Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20 Clair Road West in Guelph is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,305 reviews
5 stars
826
4 stars
301
3 stars
74
2 stars
38
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the burgers and fries while others reported issues like cold patties and excessive salt.
Hygiene Concerns
Multiple customers expressed serious concerns about cleanliness and hygiene standards in the restaurant.
Customer Service
Customer service received positive feedback, with staff being described as friendly and accommodating.
Pricing Issues
Many customers felt the prices were too high for the quality and portion sizes of the food.
Consistency
Inconsistency in food quality and service was noted, with some customers having great experiences while others were disappointed.
- PHPaul Haslam1 day ago5.0One of the best burgers and fries around. Choice of toppings, frys from Canadian potatoes. Who could ask for anything more.
- RMRod MarlattJan 4, 20265.0Excellent as usual.....food was hot.....tasty......and service always with a smile and a willingness to please Anyone who rates five guys low is just out to cause an issue that does not exist ..... Question did u by chance change the size of the burger ....still delicious just seems smaller
- SBSok BodianDec 28, 20255.0Came here for just the French fries. Was superb
- DRDean RussellDec 12, 20252.0First time last time. Burgers are meh, fries are decent, crushed in tin foil dor some reason. No thanks. And this is a $7 HOTDOG with bacon.
- AYA YDec 3, 20251.0I’ve never been so disappointed—or honestly, so disgusted—by a restaurant in my life. Our visit to Five Guys was a complete nightmare from start to finish. The food did NOT taste fresh at all, and shortly after eating, we ended up feeling extremely sick. It was bad enough that we’re convinced the food gave us poisoning. The fries and gravy were the worst part. The gravy looked and smelled completely off, and what I saw behind the counter shocked me. The staff did not look hygienic at all. I personally witnessed sink water being mixed near the food area, and the gravy was being heated on a tray right beside where they prepare the burgers and toppings. The whole setup looked filthy, sloppy, and completely unsafe for food handling. Absolutely no hygiene standards seemed to be followed. I’ve eaten at many places, but this was by far the dirtiest, most unprofessional, and most disappointing experience I’ve ever had. I wouldn’t recommend this location to anyone. Five Guys needs to seriously inspect this branch, clean up their act, and rethink how they handle food before someone gets seriously hurt.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 20 Clair Road West accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in and delivery at Five Guys in Guelph?
Five Guys in Guelph is open daily from 11:00 AM to 10:00 PM for dining in, and delivery service is available daily from 11:00 AM to 9:30 PM.
Can I place an order online or through an app for the Five Guys at 20 Clair Road West?
Yes, you can order online or through the Five Guys app available on Apple App Store and Google Play. The online ordering menu is accessible via https://order.fiveguys.com/location/five-guys-guelph/menu.
Does Five Guys in Guelph offer delivery and pickup services?
Yes, this location offers delivery and in-store pickup services. Curbside pickup is not available.
What types of menu items and customizations does Five Guys in Guelph offer?
Five Guys offers classic burgers, hot dogs, fries, and milkshakes with more than 250,000 burger combinations and over 1,000 milkshake choices to customize your order.
Are gluten-free options available at Five Guys?
While buns, hot dogs (Canada only), and some sauces contain gluten, many sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risks exist, so please review allergen charts before ordering.
What should I know about reheating leftover fries from Five Guys?
Leftover fries are best reheated in an oven or Air Fryer at 350°F for 10-15 minutes to restore crispiness.
What nearby places can I visit before or after dining at Five Guys in Guelph?
You can visit Studio So Lara for hair extensions or beauty services, PITA LAND for Middle Eastern halal cuisine, or Chocolats Favoris for ice cream and chocolates, all located near Five Guys at 20 Clair Road West.
Are there nearby transit or shopping centers close to Five Guys in Guelph for convenience?
Yes, Clairfield Commons shopping center is nearby for your convenience, and various banks like TD Bank and Meridian Credit Union are also in the vicinity for easy access to financial services.
What other dining options are near Five Guys at 20 Clair Road West?
Near Five Guys, you can enjoy Blaze Pizza for fast pizza, Pizza Pizza for delivery, or Pizzaville offering Canadian-style pizza and food delivery. These options provide variety around the area.