Brand Certified
Five Guys
4.3(200 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
20 Clair Road West, Guelph, ON
N1L0A8, Canada
Certified by Five Guys • Feb 22, 2026
(519) 767-9090
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.ca/20-clair-road-west
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20 Clair Road West in Guelph is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
200 reviews
5 stars
128
4 stars
38
3 stars
11
2 stars
8
1 star
15
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others reported issues with freshness and taste.
Hygiene Concerns
Several customers expressed serious concerns about cleanliness and food safety practices at the location.
Service Experience
Customer service received positive feedback, with many noting friendly and attentive staff.
Pricing Issues
Many customers felt the prices were too high for the quality and portion sizes of the food.
Consistency
Inconsistency in food preparation and portion sizes was noted, with some customers experiencing better meals than others.
- LMLonnie McCann2 days ago3.0Fry's not seasoned and tasted weird. Burger was good
- DCDaniel C5 days ago3.0Ordered delivery and didn't get my drinks. Called to tell them and I was told that I would get a refund by submitting through the delivery app. Instead I get credit for an app that I almost never use. No offer to correct the mistake and send the food, just go get credit. What I did get was nothing like what I expect from Five Guys, will not be returning
- MYMichael YetmanFeb 11, 20261.0Are people really wasting 20+ bucks on a mediocre Cheeseburger with fries and pop? I kept hearing about how this place was awesome, even the posters inside just say how awesome they are. They're no different than any other semi-fast burger place. At this price point, this place is a skip.
- ARAmanda RJan 31, 20265.0The food was amazing. I honestly can't remember the last time I ate a burger and it tasted... well, like a burger. There was actual juice collecting in the wrapper. The way its supposed to be. I also opted for a routine because why not. Did not disappoint. Actual cheese curds, gravy rich. Fries exactly how they should be. Milk shake, the stuff that brings uou back to childhood. Pb, Reese's cups and salted caramel to top it off. The perfect combo when you want something sweet but, not too sweet. My only complaint, I wouldnt want to eat in the restaurant. It was quite crowded on a Friday night. Which makes sense but I prefer a quieter meal so I opted to take it home where myself and the kiddos enjoyed together. Even the teenager was thrilled. Said it was one of his favorite spots and already discussing going g back! I meant to take a photo but.... once we saw the food I completely forgot. Next time, maybe.
- TZTracy ZJan 10, 20261.0I ordered from this location twice on uber eats. Unfortunately, both times I did not receive my milkshake and coke zero. I’m disappointed with the service because Five Guys was one of my fav burger joints :(
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 20 Clair Road West accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining in and delivery at Five Guys in Guelph?
Five Guys in Guelph is open daily from 11:00 AM to 10:00 PM for dining in, and delivery service is available daily from 11:00 AM to 9:30 PM.
Can I place an order online or through an app for the Five Guys at 20 Clair Road West?
Yes, you can order online or through the Five Guys app available on Apple App Store and Google Play. The online ordering menu is accessible via https://order.fiveguys.com/location/five-guys-guelph/menu.
Does Five Guys in Guelph offer delivery and pickup services?
Yes, this location offers delivery and in-store pickup services. Curbside pickup is not available.
What types of menu items and customizations does Five Guys in Guelph offer?
Five Guys offers classic burgers, hot dogs, fries, and milkshakes with more than 250,000 burger combinations and over 1,000 milkshake choices to customize your order.
Are gluten-free options available at Five Guys?
While buns, hot dogs (Canada only), and some sauces contain gluten, many sandwiches can be ordered without buns using wraps or bowls. Cross-contamination risks exist, so please review allergen charts before ordering.
What should I know about reheating leftover fries from Five Guys?
Leftover fries are best reheated in an oven or Air Fryer at 350°F for 10-15 minutes to restore crispiness.
What nearby places can I visit before or after dining at Five Guys in Guelph?
You can visit Studio So Lara for hair extensions or beauty services, PITA LAND for Middle Eastern halal cuisine, or Chocolats Favoris for ice cream and chocolates, all located near Five Guys at 20 Clair Road West.
Are there nearby transit or shopping centers close to Five Guys in Guelph for convenience?
Yes, Clairfield Commons shopping center is nearby for your convenience, and various banks like TD Bank and Meridian Credit Union are also in the vicinity for easy access to financial services.
What other dining options are near Five Guys at 20 Clair Road West?
Near Five Guys, you can enjoy Blaze Pizza for fast pizza, Pizza Pizza for delivery, or Pizzaville offering Canadian-style pizza and food delivery. These options provide variety around the area.
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