Brand Certified
McDonald's
3.4(2350 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1105 Bethune Drive, Gravenhurst, ON
P1P 1K9, Canada
Certified by McDonald's • Mar 01, 2026
(705) 687-7753
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,350 reviews
5 stars
708
4 stars
597
3 stars
448
2 stars
187
1 star
410
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and misunderstandings at the drive-thru.
Staff Performance
While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor customer service.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean facilities while others reported dirty conditions.
Food Quality
Several customers expressed dissatisfaction with food quality, including undercooked items and incorrect preparation.
Service Speed
Customers experienced long wait times in the drive-thru and at the counter, with some noting efficient service during less busy times.
- ABalex badovFeb 25, 20265.0This was as good as any other McDonald's!!!..... wait.... isn't that the point.....whoa........
- BRBecky RahnFeb 17, 20265.0Did an online order for pick up "when I got close". I had never used this feature before with the app and it worked great! Order was accurate and as expected.
- CBChris BrownFeb 17, 20261.0Come here to get coffee and something to eat the cashier says there's only muffins nobody to operate kitchen but there was 4 of them so they are refusing to cook
- EBEmaleigh BrowneFeb 14, 20261.0Went thru the drivethru like 2 minutes ago. The guy taking our order made us repeat it at least 3 times, for it to then still be completely messed up. They messed up our son’s burger, entered a meal completely wrong, forgot straws and dips in our bag. Terrible service. 0 stars
- DWDJ Weatherbee-BrownJan 31, 20261.0These guys are notorious for getting your order wrong. They never understand you at the drive through, and even after repeating yourself several times they still get it wrong. They were missing my food from my order again last night (happens 2/3 times I order at this location), and I just ordered a coffee that was made completely wrong. The order sticker detailing how to make the coffee is literally on the side. I get these are fast food workers, but for the love of god have some pride in your work and some respect for other people’s money.
Brand Certified Facts from McDonald's
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Certified March 01, 2026Yext Knowledge Graph
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