Brand Certified
Swiss Chalet
4.1(294 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
1215 Muskoka Road South, Gravenhurst, ON
P1P 1K9, Canada
Certified by Swiss Chalet • Mar 01, 2026
(705) 687-0053
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/gravenhurst/1215-muskoka-road-south
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Gravenhurst, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.1
294 reviews
5 stars
191
4 stars
31
3 stars
18
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the staff, particularly Doug, for their friendliness, attentiveness, and willingness to accommodate requests.
Food Quality
While several reviews highlighted excellent food quality, there were also complaints about dry chicken and cold meals.
Order Accuracy
Multiple customers reported issues with incorrect orders and long wait times, particularly during busy periods.
Cleanliness
The restaurant received positive remarks for cleanliness and a welcoming atmosphere.
Customer Experience
Overall, customers appreciated the personal touch and customer service, although some expressed frustration with service inconsistencies.
- NSNancy Simmons5 days ago4.0Thankyou for a lovely meal.
- RORobin Osborne5 days ago5.0Tribat was very hospitable and the staff went out of their way to provide us with all extra requests.
- MRMarc RFeb 19, 20265.0Marie was friendly and helpful.
- RDRichard DanielsonFeb 17, 20265.0Kathy was very plesant and we enjoyed the dinner.
- IGIan GrahamFeb 6, 20264.0Mistake with order and Tripat immediately Corrected. All with apologies and a smile. Thxs Tripat
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1215 Muskoka Road South, Gravenhurst offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 1215 Muskoka Road South, Gravenhurst?
Swiss Chalet is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet Gravenhurst offer delivery and how can I order?
Yes, delivery is available. You can order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app, which also offers $5 off your first order of $40 or more.
Can I place a takeout order at Swiss Chalet Gravenhurst?
Yes, takeout is available. You can place your order online, via the mobile app, or by calling the restaurant directly.
Are there any current specials or deals at Swiss Chalet Gravenhurst?
Yes, Swiss Chalet offers various specials including limited-time promotions, ongoing offers, and family meal deals. Visit their Specials & Deals page for details.
Is there a Braille menu available at Swiss Chalet Gravenhurst?
Yes, every Swiss Chalet location with a dining room provides a Braille menu for guests.
Does Swiss Chalet at 1215 Muskoka Road South accommodate families and children?
Yes, Swiss Chalet welcomes families and children and offers a children's menu as well as vegetarian options.
What payment methods are accepted at Swiss Chalet Gravenhurst?
Swiss Chalet accepts debit cards, credit cards, and mobile NFC payments.
What nearby restaurants can I visit before or after dining at Swiss Chalet?
Nearby you can find Harvey's, Mr.Sub, Starbucks, and Pizzaville. These options provide a variety of food choices for any time of day around your visit to Swiss Chalet.
Are there convenient nearby services around Swiss Chalet Gravenhurst?
Yes, nearby services include Petro-Canada gas station and convenience store, Gravenhurst Home Hardware for home improvement needs, and CIBC ATM for banking.
Can visitors to Swiss Chalet also find nearby accommodation or recreational facilities?
Yes, Howard Johnson by Wyndham Gravenhurst hotel is nearby, as well as gyms like Muskoka Martial Arts and Muskoka Strength for fitness enthusiasts.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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