KFC

3.1
486 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
48 Wellington Street, Guelph, ON
N1H 3R8, Canada

Hours

Reviews

3.1
486 reviews
5 stars
133
4 stars
108
3 stars
67
2 stars
37
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, poor service, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including undercooked or overly greasy chicken and cold sides.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unkempt staff.

Management Problems

Numerous complaints were directed at management for unprofessional behavior and lack of accountability.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
  • TB
    Thai Son Bui
    Nov 4, 2025
    1.0
    Staff here made burger without wearing gloves. Look so disgusting
  • MO
    Matthew Orr
    Oct 20, 2025
    1.0
    2 minutes after ordering was told it was a 10 minute wait. 15 minutes after that was told it's a 5 minute wait. I asked for my money back and was told it's only 2 minutes. 4 minutes passed and after arguing about refunding me I got my refund and it still wasn't done. This was 1pm and a sandwich combo.
  • BS
    Brandon Sharer
    Oct 10, 2025
    1.0
    firstly the food was delivered 20 min later than the estimate, but I can forgive that, places get busy. what I can't forgive is the food poisoning I got. 1 hour after eating my chicken I felt off. two hours after I felt gross. then finally 4 hours of feeling terrible I evacuated my stomach. what a waist of nearly $60 bucks.
  • CE
    Cody Edwards
    Oct 4, 2025
    1.0
    The website doesn't work. Then when we call they say to get the offer we have to use the online offer. You can't really do that if the website doesn't work. The lady on the phone was rude too. I would understand if she said things nicely but she talked down to us. Food I see on the reviews looks awful. I would stay away.
  • RH
    Rhodes Hatton
    Oct 2, 2025
    1.0
    Waited 15 minutes in an empty restaurant for an order with 1 item. Was told "ready in 5 minutes" then 10 minutes later they began to make my order. Someone who came in after we were told it would be ready in 5 minutes got their food before we did. Topped off this experience by being given an orange Crush and told there's no orange juice that I ordered.

Frequently Asked Questions About KFC

What are the hours of operation for KFC at 48 Wellington Street in Guelph?

KFC at 48 Wellington Street, Guelph, is open from 10:30 AM to 10:00 PM Monday through Friday, and from 10:30 AM to 11:00 PM on Saturdays and Sundays.

Where is the KFC located in Guelph?

The KFC is located at 48 Wellington Street, Guelph, ON N1H 3R8, Canada.