Swiss Chalet in Georgetown, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Jennifer received consistent praise for her friendly, attentive, and efficient service, making dining experiences enjoyable for many customers.
Food Quality
Most customers reported that the food was hot, fresh, and delicious, contributing to a positive dining experience.
Customer Experience
Several reviews highlighted the welcoming atmosphere and the staff's efforts to ensure customer satisfaction, with many expressing a desire to return.
Staff Issues
A few reviews mentioned negative experiences with other staff members, indicating inconsistency in service quality.
BB
Benjamin
1 day ago
3.0
Ordered takeout from here last night. I have to say, usually when ordering Swiss chalet i dine in, but decided to order take out as my family and i had a rather busy day. My parents both ordered quarter chickens white meat, and I had a half chicken white meat with the additional honey garlic glaze. The chicken was decent, nice and juicy, however they were very skimpy on the fries… probably about half the amount you’d receive from dine-in. All three of our dinner rolls were also rock hard, to the point where we couldn’t even cut them in half to butter them, they went in the garbage unfortunately. Lastly, with the combo meal my parents selected, they chose two drinks, zero sugar cranberry 7up (yummy). However we recieved full sugar regular 7 up instead, with no notification from the restaurant they were out of the drink we selected. Overall, the food was decent, but definitely dine-in if possible, as the food is leagues better
BE
Beauty Lass Ege
2 days ago
5.0
The food is amazing. Highly recommend the Chicken and Rib Combo with Salad! The Best… Thank you to Marie/ susy! 😘😘😘
SS
S
2 days ago
1.0
Was there lastnight The worst Swiss Chalet for service our food took so long our server even was surprised food was not ready thay even forgot to bring some of my order
Never again at this location !
JW
Jannette Westman
Dec 22, 2025
5.0
We had the pleasure of having Jennifer as our server this evening. She is very friendly & efficient. Her warm smile makes you feel so welcome. This Swiss Chalet is very fortunate to have such a hard working & caring employee.
NR
Natalie Read
Dec 15, 2025
5.0
We had an amazing experience at Swiss Chalet thanks to our server, Jennifer! From the moment we sat down, she was friendly, attentive, and genuinely cared about making sure everything was perfect. Our orders were spot-on, drinks were refilled without us having to ask, and the service was quick without ever feeling rushed. Jennifer truly made our meal more enjoyable with her great attitude and excellent customer service. We’ll definitely be back and hope to be served by her again!
Does Swiss Chalet at 320 Guelph St., Georgetown have a drive-thru?
Yes, Swiss Chalet at 320 Guelph St., Georgetown has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 320 Guelph St., Georgetown offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the standard operating hours for Swiss Chalet at 320 Guelph St., Georgetown?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Georgetown offer delivery and how can I order?
Yes, delivery is available. You can place your order online at https://order.swisschalet.com/ or via the Swiss Chalet mobile app.
Can I order ahead online for pickup or delivery at Swiss Chalet Georgetown?
Yes, orders can be placed ahead online or through the mobile app with options for curbside pickup, in-restaurant pickup, and delivery.
Does the Swiss Chalet at 320 Guelph St., Georgetown have a drive-thru service?
Yes, the location offers a drive-thru for convenient ordering without leaving your car.
Are there any special offers or deals available at Swiss Chalet Georgetown?
Yes, there are various deals including limited-time promotions and family meal deals. More details can be found on their Specials & Deals page online.
Does Swiss Chalet Georgetown accommodate dietary preferences like vegetarian or gluten-friendly options?
They offer vegetarian options and provide a Nutrition & Allergy Guide. However, cross-contamination risks exist so they cannot guarantee allergen-free items.
Is Swiss Chalet at 320 Guelph St. locally owned and operated?
Yes, this Swiss Chalet location is owned and operated by local Canadian franchisees, supporting community employment and economy.
What nearby restaurants can I visit before or after dining at Swiss Chalet Georgetown?
Nearby restaurants include Harvey's, a burger and fast food restaurant, and Domino's Pizza for quick pizza options, ideal for additional dining choices in the area.
Are there other services close to Swiss Chalet that might be of interest while visiting the area?
Yes, nearby services include HearingLife Canada for audiology needs, various real estate agencies such as Hills Team-Royal LePage, and beauty salons like Nails and Spa for convenience while dining out.
How can nearby transit or location help me find Swiss Chalet at 320 Guelph St., Georgetown?
Swiss Chalet is located centrally on Guelph St. in Georgetown, close to various familiar landmarks and businesses which can assist you in navigating the area easily.