Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Grimsby, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,162 reviews
5 stars
680
4 stars
224
3 stars
99
2 stars
48
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, particularly highlighting staff member Nilgun for her exceptional service.
Food Quality
While many reviews noted great food, there were complaints about inconsistencies, such as cold food and missing items in orders.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
Cleanliness
The restaurant was generally described as clean and well-organized, contributing positively to the dining experience.
- LHLiana HickeyDec 30, 20255.0Great food - served hot & in a timely manner. Service was awesome! Ben was our waiter & he was amazing - so polite and friendly!
- LHLiana HickeyDec 30, 20255.0Ben was awesome! Food was great & served hot! Thank you for everything
- NBNatália Carvalho BrandDec 29, 20255.0My family has always eaten Swiss chalet because it was a fair food and good price; HOWEVER, the last couple of months they changed some things and the food is at its best. Highly recommend! Just keep doing what you are doing!
- SEStorm ElectricDec 20, 20255.0Nilgun was working the cash and was very pleasant and detail oriented. Nice change to have a positive person like her to greet customers 😀
- KKKraig KuulaDec 11, 20251.0The restaurant is half empty but the manager has people lined up saying they can't be served or even seated because they can't guarantee service so you have to stand and wait until people leave. Don't waste your time stopping here because unless you know how many people they feel like serving you have to wait until people leave.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 5 Windward Dr. RR #2, Grimsby have a drive-thru?
Yes, Swiss Chalet at 5 Windward Dr. RR #2, Grimsby has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 5 Windward Dr. RR #2, Grimsby offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What types of food does the Swiss Chalet in Grimsby specialize in?
Swiss Chalet Grimsby specializes in authentic Canadian comfort food, particularly its famous Rotisserie Chicken, slow-roasted over an open flame, served with Signature Chalet Sauce and Fresh-Cut Fries.
Does Swiss Chalet Grimsby offer delivery and online ordering?
Yes, delivery and online ordering are available through their website and mobile app, providing options like curbside pickup and in-restaurant pickup.
Can I order ahead at Swiss Chalet Grimsby?
Yes, you can order ahead online or via the mobile app to enjoy curbside, in-restaurant pickup, or delivery.
What are the opening hours of Swiss Chalet in Grimsby?
Swiss Chalet Grimsby is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.
Is there a drive-thru service available at Swiss Chalet Grimsby?
Yes, the Grimsby Swiss Chalet location offers a drive-thru for convenient service without leaving your car.
Does Swiss Chalet Grimsby offer vegetarian and gluten-friendly menu options?
Yes, vegetarian and gluten-friendly options are available. Customers should consult the Nutrition & Allergy Guide on their website for detailed information.
Are there any nearby restaurants where I can find alternatives to Swiss Chalet's menu?
Yes, nearby food options include Harvey's for fast food and burgers, Subway for sandwiches, and KFC for fried chicken, all within close proximity to Swiss Chalet Grimsby.
What nearby attractions can I visit around Swiss Chalet Grimsby before or after dining?
You can visit The Casablanca Hotel, Casablanca Winery Inn, or relax at Sapphire Spa, all located near Swiss Chalet Grimsby for a pleasant outing.
Are there any wellness or recreational facilities near Swiss Chalet Grimsby?
Yes, nearby wellness and recreation options include Grimsby Yoga and Wellness Studio, Play Pilates Social Club, and British Swim School at The Casablanca Hotel.
How can the nearby transit or service locations help me access Swiss Chalet in Grimsby?
Nearby public services like Niagara West Tourism can assist with travel and directions, and Tesla Supercharger Stations nearby offer convenient EV charging when visiting Swiss Chalet.