Numerous customers reported extremely long wait times, poor service, and staff being unhelpful or rude.
Food Quality
Many reviews highlighted issues with food quality, including greasy chicken, incorrect orders, and unsatisfactory portion sizes.
Stock Availability
Customers frequently noted that the restaurant was out of key menu items, including chicken and sides, leading to frustration.
Management Concerns
Several reviews pointed to poor management and operational inefficiencies, suggesting a need for better staff training and organization.
Mixed Experiences
While many customers had negative experiences, a few mentioned friendly staff and enjoyable food, indicating inconsistency in service.
MV
mark vandervlist
3 days ago
1.0
Used to work in Fort Erie. Was my go to on Tuesday for lunch. New management must have took over a couple years ago. Was in drive through. Ordered Tuesday special . NO CLUE WHAT I MEANT! Toonie Tuesday started in 1999!!! Waited 10 min. Told to park in front. Another 10 minutes guy brings half the order. Tell him. Wait another 18 minutes guy brings order. Still incorrect
Had to go back to work couldn't wait any longer. This was in 2014. HOW ARE THEY STILL IN BUSINESS??? Save yourself the headache. STAY AWAY.
II
InstaCraft
Jan 5, 2026
5.0
Fresh chicken every time. One of the best KFC locations!
MR
MD RASHEL
Jan 3, 2026
1.0
Their service is not good, they do not provide customer service for a long time and tell their own story behind their back. Of all the restaurants in Fort Erie, KFC's service is the worst. Those who deliver food have to be delayed unnecessarily and if they say something, they get disliked. People do not consider delivery boys as people. They probably know that a dislike can cause the delivery man's ID to be closed. Their behavior is not good.
I would say that KFC has the worst service in Fort Erie.
AM
Aaron Major
Dec 21, 2025
1.0
I was sent an email to pick up my food at 4:43pm. I arrive at 4:45pm, and it's not ready. I'm told I have to wait 20 minutes. 3 other orders went in after mine, all completed while I was waiting. I waited a total of 45 minutes, on top of that my order ended up being incorrect. This is a poorly operated and managed facility. I will not return EVER.
SC
Stephanie Cooper
Dec 9, 2025
1.0
Came for a quick meal. Ordered using kiosk. Ordered a few items. Wanted to try the Festive Wrap, also a box meal with side of stuffing. SURPRISE. No stuffing to add to the meal or wrap. Manager came out after 15 mins after using kiosk and paying for order to inform us of the "no stuffing in stock", forcing our order to change. Asked to cancel order, because it wasnt what we wanted. Advised we couldn't get a refund or cancel the order. SO. We were cornered into accepting different items.
Order is ready, and they decided to make the festive wrap without stuffing and completely covered in the cranberry sauce. You forced me to change my order and then STILL messed it up. Not a good experience. Food tasted ok. Just tired of things being out of stock or in drive through, having items forgotten. Always disappointed in the service. Note to this location....if you are out of an item....post it, so it isn't ordered
What are the operating hours of KFC at 310 Garrison Road, Fort Erie?
KFC is open every day from 10:30 AM to 11:00 PM.
Where is this KFC location situated?
It is located at 310 Garrison Road, Fort Erie, ON, L2A 6G9, Canada.
Does this KFC offer halal meal options?
Yes, this KFC is categorized as a Halal Restaurant, indicating halal meal availability.
How can I contact KFC Fort Erie for orders or inquiries?
You can reach them by phone at +1 289-434-4720.
Is online ordering available for this KFC location?
Yes, you can order online through their website at http://kfc.ca.
What type of cuisine does KFC Fort Erie serve?
They specialize in fast food with a focus on chicken dishes.
Are there any pizza restaurants near KFC Fort Erie?
Yes, Pizza Pizza is a nearby fast food and pizza restaurant, convenient for those seeking different dining options nearby.
What other food options are available near KFC on Garrison Road?
Nearby food options include Maggie's Grill, Pizza Pizza, and Reid's Fresh Kitchen for a variety of meals.
Where can I find automotive services near KFC Fort Erie?
Canadian Tire offers automotive repair and hardware services nearby, and there are also CARSTAR Express Fort Erie and UniglassPlus for auto body and glass services.
Are there any pet stores near KFC Fort Erie?
Yes, Pet Valu is a nearby pet store where you can find pet supplies and fish products.