Multiple reviews highlighted issues with cleanliness, including dirty tables, sticky floors, and unkempt washrooms.
Customer Service
Customer service experiences varied widely; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying hot and fresh meals, while others received cold or incorrect orders.
Speed of Service
Service speed was noted as either fast or slow, with some customers appreciating quick service while others experienced long wait times.
Overall Experience
Overall experiences were mixed, with some customers expressing satisfaction and others expressing disappointment, particularly regarding order accuracy and cleanliness.
XT
Xavier Trudel-Whan
Nov 9, 2025
3.0
About what you can expect
LW
Louise and Rich Watson
Nov 2, 2025
5.0
Breakfast nice and hot...not like some McD's bearly warm.
NH
Nitin has
Oct 26, 2025
1.0
Ordered 3 Mc spicy veggie and we got 2 chicken. Went to the cashier and let them know that we got chicken instead of veggie, cashier just walked away and manager showed up and looked at the food and just confirmed that it’s a chicken and not even apologized just asked kitchen staff to make 2 veggie and walked away
So rude customer service !!!
Not paid 30$ for this kind of service !!!
AJ
Amanda J
Oct 13, 2025
3.0
Food was fast and fine, service was friendly enough but the place is filthy and fly covered.
TT
Tortois
Oct 8, 2025
5.0
Probably the best mcdonalds in canada. I went here sometime in July and the food tasted amazing and the atmosphere was good there and also the staff was very nice and the food came quick and was warm.
What are the regular opening hours for McDonald's Gananoque?
McDonald's Gananoque is open daily from 5:00 AM to 11:59 PM, with extended hours until 1:00 AM on Fridays and Saturdays.
Does McDonald's Gananoque offer breakfast, lunch, and dinner?
Yes, McDonald's Gananoque serves breakfast, lunch, and dinner every day.
Is there a drive-through service available at McDonald's Gananoque?
Yes, McDonald's Gananoque has a drive-through open daily from 5:00 AM to 11:59 PM, extending to 1:00 AM on Fridays and Saturdays.
Does McDonald's Gananoque provide delivery or pickup options?
The location offers in-store pickup but does not currently provide delivery services.
What payment methods are accepted at McDonald's Gananoque?
McDonald's Gananoque accepts American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's Gananoque family and children friendly?
Yes, McDonald's welcomes families and children and offers a children's menu.
Can customers use a mobile app to place orders at McDonald's Gananoque?
Yes, customers can use the My McD’s app available for Android and iOS to place orders and access offers.
How can customers find McDonald's Gananoque using nearby transportation or landmarks?
Customers can find McDonald's near the Gananoque transportation hub and hotels like Riviera Inn and Suites 1000 Islands and Quality Inn & Suites 1000 Islands, making it convenient for travelers and visitors.
What nearby dining options can customers explore before or after visiting McDonald's Gananoque?
Nearby dining options include Wheel and Anchor Restaurant, Anchor Bar & Grill, Tim Hortons, House of Dragon, Wild Wing, Fries A La Cart Eh, and 241 Pizza, offering a variety of cuisines for different tastes.
Are there recreational spots near McDonald's Gananoque for families and active customers?
Yes, families and active customers can visit BMX Track and Skateboard Park, Gananoque Skatepark, and Gananoque Senior Hockey Club located nearby for outdoor activities and entertainment.