Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
694 reviews
5 stars
292
4 stars
190
3 stars
86
2 stars
46
1 star
80
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and poor customer service.
Cleanliness
Significant concerns about cleanliness, with multiple reports of dirty bathrooms and unsanitary conditions.
Food Quality
Inconsistent food quality; while some enjoyed the ice cream, many complained about portion sizes and food preparation issues.
Pricing
Customers expressed dissatisfaction with pricing, feeling that the value did not match the quality or portion sizes.
Customer Experience
Numerous complaints about order accuracy and management's handling of customer issues, leading to frustration among patrons.
- MNMaria Newmen3 days ago4.0The treats were made properly and promptly. Service was friendly and helpful. Entry and exit to parking lot is dreadful. Sign is blocked by neighboring foliage and curb turns are tight. Probably typical for current urban space conditions. Nevertheless, rubber left behind.
- GWGary WrightOct 7, 20255.0Love the shakes. A regular stop for us. Great service...friendly and clean.
- JAJoe AndrewsSep 28, 20251.0Went in with our 13 month old Granddaughter and thought we could share a strawberry sundae. I was refused an extra little cup for her. He kept giving us a drink cup. When i pointed to the little paper cup, he said no, that’s for another sundae. Another lady beside us ordered a small ice cream cone and also requested a cup for her little one. He said no. Terrible.
- MGMark GiardinoSep 22, 20251.0Cant even make change for my food pathetic ill never go there again bad service all around looked at my money like it was worthless
- MLMark LevacAug 31, 20255.0I dont know what these other reviews are talking about. I went in and ordered, place was completely clean and the staff was awesome. It was quite refreshing from my normal experience at Fast food joints. Thanks for making my mountain of no cheese cheese burgers guys!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours for Dairy Queen Grill & Chill in Guelph?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.
What types of food does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill in Guelph have seating and drive-thru available?
Yes, the location offers both seating and a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can place pickup orders online through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/11894/.
How can I get exclusive deals from Dairy Queen Grill & Chill?
Download the Dairy Queen app for exclusive deals.
Where is Dairy Queen Grill & Chill located in Guelph?
It is located at 749 Woolwich St, Guelph, ON, N1H 3Z2, Canada.
What are some nearby places to Dairy Queen Grill & Chill in Guelph?
Nearby places include Fleuristic Garden & Flower Studio, Adonia Casual Greek Family Dining, Canadian Tire, and Mr. Puffs coffee shop.
Are there any convenient locations to visit before or after Dairy Queen Grill & Chill?
You might want to visit Adonia Casual Greek Family Dining for a Mediterranean meal, or stop by Mr. Puffs for coffee and desserts nearby.
Is there a grocery or retail store near Dairy Queen Grill & Chill?
Yes, Canadian Tire is close by if you need retail shopping before or after your visit.