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McDonald's

3.5
(2296 reviews)

Business Details

185 Guelph Street, Georgetown, ON
L7G 4A1, Canada
(905) 873-7011
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
185 Guelph Street, Georgetown, ON
L7G 4A1, Canada

Hours

Reviews

3.5
2,296 reviews
5 stars
819
4 stars
549
3 stars
334
2 stars
151
1 star
443

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent errors with their orders, including missing items and incorrect food.

Customer Service

Reviews highlighted a significant inconsistency in customer service, with some staff being friendly and efficient while others were rude and unprofessional.

Food Quality

Numerous complaints were made about the food being cold, poorly prepared, or lacking flavor.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Speed of Service

Customers experienced long wait times, particularly during busy hours, with some stating that the service was unacceptably slow.
  • BN
    Bill Nikopoulos
    1 day ago
    1.0
    I ordered a Diet Coke and a strawberry Fruitopia, but when I got to the window they tried to give me only an orange Fruitopia. I’m not sure how you can screw up a two-item order like that. It might help to have someone on drive-thru who can understand english.
  • PP
    Pianta Pianta
    Feb 16, 2026
    1.0
    how is it possible to mess up every single detail of an order. i asked for a sausage breakfast wrap and iced coffee. i ended up getting a sausage mcmuffin and a hot coffee. wake up
  • JB
    Jessica Brown
    Feb 6, 2026
    5.0
    I’ve always had a great experience with Manager Isha. She’s professional, friendly, and makes sure my family and I have a great time. Service is noticeably better whenever she’s there.
  • GM
    Gwen Miron
    Feb 5, 2026
    2.0
    The morning shift staff at this location are incredible - friendly, outgoing, order is always correct and the food is great. The afternoon shift is like being in the Twilight Zone. It begins at the drive-thru speaker. Every single time I have to repeat myself multiple times and correct what shows up on the screen. EVERY SINGLE TIME. And then in spite of all that effort, the order is still wrong when I receive it. The afternoon staff can also be quite rude and very indifferent. The lack of customer service between the morning shift and the afternoon shift is mind-boggling. I know this McDonald's can do better.
  • CV
    Coco Vini
    Feb 5, 2026
    1.0
    Very rude customer service. I told them for ketchups while ordering they didn’t listen then i said them again while paying … they even didn’t reply,_just said have a good one .and there was no any ketchup. Neverr coming again , this happened me a lot of times at this location

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 185 Guelph Street, Georgetown?

McDonald's at 185 Guelph Street in Georgetown is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's location offers both in-store pickup and delivery services.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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