Taco Bell

2.7
551 reviews
Two Taco Bell Crunchwrap Supremes

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantVegetarian Restaurant
Taco Bell at 4027 Innes Road , Gloucester, ON K1C 1T1 serves up fan-favourite menu items like the Crunchwrap Supreme®, Cheesy Gordita Crunch®, Doritos® Locos Tacos or our famous Fries Supreme®. Whether you're in the mood for tacos, burritos, quesadillas, nachos, or value-packed combo meals, we've got something for everyone. Enjoy the convenience of fast-food delivery and mobile ordering with the Taco Bell Canada app. Order ahead for pickup or get your favourites delivered straight to your door. Plus, unlock exclusive digital deals and limited-time offers only available in the app!

Location

Taco Bell
4027 Innes Road, Gloucester, ON
K1C 1T1, Canada

Hours

Reviews

2.7
551 reviews
5 stars
121
4 stars
93
3 stars
64
2 stars
45
1 star
228

What are people saying?

AI-generated from recent customer reviews

Food Safety

Multiple customers reported concerns about food safety, including unsanitary conditions and food preparation practices.

Service Speed

Customers consistently complained about extremely slow service, with long wait times for orders and poor management of the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

The dining area and restrooms were frequently described as dirty and poorly maintained.

Staff Attitude

Many customers noted rude or unhelpful staff, contributing to a negative overall experience.
  • SL
    Stephanie Lacoste
    Nov 7, 2025
    1.0
    The new(?) Owners have lost control of the place... orders piling up, chaos amongst the cooks, piles of take out orders on the counter and having difficulty identifying who they go to... it is like a mad house in there. I waited 30 minutes for my order after others had come and gone and I had to complain to get it cooked. All other customers were experiencing the same thing... some with anger and frustration, and some with a chuckle and amusement at the circus this store is. Terrible terrible terrible.
  • KC
    Kelsea Coughlin
    Nov 7, 2025
    1.0
    Do not order here, especially not online. They’ll claim you didn’t place an order even if you have the order number and card transactions to prove it. Awful service. And there was no willingness on their end to resolve the issue, just “too bad pay again” (not to mention I waited 40 minutes before this)
  • AC
    Andrei C
    Oct 31, 2025
    1.0
    Food safety rules not followed. An employee who worked the cash register wore gloves, then went ahead and helped prepare my food wearing the same gloves. Simply disgusting.... The same employee disappeared in the back of the store for a while, wearing those very gloves. Who knows what else he touched while he was doing other chores. The worst part was that he did not think he did anything wrong when I asked him about it and asked to have my food prepared by another employee. Other than that - very slow service. The place has no sauce stocked. This Taco Bell is a sad shadow of a proper Taco Bell anywhere in the US. Prices are outrageous what what you get, too. You'd be better off going to a locally owned small restaurant.
  • PH
    Penny Hunt
    Oct 31, 2025
    1.0
    ABSOLUTELY TERRIBLE!! The servers are rude, it takes you like 5 times to repeat yourself just to get your order wrong. I actually have no idea how this place is still running because there is nothing good to say about this place. Not only do they not know how to do their job but the place is disgusting and the bathrooms look like they haven’t been cleaned in months! Don’t go here is you want FAST food and food that is actually warm when you get served it!!!
  • ML
    MacKenzie LC
    Oct 31, 2025
    1.0
    If you want FAST food don’t go here!! The service and staff move at the pace of a sloth who had a baby with an turtle and you have to repeat yourself ten times only to have your order wrong. The staff NEEDS to change because me and my friend waited 25 minutes just for two combos with absolutely no one in line. You can make food faster at home🤪 I’m normally a patient person but when I go to order fast food I expect it to take less than 25 minutes especially when there’s no one in line! Also to top it all off the chicken inside the wrap was cold and I found a hair in my fries😡

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell on 4027 Innes Road?

The drive-thru is open every day from 10:00 AM to 1:00 AM.

Where is Taco Bell located in Gloucester, ON?

Taco Bell is located at 4027 Innes Road, Gloucester, ON K1C 1T1, Canada.