KFC

2.8
728 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
4027 Innes Road, Gloucester, ON
K1C 1T1, Canada

Hours

Reviews

2.8
728 reviews
5 stars
197
4 stars
91
3 stars
86
2 stars
73
1 star
281

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and missing items from orders.

Food Quality

Many reviews mentioned cold or unsatisfactory food quality, with complaints about freshness and preparation.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, impacting their dining experience.

Staff Behavior

There were multiple complaints about rude or unprofessional staff interactions, leading to a negative atmosphere.
  • BL
    Billy Lewis
    4 days ago
    2.0
    The food was meh. The service was good though. I appreciate the effort the staff puts in.
  • SA
    S A
    6 days ago
    1.0
    whoever that coco lisa girl is horrible. terrible customer service. rude girl. not pleasant at all. made the whole experience just terribe! will not be back cause of her.
  • JJ
    Justin
    Jan 2, 2026
    1.0
    I ordered the KFC Festive Meal via uber eats and my onion rings and Pepsi were missing. The sandwich also had mashed potatoes instead of stuffing. This is a big mess-up by the staff. Very disappointing.
  • AM
    Arianne M
    Jan 1, 2026
    3.0
    We came to eat the night of Jan 1st after a 2 hours drive, we were glad it was open! Service was good, food was fresh, but the restaurant was filthy and absolutely freezing as if the heating wasn’t working at all (we could see our breath when talking). The trash was full and some sodas were just sparkling water, but the staff wasn’t that busy. I would come back anyway because it’s kfc, but I hope they fix the temperature because I couldn’t feel my fingers while eating
  • AM
    Aashir M.
    Dec 18, 2025
    1.0
    I came here, placed my order, particularly requested the order taking person that please make sure the patty is fresh and not sitting there for quiet some time. Still got a cold patty in my burger. Threw it in the bin and came back with hopes to never return to this place again. Food industry, please learn that there is a difference in a freshly fried and hot patty. If a patty has been sitting on a hot tray for hours it would still be hot but not fresh. And that makes a huge difference in taste. I even said I don’t mind waiting 10 to 15 minutes incase if you have to prepare a fresh one. I was told our patties are always fresh and ended up being a cold patty. Aaahhh good lord!

Frequently Asked Questions About KFC

What are the operating hours for KFC at 4027 Innes Road, Gloucester?

KFC at 4027 Innes Road, Gloucester is open daily from 10:00 AM to 1:00 AM.

Where is the KFC located in Gloucester?

The KFC is located at 4027 Innes Road, Gloucester, ON, K1C 1T1, Canada.