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Subway

4.2
(450 reviews)

Business Details

1750 Innes Rd, Gloucester, ON
K1B 3K5, Canada
(613) 745-7789
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gloucester Subway® Restaurant at 1750 Innes Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1750 Innes Rd, Gloucester, ON
K1B 3K5, Canada

Hours

Reviews

4.2
450 reviews
5 stars
322
4 stars
34
3 stars
14
2 stars
12
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were inconsistent, with some praising friendly and efficient staff like Sanmeet Singh and Gurveen, while others reported rude and unprofessional behavior from employees.

Food Freshness

Many customers noted that the ingredients were fresh and sandwiches were well-made, although there were complaints about stale bread and poorly prepared sandwiches.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers appreciating the clean environment, while others reported unsanitary conditions, particularly in the washroom.

Operational Issues

Several customers expressed frustration over the store's advertised 24-hour service, citing instances where dine-in was unexpectedly closed or service was delayed.
  • AA
    Adel Albadri
    1 day ago
    1.0
    He didn’t fill up the spoon for the tuna he went more extra charge for i
  • CH
    caloy harushamagara
    4 days ago
    5.0
    Really appreciated with the Best service from Sanmeet and Arshdeep Kaur Best Subway in the Canada will come back soon.
  • SS
    Siddiq Siddiq
    Jan 28, 2026
    1.0
    Drove 20 minutes at 2 a.m. to this Subway because it’s advertised as open 24 hours. The store was open and people were inside eating. I went to order and the employee rudely said he was “closed for 30 minutes” and told me to come back. No explanation, no reason — just standing there refusing to take orders. Completely unprofessional and a waste of time and gas. If you’re not open, don’t advertise 24 hours.
  • II
    izzy izzy
    Jan 23, 2026
    1.0
    I was there with two friends around 1 AM. An employee told us the dine-in area was closing so he could clean and instructed us to leave and return in an hour. This was already questionable, as this location is advertised as 24/7 with dine-in available, and we have dined in late at night here many times before. Despite this, we complied and left. When we returned around 2 AM, the same employee then stated that dine-in was still not allowed. When asked for an explanation, he claimed that the manager had “changed the policy,” but he could not provide any proof, nor would he contact the manager to confirm this. No signage or official notice was shown. It was clear that this rule was being made up on the spot. We were not being disruptive. We were paying customers, and I was fully prepared to purchase food and dine in. Despite this, the employee repeatedly stated, “Dine-in is closed, I cannot allow it,” and refused service under the store’s advertised dine-in policy. The way we were spoken to and dismissed was rude, unprofessional, and unacceptable. If there are legitimate changes to store policy, they must be clearly communicated and consistently enforced—not falsely claimed without verification. This incident occurred on January 23rd between approximately 1–3 AM. Management should be able to identify the employee working during that shift. This was an extremely disappointing experience, especially for a location that explicitly advertises 24/7 operation with dine-in AVAILABLE.
  • OG
    Omar Guid
    Jan 23, 2026
    1.0
    I went to this location around 1 AM with two friends. There was an employee working — an Indian man wearing a turban with a light beard — who told us he was closing the dine-in area to clean. That was strange because I’m a regular customer here between 1–3 AM and dine-in has never been closed like that before. He told us to leave and come back in an hour, so we did. When we returned around 2 AM, he suddenly said we still weren’t allowed to dine in. I asked why, and he claimed the “manager changed the policy.” That was clearly false. When I asked him to show proof or call the manager to confirm, he couldn’t provide anything. I even told him he could call the police if he believed he was enforcing a real policy — he didn’t, because he knew he was lying. This Subway is advertised as 24/7 with 24/7 dine-in. Making up fake rules and kicking out paying customers for no valid reason is unacceptable. The way we were treated was disrespectful and unprofessional. This happened on January 23rd between roughly 1–3 AM. I didn’t catch the employee’s name, but management should be able to identify who was working that shift. I will be escalating this issue. Very disappointed with this experience.

Frequently Asked Questions About Subway

Where is the Subway located?

The Subway is located at 1750 Innes Rd, Unit 30, Innes Road Centre, Gloucester, ON K1B 3K5, Canada.

What are the available pickup and delivery options at this Subway?

This Subway offers in-store pickup and curbside pickup services.

Brand Certified Facts from Subway

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