East Side Mario's

4.4
2373 reviews

About

RestaurantFamily Style RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out RestaurantAmerican RestaurantCanadian RestaurantPizza RestaurantRecipe Unlimited
At East Side Mario's Gloucester we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

East Side Mario's
1820 Ogilvie Road, Gloucester, ON
K1J 7P4, Canada

Hours

Reviews

4.4
2,373 reviews
5 stars
1,615
4 stars
424
3 stars
165
2 stars
70
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the attentive and friendly service provided by various servers, particularly Lisa, who received numerous commendations for her exceptional service.

Food Experience

The food was generally well-received, with many customers enjoying the taste and value, although there were a few isolated complaints about specific dishes.

Atmosphere

The overall dining atmosphere was described as pleasant, with staff contributing positively to the experience.

Staff Engagement

Several reviews highlighted the staff's ability to engage with customers, making them feel welcomed and valued.
  • NN
    Noah
    1 day ago
    5.0
    From start to finish, the experience was outstanding. The food was exceptional—beautifully presented, full of flavor, and clearly prepared with care. Every dish hit the mark and made the meal genuinely memorable. What truly elevated the evening, though, was our server, Joelle. She was warm, attentive, and incredibly knowledgeable about the menu. Her timing was perfect—always there when we needed something, but never intrusive. She offered great recommendations and made us feel genuinely welcomed and well taken care of throughout the entire meal. Service like Joelle’s is rare and makes a huge difference. She turned a great meal into an excellent dining experience. I would absolutely come back and hope to be seated in her section again. Highly recommend!
  • MM
    M
    6 days ago
    5.0
    I’m am a food delivery driver on one of the platforms , I’m in many dining establishments throughout the city on a daily basis. I just met the nicest man with the most welcoming smile and demeanour that I’ve ever encountered. I’m not sure if he’s a manager, he greeted and assisted me like an owner would and therefore I was compelled to leave this review. I’m sure he brightens the day of everyone he comes in contact with. This man should be the face of this location if not the entire franchise. I did not catch his name but you’ll know who l mean if you ever have the pleasure of meeting him in person. Keep up the awesome job, you are a great example of an A+ customer service and hospitality representative. Keep smiling!!!
  • JJ
    Jo
    Jan 4, 2026
    5.0
    Absolutely amazing experience. The waitress was the best. She was so kind and cheerful, she made the whole experience so much better, even when there was a small ingredient in the food that we hadn't realized, so it was technically our mistake for not asking for a certain ingredient to be removed, she gladly took it back to the kitchen and got another one made, no fees added, and with a big smile. Even the hostess was extremely kind and polite and made the whole experience so much better.
  • TV
    Tessa Vaillancourt
    Jan 4, 2026
    5.0
    I've loved East Side Mario's food since I was a kid and it still remains a favourite to this day. We had Lisa as our server and she was super speedy with our service and so very kind to us. For fun, we literally counted how long it took to get our boxes and we got them in 29 seconds haha. We did because she was so fast with getting us refills for drinks and salad. Thanks Lisa! We will come again.
  • EC
    Elaine Curran
    Dec 31, 2025
    4.0
    I came during the 'kids friendly' New Year's Eve Party. I found that the staff could've been more engaging/encouraging with the children, rather than simply counting down and saying Happy New Year, then all walking away, with no balloon drop for the 5 o'clock crowd. Other than that, our server Joelle, was EXTREMELY welcoming, pleasant, engaging with brief conversation, efficient, prompt and overall, just a sweetheart. 10/10! 😁

Frequently Asked Questions About East Side Mario's

Is East Side Mario's Gloucester Canadian owned?

Yes, East Side Mario's located at 1820 Ogilvie Road in Gloucester is a proudly Canadian owned by operated by local Canadian franchisees.

Does East Side Mario's Gloucester accept reservations?

Yes, East Side Mario's Gloucester accepts reservations. You can make a reservation through their website.