Five Guys

4.4
1290 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20 Clair Road West in Guelph is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
20 Clair Road West, Guelph, ON
N1L0A8, Canada

Hours

Reviews

4.4
1,290 reviews
5 stars
817
4 stars
300
3 stars
74
2 stars
37
1 star
62

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries, there were several complaints about inconsistent quality, including cold or undercooked burgers and overly salty fries.

Service

The staff received numerous compliments for being friendly, fast, and accommodating, contributing positively to the overall dining experience.

Pricing

Many customers found the prices to be high for the portion sizes and quality, with some expressing that the meals did not justify the cost.

Cleanliness

Feedback on cleanliness was mixed; some customers noted a clean environment, while others pointed out issues with dirty tables and bathrooms.

Customer Experience

Overall, the dining experience was generally positive, with many customers expressing a desire to return despite some concerns about food quality and pricing.
  • HL
    Hugo Lam
    2 days ago
    1.0
    picked up an order today and noticed once I got home that the French fries were extremely salty—so salty that they weren’t really edible and it ended up ruining my meal.
  • RW
    Roger Ward
    Nov 17, 2025
    4.0
    Great taste and I didn't think it was over priced!? Definitely would return!
  • NH
    Nathan Hergott
    Nov 14, 2025
    5.0
    Sofia was amazing to us, we couldn’t decide if we wanted a strawberry or candy cane milkshake so she suggested we mix the 2 together and so she made us a strawberry candy cane milkshake!! Thank you again Sofia! You made our night:)
  • AM
    Alison Meeks
    Nov 8, 2025
    2.0
    Small bacon cheese burger, small fries, shake $40 Burger bun was the saddest thing, burger itself was ok and warm, hemorage a kidney small fries cold and couldn't bother to include ketchup. Shake was ok but small for the money.
  • SM
    Steve Martin
    Nov 7, 2025
    5.0
    The cheese burger was delicious! Other than it being a bit messy, it was a great sandwich. Cheesy, juicy, yep, a real fine burger. The service was noteworthy. The premises were clean and welcoming.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.