Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor communication and lack of assistance.
Food Quality
Several customers noted issues with food quality, including greasy chicken, hair found in meals, and stale food.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and a general lack of cleanliness in the restaurant.
Management Issues
Reviews indicated a need for better management and staffing, as many customers felt the location was understaffed and poorly managed.
NF
Nirmal Fernando
2 days ago
5.0
The staff were polite and gave excellent service. The atmosphere was clean and comfortable, making it a perfect place to relax and enjoy a meal.
AL
AJ Longstreet
3 days ago
1.0
$10.05 for 5 hotwings. Being required to sit and watch the window and take another pass through the drive through when they waved at me. Overpriced, terrible service. I’m done with this entire franchise.
RR
Roselyn Ramos
6 days ago
1.0
We waited 30 minutes for our order. Even the customer that came in after us had their order ready before us. So unprofessional. Never recommend this place to dine in.
JJ
Jaz
Feb 19, 2026
2.0
Food is what you'd expect when it's not crushed in the bag. Staff seem allergic to being visible or front-facing, when I entered the store the only person that was partially visible almost immediately disappeared into the back and I never saw anyone again until a person hastily brought in order to the front. Made themselves actively unavailable to do an order at the till, how to do an order through the kiosk and the kiosk does not let you customize menu items fully.
Photo of the storefront experience the entire time I was there.
DD
Dol
Feb 8, 2026
1.0
Placed an order and 20 minutes in it wasn’t ready. When I asked said they needed more time! How is this fast food. I ordered 2 sliders and a poutine. Waited 25 minutes for food. Unacceptable.