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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.2
(1114 reviews)

Business Details

320 Guelph St., Georgetown, ON
L7G 4B5, Canada
(905) 873-6392

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Georgetown, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
320 Guelph St., Georgetown, ON
L7G 4B5, Canada

Hours

Reviews

4.2
1,114 reviews
5 stars
701
4 stars
189
3 stars
79
2 stars
41
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Jennifer received consistent praise for her friendly, attentive, and efficient service, making a positive impact on customers' dining experiences.

Food Quality

Customers frequently enjoyed the food, highlighting specific dishes like the chicken and rib combo and spinach dip as particularly delicious.

Atmosphere

The restaurant was noted for its clean and welcoming environment, contributing to a pleasant dining experience.

Inconsistencies

Some reviews mentioned issues with takeout orders and service delays, indicating room for improvement in these areas.
  • AH
    Anita Huggins
    1 day ago
    5.0
    Enjoyed a reliable, tasty Swiss chalet meal with my 97 yr old Mom. What made this typical meal extra special was the server Jennifer who went out of her way to make sure Mom got exactly what she wanted, delivered with a smile and graciousness...Thank you Jennifer
  • SS
    Shawn
    3 days ago
    5.0
    My wife and I stopped by Swiss Chalet in Georgetown for a cozy winter date night and it was exactly what we were hoping for. We shared an order of perogies to start and then each ordered a side instead of full meals. She had the mac and cheese and I had the poutine. It was the perfect amount of comfort food. Everything was warm, filling, and really hit the spot on a cold evening. The service truly stood out. Jennifer was friendly, attentive, and genuinely welcoming. She also made sure to remind us about the rewards programs Swiss Chalet partners with, including CAA and Scene. That was a thoughtful touch and easy to forget if you are not thinking about it. Great food, great service, and a relaxed atmosphere. We will definitely be back.
  • DB
    Daniella Botelho
    3 days ago
    5.0
    Susy is hands down my favourite waitress! She handled our entire group all by herself. She was efficient, organized, and made sure everyone had everything they needed. You can tell she’s truly great at what she does. Thank you, Susy, for always giving such amazing service!!!
  • FF
    Fil
    6 days ago
    5.0
    Our server Susy was absolutely incredible! From the moment we sat down, she made us feel genuinely welcome and taken care of. Her energy was warm, positive, and professional, and she handled everything with total confidence and grace. She knew the menu inside and out, gave fantastic recommendations, and checked in at all the right times without ever being intrusive. Our drinks were always full, our food came out perfectly timed, and she made the entire experience feel effortless. What really stood out was her attitude — she clearly loves what she does, and it shows. Susy turned a great meal into an unforgettable experience. If you’re lucky enough to have her as your server, you’re in for a treat! We’ll definitely be back, and we’ll absolutely be asking for Susy again!
  • RS
    Robert Segal
    Feb 17, 2026
    5.0
    We usually stop in here with the family when we’re out doing our weekly shopping, and it’s become one of our regular spots. It’s honestly one of the cleanest Swiss Chalets we’ve been to, and the atmosphere is always relaxed and family-friendly, which we really appreciate. The fact that we keep coming back probably says it best. On our last visit, we were served by Jennifer, who we hadn’t met before. She was warm, attentive, and made sure everything was just right without being over the top. All of the staff here have been great to us, but we really appreciated the way she looked after our table. Thanks again

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 320 Guelph St., Georgetown have a drive-thru?

Yes, Swiss Chalet at 320 Guelph St., Georgetown has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 320 Guelph St., Georgetown offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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