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Rotisserie Chicken
Brand Certified

Swiss Chalet

3.9
(222 reviews)

Business Details

793 Tower St. S., Fergus, ON
N1M 2R2, Canada
(844) 524-2278

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Fergus, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Swiss Chalet
793 Tower St. S., Fergus, ON
N1M 2R2, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:30 PM

Reviews

3.9
222 reviews
5 stars
123
4 stars
40
3 stars
12
2 stars
12
1 star
35
  • PK
    Parminder Kaur
    Apr 12, 2026
    5.0
    I recently dined at this place and had a really enjoyable experience. It’s always a dependable spot when you’re craving comfort food.
  • BI
    becky ivany
    Apr 10, 2026
    1.0
    I door dashed my meal from this store because both my fiance and I are sick. We got our order and I was missing gravy for my chicken poutine. I called the store and a lady answered so I explained the situation. She said the gravy was in the bag cause she put it in there. So I again explained it wasn’t. She then said there was nothing they could do and to put a refund through DoorDash. So I asked to speak to a manager and she said she was the manager. I then asked to speak to a supervisor and all of a sudden another guy comes on the phone super apologetic. He said to go through door dash and say I never received the item and re order it and that he would put in some apple pies for the trouble. Well after an hour of waiting for food I finally get it. And no apple pies like he promised. I’m not surprised. What a waste of time. Won’t be going here again. I wish there was a zero star rating for this store.
  • DN
    Dean Northam
    Apr 4, 2026
    4.0
    First off manager was great there. I'm a fan of having Harvey's at a Swiss chalet store but not so much of a Swiss chalet at a Harvey's store. Although the fries were pretty good. I like my Swiss to be a bit higher end than fast food.
  • VV
    Victoria
    Apr 1, 2026
    1.0
    Ordered chicken wings about 2 weeks ago and got horrible food poisoning from them. Please make sure the food is thoroughly cooked before a costumer gets it. Won’t be eating from this location anymore.
  • SM
    Sue Mitchell
    Mar 22, 2026
    1.0
    Our dinner tonight was such a disappointment. My husband came to the drive thru ordered. 1/4 chicken white meat with loaded baked potato & double leg with loaded baked potato. Got it home to find the meal that should have had white meat was this little dried out leg. The same with the double leg. Must have sat there since lunch. Old underbaked potato with very little cheese & barely enough sour cream to cover one side. No butter for the bun. Its always been my favorite chicken spot but not the 1st time our order has been wrong. Definitely need to be better. Won't be back for a long time.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 793 Tower St. S., Fergus offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What are the operating hours of Swiss Chalet at 793 Tower St. S., Fergus?

Swiss Chalet Fergus is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sundays from 11:00 AM to 9:30 PM.

Brand Certified Facts from Swiss Chalet

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Certified April 26, 2026Yext Knowledge Graph
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