Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Gravenhurst, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
277 reviews
5 stars
177
4 stars
28
3 stars
18
2 stars
15
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff, particularly Supervisor Doug, who was noted for his attentiveness and friendliness.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with cold or poorly prepared food.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining atmosphere.
Order Issues
Several customers experienced problems with their orders, including incorrect items and long wait times, leading to frustration.
- DDDonna5 days ago1.0Waited for my grilled chicken wrap for 25 minutes. The wrap was hard and dry like cardboard. Chicken was cold. Service was poor and slow. Not enough staffing to keep up with demand.
- RBRick Broom6 days ago1.0I was very disappointed with my meal January 6 2016. While traveling for work. I called in a pick up order. I got to my hotel room expecting to have a decent birthday dinner. What I received was a very dry quarter chicken, they didn't even provide the dipping sauce.
- JWJenn WhiteDec 24, 20252.0This location does not honor the specials and coupons, I was literally told to go to a bigger location. Order any running specials and get charged full regular price. Will skip this location from now on.
- JDJill Duggan-JamesDec 21, 20255.0Excellent service from the staff at the Gravenhurst location. It’s a yearly tradition at work to bring in the festive meals for staff to enjoy together. The Festive meals were delicious.
- RGRaul G-MDec 20, 20255.0Excellent experience at the Swiss Chalet located at 1215 Muskoka Road South in Gravenhurst, good food and very clean, impressed to see the owner helping the staff taking orders, will go back again for sure.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1215 Muskoka Road South, Gravenhurst offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 1215 Muskoka Road South, Gravenhurst?
Swiss Chalet is open daily from 11:00 AM to 9:00 PM.
Does Swiss Chalet Gravenhurst offer delivery and how can I order?
Yes, delivery is available. You can order online at https://order.swisschalet.com/ or through the Swiss Chalet mobile app, which also offers $5 off your first order of $40 or more.
Can I place a takeout order at Swiss Chalet Gravenhurst?
Yes, takeout is available. You can place your order online, via the mobile app, or by calling the restaurant directly.
Are there any current specials or deals at Swiss Chalet Gravenhurst?
Yes, Swiss Chalet offers various specials including limited-time promotions, ongoing offers, and family meal deals. Visit their Specials & Deals page for details.
Is there a Braille menu available at Swiss Chalet Gravenhurst?
Yes, every Swiss Chalet location with a dining room provides a Braille menu for guests.
Does Swiss Chalet at 1215 Muskoka Road South accommodate families and children?
Yes, Swiss Chalet welcomes families and children and offers a children's menu as well as vegetarian options.
What payment methods are accepted at Swiss Chalet Gravenhurst?
Swiss Chalet accepts debit cards, credit cards, and mobile NFC payments.
What nearby restaurants can I visit before or after dining at Swiss Chalet?
Nearby you can find Harvey's, Mr.Sub, Starbucks, and Pizzaville. These options provide a variety of food choices for any time of day around your visit to Swiss Chalet.
Are there convenient nearby services around Swiss Chalet Gravenhurst?
Yes, nearby services include Petro-Canada gas station and convenience store, Gravenhurst Home Hardware for home improvement needs, and CIBC ATM for banking.
Can visitors to Swiss Chalet also find nearby accommodation or recreational facilities?
Yes, Howard Johnson by Wyndham Gravenhurst hotel is nearby, as well as gyms like Muskoka Martial Arts and Muskoka Strength for fitness enthusiasts.