Mixed reviews on service quality; some praised friendly staff while others reported rude and disorganized service.
Food Consistency
Inconsistent food quality reported, with some customers experiencing undercooked items and incorrect orders.
Cleanliness
Generally noted as clean, but some reviews mentioned dirty dining areas and overflowing garbage.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling it was too high for the value received.
Customer Experience
Positive experiences highlighted by some customers, particularly regarding staff interactions and overall atmosphere.
JE
Jaimee Ember
6 days ago
2.0
Theyve trained their workers to upsize your drink $. Jr chicken meal ya tell them a small drink they confirm go to window charge for a medium. They do it on purpose for the last yr so ive spent money that eventually adds up over time. IF i wanted to i would HAVE.... sneaky and slimy
SD
sydney dash
Jan 1, 2026
5.0
Me and two others went to McDonald’s to get McFlurry’s. We ordered the salty caramel ones and they were way too salty so we asked if we could replace them and they did it with no hesitation pure sweethearts. and we also missed out on a deal to get a free fry so we asked if we could still have it and they did it Again with no hesitation best service ever would’ve 1000% recommend
MJ
Meisha Jackson
Dec 19, 2025
5.0
Literally the nicest staff I usually eat at Huntsville and Bracebridge McDonald’s and their staff is nothing compared to the gravenhurst staff
KK
Katielynn Kay
Dec 13, 2025
1.0
I kid u not everytime I go here I have an issue. Today was last straw. Got a bacon and egg McMuffin, grilled cheese happy meal and strawberry banana smoothie. Tell me why my egg was old muffin was burnt, grilled cheese was literally so old it wouldn’t stick together and my smoothie tasted like someone put cleaner in it. I’ve tried to call and getting user busy. Starting to feel really sick dizzy.
Horrible location!!!!
Just got ahold of the manager, she was great with handling the situation so thank you to her.
AG
andy grewal
Dec 10, 2025
5.0
staff is very active and is very polite In always love stop here after 300kms of drive