Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Food Quality
Numerous reviews highlighted poor food quality, including cold, dry, or improperly prepared items.
Customer Service
Customer service experiences varied, with some praising friendly staff while others reported rude or dismissive behavior.
Cleanliness
Several customers noted cleanliness issues within the restaurant, impacting their overall experience.
Speed of Service
While some customers appreciated quick service, others experienced long wait times and delays in receiving their orders.
JB
Jan Bazo
Dec 29, 2025
1.0
Mcdonalds forgot they are a fast food place not an actual resturant. A&w is cheaper and has bigger meals especially thier breakfast. So sad that the prices they are charging people they can go to an actual restaurant and have a proper meal.
AW
Amie Wit
Dec 27, 2025
1.0
I purchased a burger through the drive-thru and it's raw. Hot slimy and pink in the middle.
FS
Frances Strugar
Dec 20, 2025
1.0
I ordered DoorDash and got a six piece nugget meal for 6 year old daughter. There was a HAIR in the chicken nugget. I called McDonald’s they told me that it was a DoorDash problem but that can’t make sense if it was in six year old daughter’s chicken nugget. She found it as she bit into it.
JJ
Jonet John
Dec 14, 2025
1.0
I ordered an XL Orange Pekoe tea, triple triple, but was given just hot water with a tea bag. No milk, no sugar—nothing close to what I ordered. For such a simple order, this was very disappointing. Please pay more attention to customer orders and service quality.
RB
Robert Bernardi
Dec 3, 2025
1.0
Horrible Horrible Horrible!
I've used drive thru approximately 6 times in the past two months for various meals at various times of the day and have YET to get what I ordered each and every time! However, what I have received each and every time is sloppy, cold, dry, or in the case of breakfast burritos, hardly anything inside the mostly improperly wrapped tortilla. Basically just like eating a plain folded tortilla.
Burgers have been dry and buns hardened from being kept in the food warmer way over McDonald's standards of allotted time to keep food.
Food is thrown together, I've never received an order with a closed bag, not even an attempt to fold it closed.
When I finally open my order, for example, Burgers thrown together and sloppy and fries wilted, greasy and freezing cold.
I've thrown away so much food from this McDonald's because its inedible and not worth driving back to listen to some lame excuse regarding the poor quality and lack of quality control measures the management should adhere to.
It's very sad the average is so consistently poor, that out of 6-8 visits in a short 2 months, their quality is consistently sub par. Don't bother requesting a special order, you won't get it. Ever
Probably never return given their constant errors taking and delivering orders and Horrible quality of food.
My dog seems to enjoy it though.
What are the operating hours of McDonald's at 325 Garrison Road, Fort Erie?
McDonald's at 325 Garrison Road, Fort Erie is open 24 hours every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's Fort Erie is open 24/7, every day of the week.
Does McDonald's Fort Erie offer delivery and pickup services?
McDonald's Fort Erie offers in-store pickup but does not offer delivery services.
What payment options are accepted at McDonald's in Fort Erie?
McDonald's Fort Erie accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals can I get at McDonald's Fort Erie?
McDonald's Fort Erie serves breakfast, lunch, and dinner.
Is McDonald's Fort Erie family-friendly and do they have a children's menu?
Yes, McDonald's Fort Erie welcomes families and offers a children's menu.
Can I order McDonald's Fort Erie food via their app?
Yes, you can download the My McD’s app for iOS or Android to order food conveniently.
What nearby places can I visit before or after dining at McDonald's Fort Erie?
Nearby you can visit attractions like the Fort Erie La France Association museum or enjoy shopping at Winners department store.
Are there other food options close to McDonald's Fort Erie?
Yes, nearby food options include Pita Pit for sandwiches, KFC for chicken, and Pizza Pizza for pizza.
What nearby services are available near McDonald's Fort Erie that might be useful for customers?
Customers can find nearby services such as Rexall pharmacy, AIMS Dentistry on Garrison, and automotive services like CARSTAR Express and Bubbles Car Wash.