Brand Certified
McDonald's
3.3(1819 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2170 Montreal Road, GLOUCESTER, ON
K1J 1G4, Canada
Certified by McDonald's • Feb 22, 2026
(613) 741-8578
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,819 reviews
5 stars
571
4 stars
379
3 stars
325
2 stars
161
1 star
383
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, especially during drive-thru and late-night hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Mixed reviews on staff friendliness; some praised the service while others reported rude interactions.
Cleanliness
Inconsistent cleanliness reported, with some customers noting a clean environment while others found it filthy.
Food Quality
Food quality received mixed feedback, with some enjoying it while others reported issues like stale items or incorrect preparation.
- CMclaude major5 days ago4.0Temporarily closed due to renovations Drive thru service open only
- JCJoshua ChapmanJan 23, 20261.0The food was alright but u can’t call this fast food, it took 30 min to get my food. I am outraged.
- SPSarah PichetteJan 22, 20263.0I am often times disappointed with my drive-through experience at this location. The latest was this hot chocolate that wasn't even 2/3 full. Another time I sat at the drive-through window 10 whole minutes waiting for a large sprite.
- NBNathan BaldwinJan 21, 20262.0What can I say.... It's McDonnies. Only went in for a coffee. It was actually really good for a fastfood brew. Clearly they had renos done.
- KKKJan 5, 20264.0the food is decent quality for a McDonald's. I can't complain on that aspect. it's an average McDonald's. when you think of mcdonalds quality of food, it would be this location. not super great, but not sad. its edible enough where I can sit down and enjoy it for lunch. the service is actually pretty good. I have food allergies, so I cant have certain things in/on my order. whenever I check, nothing is ever messed up and I never have to get it exchanged. the service is also very quick, im never waiting long which is good when i don't have lots of time to waste. really living up to the name of fast food. cleanliness of the establishment could use some work, 3 stars on that aspect. however, most places could have some improvement done with that aspect. i dont expect much from a mcdonalds. overall, this is one of the good locations and i'd recommend it to anyone who wants quick and efficient service, and maybe takeout instead of dine - in.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 2170 Montreal Road, Ottawa?
McDonald's is open 24 hours a day, 7 days a week.
When can I use the drive-through at this McDonald's location?
The drive-through is open 24/7, all week long.
During what hours is delivery available from this McDonald's?
Delivery service is available 24 hours a day, every day of the week.
Does this McDonald's offer in-store pickup as well as delivery?
Yes, McDonald's offers both in-store pickup and delivery services.
What meal options are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What are the accepted payment methods at this McDonald's?
They accept American Express, cash, Discover, MasterCard, and Visa.
Is the attire at this McDonald's location casual?
Yes, the attire is casual at this location.
Are there nearby restaurants I could visit before or after eating at McDonald's?
You can visit Nom Nom Kitchen, a Vietnamese and Asian restaurant nearby, as well as Dairy Queen for ice cream or Tim Hortons for coffee and cafe options.
Which nearby medical facilities are close to this McDonald's for any urgent care needs?
Nearby medical facilities include Dr. Sara Syed Dentistry, Adams Orthodontics, docbraces Ottawa, and 360 Optometry hospital.
Are there nearby places to withdraw cash or handle banking needs near McDonald's?
Yes, there is an RBC Royal Bank ATM as well as RBC Royal Bank and Scotiabank nearby for your banking needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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