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McDonald's

3.3
(1832 reviews)

Business Details

2170 Montreal Road, GLOUCESTER, ON
K1J 1G4, Canada
(613) 741-8578
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2170 Montreal Road, GLOUCESTER, ON
K1J 1G4, Canada

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.3
1,832 reviews
5 stars
574
4 stars
379
3 stars
329
2 stars
161
1 star
389
  • ZP
    Zoé Pelletier
    1 day ago
    1.0
    The service was so bad yes it was at 3am but all the workers were rude and disrespectful Do not come here, I was so nice with this review I wanted to use so many more swear words 💕
  • MB
    Max Brunet
    3 days ago
    3.0
    The new layout is soulless. The only time you interact with someone now is when they give you your order
  • MA
    Mohamed Ahmed
    4 days ago
    1.0
    Took 20 minutes for a single hashbrown and latte. Multiple employees ignored me when I tried to get their attention.
  • KK
    Kevin
    Mar 19, 2026
    1.0
    This was an extremely upsetting and unacceptable experience. I came in for lunch with my 7-year-old daughter, and when she accidentally dropped her McFlurry, she was already visibly upset. Instead of showing even a basic level of patience or kindness, the man who identified himself as the owner approached us in a harsh and confrontational way. He handed my child paper towels and cleaning spray and told her she needed to clean it up herself. The tone and approach were completely inappropriate for speaking to a child, especially one who was already distressed. It felt more like intimidation than customer service. He then went on to boast about owning multiple businesses and claimed he had dealt with situations like this before, which only made the interaction more uncomfortable and dismissive. To make matters worse, he told us we were “too messy” and that we were not welcome to return. Accidents happen — especially with children. What matters is how they’re handled, and this was handled with zero empathy, professionalism, or basic decency. I would strongly caution other families about coming here.
  • EE
    Emily
    Mar 6, 2026
    1.0
    The owner was on the floor while I was there and spent a solid five minutes berating an employee within earshot of customers and co-workers. Not only was the interaction itself deeply unprofessional, but it was also a conversation that should have happened in private. I asked to speak with him afterwards and expressed that I thought it was dehumanizing and inappropriate to speak to an employee like that in the first place and especially to do so on the floor. He said I was entitled to my opinion but knew what he was doing and was a "very successful business owner" and that I was welcome to take my business elsewhere. I'll be doing that anyway but thought it should be said that going to this McDonald's supports an owner who thinks it's alright to demean other human beings just because he's the boss.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 2170 Montreal Road, Ottawa?

McDonald's is open 24 hours a day, 7 days a week.

When can I use the drive-through at this McDonald's location?

The drive-through is open 24/7, all week long.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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