Subway

3.6
181 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Grimsby Subway® Restaurant at 4 Livingston Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4 Livingston Ave., Grimsby, ON
L3M 1K4, Canada

Hours

Reviews

3.6
181 reviews
5 stars
96
4 stars
19
3 stars
12
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and efficient service from specific employees like Aashi and Charan, there were numerous complaints about rude staff and poor customer service experiences.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, with some customers noting it was well-maintained, while others reported dirty conditions and unsanitary practices.

Toppings Issues

A recurring theme was dissatisfaction with the portion sizes of toppings, with many customers feeling that they were being stingy or denied extra toppings they requested.

Staffing Problems

Multiple reviews mentioned a lack of staff during busy times, leading to long wait times and disorganization, which negatively impacted the customer experience.

Food Quality

While some customers enjoyed the freshness and quality of the ingredients, others reported issues with food safety and freshness, including complaints about old or spoiled items.
  • AL
    Amanda Labatt
    2 days ago
    5.0
    I normally don’t do this but… Absolutely unacceptable experience at Subway (Livingston Ave- Grimsby). I placed an online order with Subway that was processed but never received by the location, yet the money was still taken out of my account. Instead of fixing their mistake, I was told I had to wait 24 hours for a refund. Customer service was beyond terrible. They refused to remake my sub, wouldn’t offer a credit, and basically shrugged and said there was “nothing they could do” except make me wait. No apology, no accountability, and no effort whatsoever to fix the issue or make it right. Not to mention the owner stated “this happens regularly and that they can’t do anything about it”. So they’ve known about this issue and really don’t care. Mistakes happen but how a business handles them matters. Subway completely failed. I left frustrated, and out of pocket while they acted like it wasn’t their problem. I will never eat here again and strongly suggest others think twice before ordering online.
  • VD
    Vanessa demedeiros
    Dec 13, 2025
    5.0
    Amazing service , quality ingredients and clean restaurant!
  • JN
    Josh Nunziato
    Dec 10, 2025
    5.0
    Great service
  • GC
    Greg Chapman
    Nov 13, 2025
    5.0
    Excellent service and consistently fresh ingredients. The staff are polite and efficient, and the restaurant is spotless every time I visit. Highly recommend this Grimsby Subway location.
  • SS
    SGP
    Nov 12, 2025
    5.0
    This Subway consistently impresses me with its cleanliness, friendly atmosphere, and perfectly made sandwiches. The staff take real pride in their work, they greet every customer with a smile and make sure every order is done right. It’s easily one of the best Subways I’ve visited.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Grimsby located?

The Subway restaurant is located at 4 Livingston Ave., Unit 2, Grimsby, ON, L3M 1K4, Canada.

What are the operating hours of the Subway at 4 Livingston Ave.?

The restaurant is open Monday to Friday from 8:00 AM to 10:00 PM or 11:00 PM depending on the day, and from 9:00 AM to 10:00 PM on weekends.