KFC

2.8
471 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
183 Silvercreek Parkway North, Guelph, ON
N1H 7Y5, Canada

Hours

Reviews

2.8
471 reviews
5 stars
116
4 stars
76
3 stars
59
2 stars
40
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Many reviews highlighted issues with food quality, including greasy, undercooked, or stale items, as well as unsanitary conditions.

Staffing Issues

Customers noted that the location appears to be understaffed, leading to delays and poor customer service.

Customer Experience

Several reviews mentioned a lack of basic customer service etiquette, such as not acknowledging customers or responding to requests.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
  • EE
    Emma
    Oct 21, 2025
    5.0
    The young lady working the drive thru tonight provided excellent and quick service! My popcorn chicken was great too
  • JL
    Josh Lehman
    Sep 30, 2025
    1.0
    My girlfriend and I went through the drive thru with 2 orders. Taking our orders and payment went smoothly and we parked in a spot across from the drive thru window. The worker stuck her head out of the window and asked, “can you come get the food? Or else I have to bring it.” Unbelievable and highly unprofessional. The point of a drive thru is that you don’t have to get out of your car to get your food. We waited a long time and food was lukewarm. I won’t be eating from here again
  • SG
    Sanjeev Goswami
    Sep 12, 2025
    1.0
    I placed an online order for two twisters I asked them to cook freshly the man incharge was extremely rude and hostile told me to wait 30 minutes and then come back. When I asked him why it takes that long I am not ordering a bucket he said he won't make it before 30 minutes. I have never encountered such a rude person in a QSR. I don't plan on visiting this location in the future. Their customer service is abysmal.
  • SS
    Singh
    Sep 12, 2025
    1.0
    The staff working the night shift, both the girl and the guy, were very rude during my visit. On top of that, I had to wait nearly 40 minutes just to get a food, which is really disappointing. I hope the management looks into improving both customer service and efficiency during night hours.
  • KS
    Kamaldeep Singh
    Sep 3, 2025
    1.0
    One of the worst experience at this location. If they can’t afford enough staff to run the business they should do something else instead of wasting their customers time. Every time more than expected waiting time on drive thru or pick up.

Frequently Asked Questions About KFC

What are the operating hours of KFC at 183 Silvercreek Parkway North, Guelph?

KFC in Guelph is open daily from 10:30 AM to 11:00 PM.

Where is the KFC located in Guelph?

KFC is located at 183 Silvercreek Parkway North, Guelph, ON N1H 7Y5, Canada.