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McDonald's

3.3
(1819 reviews)

Business Details

2170 Montreal Road, GLOUCESTER, ON
K1J 1G4, Canada
(613) 741-8578
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2170 Montreal Road, GLOUCESTER, ON
K1J 1G4, Canada

Hours

Reviews

3.3
1,819 reviews
5 stars
571
4 stars
379
3 stars
325
2 stars
161
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, especially during drive-thru and late-night hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Mixed reviews on staff friendliness; some praised the service while others reported rude interactions.

Cleanliness

Inconsistent cleanliness reported, with some customers noting a clean environment while others found it filthy.

Food Quality

Food quality received mixed feedback, with some enjoying it while others reported issues like stale items or incorrect preparation.
  • CM
    claude major
    5 days ago
    4.0
    Temporarily closed due to renovations Drive thru service open only
  • JC
    Joshua Chapman
    Jan 23, 2026
    1.0
    The food was alright but u can’t call this fast food, it took 30 min to get my food. I am outraged.
  • SP
    Sarah Pichette
    Jan 22, 2026
    3.0
    I am often times disappointed with my drive-through experience at this location. The latest was this hot chocolate that wasn't even 2/3 full. Another time I sat at the drive-through window 10 whole minutes waiting for a large sprite.
  • NB
    Nathan Baldwin
    Jan 21, 2026
    2.0
    What can I say.... It's McDonnies. Only went in for a coffee. It was actually really good for a fastfood brew. Clearly they had renos done.
  • KK
    K
    Jan 5, 2026
    4.0
    the food is decent quality for a McDonald's. I can't complain on that aspect. it's an average McDonald's. when you think of mcdonalds quality of food, it would be this location. not super great, but not sad. its edible enough where I can sit down and enjoy it for lunch. the service is actually pretty good. I have food allergies, so I cant have certain things in/on my order. whenever I check, nothing is ever messed up and I never have to get it exchanged. the service is also very quick, im never waiting long which is good when i don't have lots of time to waste. really living up to the name of fast food. cleanliness of the establishment could use some work, 3 stars on that aspect. however, most places could have some improvement done with that aspect. i dont expect much from a mcdonalds. overall, this is one of the good locations and i'd recommend it to anyone who wants quick and efficient service, and maybe takeout instead of dine - in.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 2170 Montreal Road, Ottawa?

McDonald's is open 24 hours a day, 7 days a week.

When can I use the drive-through at this McDonald's location?

The drive-through is open 24/7, all week long.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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