Swiss Chalet

4.2
1043 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Georgetown, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
320 Guelph St., Georgetown, ON
L7G 4B5, Canada

Hours

Reviews

4.2
1,043 reviews
5 stars
631
4 stars
187
3 stars
80
2 stars
41
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Jennifer received consistent praise for her friendly, attentive, and efficient service, making dining experiences enjoyable for many customers.

Food Quality

Most customers reported that the food was hot, fresh, and delicious, contributing to a positive dining experience.

Customer Experience

Several reviews highlighted the welcoming atmosphere and the staff's efforts to ensure customer satisfaction, with many expressing a desire to return.

Staff Issues

A few reviews mentioned negative experiences with other staff members, indicating inconsistency in service quality.
  • BB
    Benjamin
    1 day ago
    3.0
    Ordered takeout from here last night. I have to say, usually when ordering Swiss chalet i dine in, but decided to order take out as my family and i had a rather busy day. My parents both ordered quarter chickens white meat, and I had a half chicken white meat with the additional honey garlic glaze. The chicken was decent, nice and juicy, however they were very skimpy on the fries… probably about half the amount you’d receive from dine-in. All three of our dinner rolls were also rock hard, to the point where we couldn’t even cut them in half to butter them, they went in the garbage unfortunately. Lastly, with the combo meal my parents selected, they chose two drinks, zero sugar cranberry 7up (yummy). However we recieved full sugar regular 7 up instead, with no notification from the restaurant they were out of the drink we selected. Overall, the food was decent, but definitely dine-in if possible, as the food is leagues better
  • BE
    Beauty Lass Ege
    2 days ago
    5.0
    The food is amazing. Highly recommend the Chicken and Rib Combo with Salad! The Best… Thank you to Marie/ susy! 😘😘😘
  • SS
    S
    2 days ago
    1.0
    Was there lastnight The worst Swiss Chalet for service our food took so long our server even was surprised food was not ready thay even forgot to bring some of my order Never again at this location !
  • JW
    Jannette Westman
    Dec 22, 2025
    5.0
    We had the pleasure of having Jennifer as our server this evening. She is very friendly & efficient. Her warm smile makes you feel so welcome. This Swiss Chalet is very fortunate to have such a hard working & caring employee.
  • NR
    Natalie Read
    Dec 15, 2025
    5.0
    We had an amazing experience at Swiss Chalet thanks to our server, Jennifer! From the moment we sat down, she was friendly, attentive, and genuinely cared about making sure everything was perfect. Our orders were spot-on, drinks were refilled without us having to ask, and the service was quick without ever feeling rushed. Jennifer truly made our meal more enjoyable with her great attitude and excellent customer service. We’ll definitely be back and hope to be served by her again!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 320 Guelph St., Georgetown have a drive-thru?

Yes, Swiss Chalet at 320 Guelph St., Georgetown has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 320 Guelph St., Georgetown offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.