Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others criticized rudeness and poor management.
Food Quality
While some customers enjoyed the food, others complained about cold, poorly prepared items and inconsistent quality.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned issues with hygiene practices.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, leading to frustration among customers.
KM
Kim Markarian
Nov 12, 2025
5.0
Just went through the drive thru & the staff were wonderful! Cheerful, happy and excited to share about the new caramel apple pies! Made me feel good! Great staff!
FB
Fishing The Boarder
Nov 11, 2025
1.0
This store cannot make an order right to save their life. The fries are extremely salty every time. Employees here all agree on one thing and it’s that they don’t give a shit about your order. 0/10 customer service 0/10 food handling with care
CZ
Carly Z
Nov 3, 2025
1.0
Just got a big Mac And somebody went ketchup Happy on it. Ketchup exploded all up my arm and sleeve after first bite, And then again all over my pants after taking another bite, It’s a mouthful of ketchup you can’t taste anything else. It’s literally all over my hands and even my windshield now I have never seen this much ketchup except inside of a bottle
I’ve got ketchup on everything now
CA
Cale Alton
Oct 27, 2025
1.0
they messed up my order 2 times in a row and manager maria had nothing she could do to even try and make up for this other than being unbelievably rude, it shouldn’t take me bringing my mcchicken back twice for them to make it habanero like it was ordered
CT
Craig T.
Oct 24, 2025
1.0
Terrible service, they will park every car in the drive- through after paying, even when no one is behind you. Its the worst when they finally bring cold food out to your car! Zero stars. Its a drive through, not an order and park.
What are the operating hours of McDonald's at 325 Garrison Road, Fort Erie?
McDonald's at 325 Garrison Road, Fort Erie is open 24 hours every day of the week.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's Fort Erie is open 24/7, every day of the week.
Does McDonald's Fort Erie offer delivery and pickup services?
McDonald's Fort Erie offers in-store pickup but does not offer delivery services.
What payment options are accepted at McDonald's in Fort Erie?
McDonald's Fort Erie accepts American Express, Cash, Discover, Mastercard, and Visa.
What meals can I get at McDonald's Fort Erie?
McDonald's Fort Erie serves breakfast, lunch, and dinner.
Is McDonald's Fort Erie family-friendly and do they have a children's menu?
Yes, McDonald's Fort Erie welcomes families and offers a children's menu.
Can I order McDonald's Fort Erie food via their app?
Yes, you can download the My McD’s app for iOS or Android to order food conveniently.
What nearby places can I visit before or after dining at McDonald's Fort Erie?
Nearby you can visit attractions like the Fort Erie La France Association museum or enjoy shopping at Winners department store.
Are there other food options close to McDonald's Fort Erie?
Yes, nearby food options include Pita Pit for sandwiches, KFC for chicken, and Pizza Pizza for pizza.
What nearby services are available near McDonald's Fort Erie that might be useful for customers?
Customers can find nearby services such as Rexall pharmacy, AIMS Dentistry on Garrison, and automotive services like CARSTAR Express and Bubbles Car Wash.