Subway

3.2
197 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Guelph Subway® Restaurant at 5 Clair Rd West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5 Clair Rd West, Guelph, ON
N1L 0A6, Canada

Hours

Reviews

3.2
197 reviews
5 stars
84
4 stars
24
3 stars
9
2 stars
10
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are highly inconsistent, with many praising friendly service while others report rudeness and poor customer interaction.

Food Quality

Several reviews mention issues with food freshness and preparation, including stale bread and incorrect orders, leading to dissatisfaction.

Cleanliness

There are multiple complaints regarding hygiene practices, including improper glove usage and overall cleanliness of the restaurant.

Pricing Concerns

Customers express frustration over inflated prices compared to other locations, with some feeling that the value for money is poor.

Atmosphere

The ambiance is described as pleasant by some, but others report a negative atmosphere due to staff attitudes and disorganization.
  • GR
    Gurpreet R
    3 days ago
    2.0
    Hey guys, what’s the point of pre-ordering when you’re only going to print the receipt and start preparing WHEN I ARRIVE TO PICK UP? We are asked to select a time slot because it’s important to have the food ready in time. People have places to be and you can’t even have something ready on time. 5-7 mins is understandable, things happen. But 20-30 mins late? You really need to improve your customer service experience. The restaurant wasn’t even busy. If you’re going to use the excuse that you get delivery orders and app orders, the “sandwich artists” were not occupied making anyone else’s order. In fact, another customer was irate about their order also not being prepared in time. At least have some service skills to communicate with customers. Things really need to change here
  • EC
    Elizabeth C
    5 days ago
    5.0
    Quick and efficient! Fresh too!!
  • RH
    Richard Hanif
    5 days ago
    5.0
    Manpreep and Simmi were awesome today always happy to see and serve you with a smile. Always makes your sub extra special.
  • AY
    Abdullah Yousaf
    Dec 30, 2025
    5.0
    Very good service and all the staff are very good
  • AP
    Arthur Przychodzen
    Dec 23, 2025
    5.0
    Pleasant atmosphere and great bogo sales

Frequently Asked Questions About Subway

What types of meals does Subway at 5 Clair Rd West offer?

Subway offers breakfast, lunch, and dinner at this location.

What are the operating hours for Subway at Clairfield Commons?

The restaurant is open Monday to Tuesday from 8:30am to 10pm, Wednesday to Saturday from 8:30am to 11pm, and Sunday from 9am to 10pm.