McDonald's

3.5
2254 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
185 Guelph Street, Georgetown, ON
L7G 4A1, Canada

Hours

Reviews

3.5
2,254 reviews
5 stars
805
4 stars
546
3 stars
330
2 stars
146
1 star
427

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during evening shifts, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent errors with their orders, including missing items and incorrect food, contributing to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and play area, with dirty tables and restrooms being a common complaint.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting issues such as cold items, poorly prepared meals, and lack of flavor.

Staff Efficiency

The location was criticized for slow service, with long wait times reported for both drive-thru and in-store orders.
  • WH
    Wayne H
    2 days ago
    4.0
    Asked for a quarter pounder with cheese...paid for a quarter pounder with cheese.....got a quarter pounder with cheese and cold crunchy fries.🤨
  • JM
    Jyoti Kaur mann
    3 days ago
    5.0
    • Had a really good visit to McDonald’s today. The staff was friendly, the service was fast, and the food was served hot and fresh. The fries were perfectly crispy, and the burgers tasted great. Clean seating area and overall a smooth experience!
  • MG
    Mehak Gandhi
    Nov 10, 2025
    1.0
    I visited this location on recommendation of a friend but regretted every second there. Ordered one medium coffee and asked them for peel tickets for Monopoly game to which the guy in the front denied. He said its no longer in stock as it ended although app says its still there till Dec 1, 2025 and ironically they had the posters over there for Monopoly game. I know staff keeps the peel stickers cut out for themselves and do not give it to customers by stating the same reason. He was so confident on this when I knew how it happens. Because I was able to get cutouts in other location. But when a veggies burger was asked, a ham was given to us for which we stated that we are purely vegetarian. The burger had stickers on it surprisingly. Ridiculous experience. Never coming back.
  • MT
    Madds T
    Nov 3, 2025
    1.0
    I need to update my review because I found out the name of the so-called “manager” — Monpreet. Yesterday, I was at this McDonald’s while my friend was ordering, and Monpreet a short, bigger manager decided to come at me out of nowhere with the most disrespectful and condescending attitude I’ve ever seen in fast food. She was rude for absolutely no reason, talking to me like I was beneath her and trying to start an argument over nothing. Completely unprofessional and embarrassing. Let’s be real if this is how she treats customers, she shouldn’t be a manager, or even working in customer service at all. She clearly doesn’t know how to talk to people or handle a situation properly. Someone like that has no business being in charge of anything. She needs to be dealt with immediately because her attitude is disgusting. McDonald’s seriously needs to rethink who they hire because if this is what passes for management here, it’s honestly pathetic. Learn how to hire people who actually know how to treat customers with basic respect.
  • JA
    Juan Aristizabal
    Nov 3, 2025
    1.0
    Terrible experience at this McDonald’s today between 12 and 1 p.m. I saw a woman working at the front counter yelling at a young girl who was just standing there, not bothering anyone. The employee spoke with such a rude, hostile tone and even told the girl to “get out,” despite the fact that she was the one who started the aggression for no reason at all. Before that, I noticed her being disrespectful toward a group of students from the nearby school — completely uncalled for. It was uncomfortable to watch and totally unprofessional. If this is how customers are treated here, management really needs to step in and do something about it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 185 Guelph Street, Georgetown?

McDonald's at 185 Guelph Street in Georgetown is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's location offers both in-store pickup and delivery services.