Dairy Queen Grill & Chill

4.0
613 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
188 Guelph St, Georgetown, ON
L7G 4A7, Canada

Hours

Reviews

4.0
613 reviews
5 stars
317
4 stars
166
3 stars
39
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Multiple reviews highlighted rude and disrespectful behavior from staff, particularly older female employees, leading to a negative customer experience.

Service Speed

Customers frequently reported slow service, with long wait times for orders, especially during busy periods.

Food Quality

There were numerous complaints about food quality, including incorrect orders, poorly prepared items, and unsatisfactory portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a lack of proper hygiene practices among staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly and helpful staff, as well as the quality of certain food items, indicating that experiences can vary.
  • KM
    Kiean Melia
    Nov 6, 2025
    1.0
    Terrible expierience workers are rude and un helpful they yell at teenagers.
  • MS
    Money sodhi
    Oct 15, 2025
    1.0
    The older caucasian lady was rude and disrespectful. Her colleague asked her a question, and she proceeded to say “ i can’t understand you” and walk away from him infront of patrons. The colleague had a slight accent, that every patron in the store had no trouble understanding. He served everyone politely and quickly. Her attitude was rude with clear racist undertones. Very disappointing to see.
  • DB
    Dan Baxter
    Oct 15, 2025
    4.0
    I enjoy going there occasionally.
  • LK
    Loghan Kelman
    Oct 8, 2025
    1.0
    This location is horrible. Slow service, orders wrong all the time, confused staff, all around so disappointing when I go here once in a blue moon for a blizzard treat. Waited over 30 minutes tonight for 2 blizzards when I was the only one in the store besides the workers!!!
  • JL
    Justin Lefebvre
    Sep 26, 2025
    1.0
    More of a nugget then a strip if you ask me And I asked for cookie dough in my Reece blizzard even paid extra just for them to put fudge in my blizzard I then asked if they could add cookie dough and the lady refused and said she never messes up blizzards and thought I was lying. The service is quite unfortunate I am also sad to see that the workers scream at young innocent kids for asking for the smallest things. Learn to respect people!!! And when elder people come in the workers act all nice and innocent to not seem rude. Lots of hollering coming from these workers if you have nothing nice to say then don’t say it please and thank you.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Georgetown?

Dairy Queen Grill & Chill in Georgetown is open daily from 10:30 AM to 10:30 PM.

Where is Dairy Queen Grill & Chill located in Georgetown?

It is located at 188 Guelph St, Georgetown, ON, L7G 4A7, Canada.