I value this store and would like to see consistent food safety standards maintained. I hope management can reinforce proper procedures to ensure all customers feel comfortable ordering here. Thank you.
  • IK
    Izabella Kurek
    Feb 18, 2026
    5.0
    Excellent service, always!
  • IJ
    Iyas Jaber
    Feb 12, 2026
    5.0
    Amazing service thanks to a wonderful lady named Brenda
  • BG
    Brendon Gallacher
    Jan 30, 2026
    5.0
    As someone who has frequented Subway's for years, my experience brought by Sahil this evening has changed the way I'll approach my enjoyment of sandwiches for as long as I reside here. My friends and I had arrived late after work and were met with a smile and outgoing service that you wouldn't expect after midnight on a Thursday. Thanks to Sahil, anytime I find myself hungry for Subway I'll have to seriously consider heading to this location for the possibility to get another amazing experience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others