Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
While some reviews praised friendly and attentive staff, others noted a decline in service quality and engagement.
Food Freshness
Several customers expressed disappointment with cold or stale food, particularly during delivery or late-night visits.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
Manager Performance
The manager, Deb, received consistent praise for her exceptional customer service and positive impact on the dining experience.
JM
Jatin Mittal
5 days ago
1.0
Staff is so rude specially a girl working at night taking orders from the drive throu so Arrogant! Please take care of that!
YB
Yogendrasinh Bihola
6 days ago
5.0
Nice place, perfectly managed about cleanliness and hygiene... good staff..
NS
nantha selva
Nov 9, 2025
5.0
I really want to share this just today morning 9/nov I went drive thru bought a coffee the girl at window she did amazing warm welcome @ 6am and also she did best wishes for rest of the day great
MM
Megan Murray
Nov 6, 2025
1.0
What’s up with the milkshakes?
The last 3 times I’ve ordered from this location I’ve ordered a chocolate shake. Once they replaced it with a strawberry one (???) and the other two times they just didn’t give it to me at all. If you don’t feel like cleaning the machines, then don’t have the option to order it.
SC
Spencer Charlton
Oct 28, 2025
1.0
Every time I go here, they mess up. 3 times I’ve order a spicy habanero chicken, every time they give me a regular McChicken. They forget the straw every single time. Large fry is often medium when I’m paying for large, as it is on the receipt.
Don’t go here if you can avoid it. They will not get your simple order correct.
What are the opening hours of McDonald's on weekdays?
McDonald's at 243 Woodlawn Road West is open from 6:00 AM to 11:00 PM Monday through Thursday and on Sunday, and until 11:59 PM on Friday and Saturday.
Is McDonald's open 24 hours for delivery and drive-through services?
Yes, McDonald's offers 24-hour delivery and drive-through services every day of the week.
What meals does McDonald's serve throughout the day?
McDonald's serves breakfast, lunch, and dinner.
Does McDonald's provide in-store pickup and delivery options?
Yes, McDonald's offers both in-store pickup and delivery services.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
Does McDonald's have a drive-through facility at this location?
Yes, this McDonald's location features a drive-through operating 24 hours a day.
Is McDonald's family and kid-friendly?
Yes, McDonald's welcomes families and children and offers a children's menu.
Can I order McDonald's food through an app?
Yes, you can order via the My McD’s App, available on Android and iOS devices.
What nearby places can I visit before or after dining at McDonald's on Woodlawn Road West?
Nearby, you can visit the bowling alley and bar Woodlawn Bowl, enjoy a meal or drinks at Stampede Ranch, or go bowling at Splitsville Guelph for entertainment before or after your visit.
Are there other dining options close to McDonald's on Woodlawn Road West?
Yes, nearby dining options include Harvey's, another burger and fast food restaurant, and Freshii, which offers salads and healthy meals.
What local services and attractions are near McDonald's to assist customers or enhance their visit?
Nearby services include ClayGen Consulting Inc. for IT support, the Correctional Service of Canada for public safety, and Canada Post for mailing needs. Visitors can also enjoy fitness at 9Round Fitness or martial arts at Apex Martial Arts Academy.