Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,273 reviews
5 stars
473
4 stars
278
3 stars
174
2 stars
105
1 star
243
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Food Quality
Customers frequently mentioned inconsistent food quality, with complaints about cold or poorly prepared items.
Management Issues
Feedback indicated significant concerns regarding management, including unprofessional behavior and lack of effective oversight.
- ODOnuj Datta5 days ago1.0I ordered food in the drive-through waiting long time to take the order and the serving the food is very cold and the customer service wasn’t that. Great you are so rude to me.
- CWCleopratria “Symphony” WilsonJan 3, 20261.0I visited recently to pick up dinner for my family and was completely unimpressed. The food was okay, but one of the managers whose name was was Tika was completely unprofessional and was frankly extremely rude. She had poor control over staff and the resuturant was a mess and nothing seemed organized or under control. I ended up waiting a lot longer for my food than I should have. They should hire better managers to manage the floor, especially in a rush because the wait times are completely atrocious and the service is utterly horrible.
- BVBezel VaultJan 1, 20261.0A manager by the name of Tika (head manager I think), was incredibly rude to not only the customers in line, but straight up yelling at her own workers. I find this very concerning given most of the workers are high school kids whle shes a grown woman. She was saying very rude things and blaming her workers for things they didn't have anything to do like kids dropping ice cream and fries on the tables. She is a relatively short South Asian lady (incase managers black out her name). Overall the managerial staff at this Mcdonalds is not acceptable especialy when it comes to treating staff right.
- JPJeanne PembaDec 20, 20251.0I came to this McDonalds craving a McFlurry I gave them a five dollar bill that was slightly ripped and the employee that was serving me at the counter was really rude to me and said “oh shit! That’s crazy let me ask my manager” the manager said “no we can’t accept this” and for the most part, that was okay until that same employee from the counter went to tell the other employees about this situation in a mocking way. They laughed at me, stared, humiliated me and made rude comments to my face such as “how stupid can she be?” Never going to this McDonald’s again…
- XXXDec 18, 20251.0Really starting to get sick of ordering one thing and getting not what I ordered with these multi billion dollar companies. If you want your ordered messed up, I guess go here.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 4782 Bank Street, Ottawa?
McDonald's at 4782 Bank Street is open 24 hours every day, Monday through Sunday.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery service 24/7 every day of the week.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 4782 Bank Street has a drive-through open 24/7.
What types of meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What are the payment options available at this McDonald's?
You can pay with American Express, Cash, Discover, MasterCard, or Visa at this McDonald's.
Does this McDonald's location provide options for in-store pickup?
Yes, in-store pickup is available alongside delivery services.
Is this McDonald's family friendly?
Yes, it welcomes families and children and has a children's menu.
Are there any coffee shops near McDonald's at 4782 Bank Street?
Yes, nearby coffee shops include Tim Hortons and Starbucks Canada, perfect spots to visit before or after your meal.
What nearby amenities can help customers visiting this McDonald's?
Nearby amenities include Canadian Tire Gas+ for refueling, Scotiabank and RBC Royal Bank for banking needs, and Findlay Creek Pharmacy for health essentials.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Creek Shawarma & Bakery for Middle Eastern cuisine, Jonny Canuck's Bar & Grill for bar and grill meals, and Subway for sandwiches.