McDonald's

3.5
2279 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
185 Guelph Street, Georgetown, ON
L7G 4A1, Canada

Hours

Reviews

3.5
2,279 reviews
5 stars
816
4 stars
549
3 stars
332
2 stars
149
1 star
433

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, undercooked fries, and missing ingredients.

Cleanliness

Several customers noted unsanitary conditions in the dining area and play zone, with dirty tables and unclean facilities.

Staff Attitude

There were numerous complaints about staff being unprofessional, condescending, and dismissive towards customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • SF
    Samantha Findlay
    1 day ago
    1.0
    Disgusting. Thought Georgetown would be a good higher end McDonald's. So much garbage everywhere. Police were there due to a disturbance. The food took forever. And the manager is like 15 years old. Won't be back
  • JM
    John & Matthew
    4 days ago
    5.0
    Best McDonald’s I’ve been to in a while. Best presentation of food and customer service. Just want to give a special shout out to Ariel and McCallum, both kind and patient. They deserve all things good!
  • SS
    Surinder Singh
    Jan 5, 2026
    1.0
    I visited the store to pick up my order, but I was disappointed with the behavior of the manager, Jasmine. Her communication was not professional, and she did not interact with customers in a courteous manner. Additionally, her facial expressions made the interaction uncomfortable. Overall, the customer service experience was unsatisfactory and could be improved
  • ED
    Eamonn D
    Dec 29, 2025
    2.0
    How long will it take for a corporate run McDonald's to fix the under-cooked fry problem? Everything else at this McDonald's is at McDonald's standard. But the fries are guaranteed to be raw. Which worker will be brave enough to turn up the deep frier temp and leave the fries in a little longer? Better off going to Milton. The fries are consistently cooked!
  • JJ
    Jit J
    Dec 21, 2025
    2.0
    I’ve been here before, and I’ve had bad experiences in the past, but I never reviewed it. But today, they really crossed the line. When they serve drinks, they say that the ice machine is broken. How can McDonald’s ice machine be broken? How can they say that their ice machine is broken and serve drinks without ice? Sorry team you deserve this

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 185 Guelph Street, Georgetown?

McDonald's at 185 Guelph Street in Georgetown is open 24 hours every day of the week.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's location offers both in-store pickup and delivery services.