McDonald's

3.3
1811 reviews
Drive Thru McDelivery
Get DirectionsCallWebsite

Business Details

2170 Montreal Road, Gloucester, ON
K1J 1G4, Canada
(613) 741-8578
https://www.mcdonalds.com/ca
GoogleFacebook

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
2170 Montreal Road, Gloucester, ON
K1J 1G4, Canada

Hours

Reviews

3.3
1,811 reviews
5 stars
568
4 stars
378
3 stars
322
2 stars
160
1 star
383

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and poor handling of orders.

Speed of Service

Many customers noted slow service, particularly during drive-thru hours, with long wait times reported frequently.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

While some customers found the location clean, others reported issues with cleanliness and unsanitary conditions.

Food Quality

Feedback on food quality is varied, with some enjoying their meals while others reported issues like stale items or incorrect preparation.
  • AA
    Akirea
    1 day ago
    1.0
    This place sucks, I couldn't use any of the deals on the app b2cuase they are not a participating location.
  • KK
    K
    Jan 5, 2026
    4.0
    the food is decent quality for a McDonald's. I can't complain on that aspect. it's an average McDonald's. when you think of mcdonalds quality of food, it would be this location. not super great, but not sad. its edible enough where I can sit down and enjoy it for lunch. the service is actually pretty good. I have food allergies, so I cant have certain things in/on my order. whenever I check, nothing is ever messed up and I never have to get it exchanged. the service is also very quick, im never waiting long which is good when i don't have lots of time to waste. really living up to the name of fast food. cleanliness of the establishment could use some work, 3 stars on that aspect. however, most places could have some improvement done with that aspect. i dont expect much from a mcdonalds. overall, this is one of the good locations and i'd recommend it to anyone who wants quick and efficient service, and maybe takeout instead of dine - in.
  • S7
    SAM 77
    Dec 31, 2025
    5.0
    Good food
  • CW
    Cameron Warriner
    Dec 28, 2025
    3.0
    Drive thru was a bit slow, but the staff are really nice
  • MB
    Matt B.
    Nov 24, 2025
    1.0
    Went there at 3:30am last night just to be told that they are closed for the next 50 minutes. What's the point of being open 24 hours if people can't order in the middle of the night. What happens if they get a doordash or uber eats order. Do they just ignore it? Today I decided to go earlier to order a coffee. 1 coffee and was told they didn't have any ready. The night staff at this restaurant is crap. That's 2 days in a row I get refused service. Never going back there again. Tim Horton's will have my business from now on. Horrible night staff.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 2170 Montreal Road, Ottawa?

McDonald's is open 24 hours a day, 7 days a week.

When can I use the drive-through at this McDonald's location?

The drive-through is open 24/7, all week long.