Burger King

3.0
1183 reviews
Burger with fries and coca-cola

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 200 Silvercreek Parkway, North. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Guelph, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
200 Silvercreek Parkway, North, Guelph, ON
N1H 7P7, Canada

Hours

Reviews

3.0
1,183 reviews
5 stars
293
4 stars
227
3 stars
180
2 stars
124
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, undercooked, or improperly prepared items.

Customer Service

Many customers experienced rude or unhelpful staff, with several noting a lack of basic customer service skills.

Cleanliness

The restaurant's cleanliness was a common concern, with reports of dirty dining areas and restrooms, as well as issues with food safety.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendly and helpful service.
  • RL
    Randy Lahey
    6 days ago
    3.0
    This place is a hole.
  • MC
    Michael Carter
    Dec 28, 2025
    2.0
    Great staff and good food, but is somehow always understaffed. Takes way too long to get anything here.
  • MT
    Mister T
    Dec 16, 2025
    5.0
    Always GREAT food, AMAZING prices and EXCELLENT customer service! Great and clean location with very friendly staff and fast service, and my Whopper toppings fresh, crisp and crunchy - just as I always expect and never get disappointed. BK RULES!!
  • PK
    Peter Kelly
    Dec 8, 2025
    1.0
    Sat here for 8min before even being “greeted” by someone on the speaker. Such sub par service. There is no excuse for this. Wrote this review while waiting
  • DW
    Dave Williams
    Nov 29, 2025
    1.0
    So it's been about 6 months since my last visit to this terrible restaurant. My last visit it took over 10 minutes before we were able to place our order in the drive-thru and over another 10 waiting at the window and nobody came so I left. Tonight I wanted a Wopper, so we placed our order 3 Woppers and 2 plain cheese burgers. Altogether about 14 minutes. We pullout and I checked the 2 bags and no cheese burgers, back to the drive-thru to let them know I'm back for my 2 missing burgers. Now I'm waiting behind another customer. Over 12 minutes, I'm waiting before I get to the window, seeing my bag on the counter at the window. I asked the guy for manger and he claimed he was manger, I asked for his name and he said as per Burger King they aren't allowed to give names. I then said I would like my money back because having to wait for something that was their mistake and now I'm going home with cold burgers. I won't go back to Burger King again, never!!!!. You want better service I would suggest Harvey on Woodlawn in Guelph to anyone looking to something to eat, this Burger King in Guelph is a terrible restaurant and I'm very surprised that they are still in business. Like the other reviews, I too would like to post a -10.... save your money and go any where but to Burger King Guelph....

Frequently Asked Questions About Burger King

What are the operating hours for dine-in at Burger King on Silvercreek Parkway North?

Dine-in service is available daily from 7:00 AM to 10:00 PM.

Is the Burger King drive-through open 24 hours?

The drive-through is open daily from 10:30 AM to 2:00 AM.