Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grimsby Subway® Restaurant at 4 Livingston Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
While many customers praised the friendly and efficient service from specific employees like Aashi and Charan, there were numerous complaints about rude staff and poor customer service experiences.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, with some customers noting it was well-maintained, while others reported dirty conditions and unsanitary practices.
Toppings Issues
A recurring theme was dissatisfaction with the portion sizes of toppings, with many customers feeling that they were being stingy or denied extra toppings they requested.
Staffing Problems
Multiple reviews mentioned a lack of staff during busy times, leading to long wait times and disorganization, which negatively impacted the customer experience.
Food Quality
While some customers enjoyed the freshness and quality of the ingredients, others reported issues with food safety and freshness, including complaints about old or spoiled items.
AL
Amanda Labatt
2 days ago
5.0
I normally don’t do this but…
Absolutely unacceptable experience at Subway (Livingston Ave- Grimsby).
I placed an online order with Subway that was processed but never received by the location, yet the money was still taken out of my account. Instead of fixing their mistake, I was told I had to wait 24 hours for a refund.
Customer service was beyond terrible. They refused to remake my sub, wouldn’t offer a credit, and basically shrugged and said there was “nothing they could do” except make me wait. No apology, no accountability, and no effort whatsoever to fix the issue or make it right.
Not to mention the owner stated “this happens regularly and that they can’t do anything about it”.
So they’ve known about this issue and really don’t care.
Mistakes happen but how a business handles them matters. Subway completely failed. I left frustrated, and out of pocket while they acted like it wasn’t their problem.
I will never eat here again and strongly suggest others think twice before ordering online.
VD
Vanessa demedeiros
Dec 13, 2025
5.0
Amazing service , quality ingredients and clean restaurant!
JN
Josh Nunziato
Dec 10, 2025
5.0
Great service
GC
Greg Chapman
Nov 13, 2025
5.0
Excellent service and consistently fresh ingredients. The staff are polite and efficient, and the restaurant is spotless every time I visit. Highly recommend this Grimsby Subway location.
SS
SGP
Nov 12, 2025
5.0
This Subway consistently impresses me with its cleanliness, friendly atmosphere, and perfectly made sandwiches. The staff take real pride in their work, they greet every customer with a smile and make sure every order is done right. It’s easily one of the best Subways I’ve visited.
Where is the Subway restaurant in Grimsby located?
The Subway restaurant is located at 4 Livingston Ave., Unit 2, Grimsby, ON, L3M 1K4, Canada.
What are the operating hours of the Subway at 4 Livingston Ave.?
The restaurant is open Monday to Friday from 8:00 AM to 10:00 PM or 11:00 PM depending on the day, and from 9:00 AM to 10:00 PM on weekends.
Does this Subway restaurant offer pickup and delivery services?
Yes, they offer in-store pickup and curbside pickup services.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Can I order Subway online or via an app for this location?
Yes, you can order quickly and easily through their app or online at their menu URL.
What payment options does the Subway at 4 Livingston Ave. accept?
They accept American Express, Discover, MasterCard, and Visa.
Does the Subway in Grimsby offer catering services?
Yes, catering services are available to accommodate your needs.
Is there dine-in service available at this Subway location?
Yes, dine-in is available along with takeout options.
What are some nearby places of interest around the Subway at 4 Livingston Ave.?
Nearby you can find other Subway locations, Revel Realty, Noni's Pizzeria, Tim Hortons, and Objects To Desire art gallery and gift shop, which offer additional dining and shopping options.
How can nearby places like Tim Hortons or Noni's Pizzeria complement a visit to Subway at 4 Livingston Ave.?
Customers can enjoy a variety of dining options by visiting nearby eateries like Tim Hortons for coffee or Noni's Pizzeria for pizza before or after their Subway meal.