Brand Certified
Swiss Chalet
4.0(214 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
793 Tower St. S., Fergus, ON
N1M 2R2, Canada
Certified by Swiss Chalet • Mar 01, 2026
(844) 524-2278
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/fergus/793-tower-st.-s.
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Fergus, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.0
214 reviews
5 stars
120
4 stars
39
3 stars
12
2 stars
12
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the delicious food, particularly the chicken, but there were complaints about portion sizes and food quality declining over time.
Service Issues
Several reviews highlighted inconsistent service, including rude staff, incorrect orders, and slow service, particularly during busy times.
Cleanliness
The restaurant was frequently noted as clean and tidy, contributing positively to the dining experience.
Value for Money
Customers expressed dissatisfaction with the value for money, citing high prices for small portion sizes and inadequate meal components.
- BNBrandy NomadFeb 8, 20265.0Had such a great experience at Harvey’s in Fergus and Swiss Chalet! The food was fresh, hot, and exactly what you want when you’re craving comfort food Staff were super friendly, patient, and made the whole visit feel welcoming from start to finish. The restaurant was clean, service was quick, and everything tasted amazing. Definitely one of the better fast-casual stops in Fergus.
- SGSusan GlavinDec 18, 20255.0Food was delicious. Staff is so friendly would recommend this place to anybody.
- GPGreg PharoahDec 15, 20254.0Always visited consistent. Always good
- JMJacqui MartinDec 15, 20252.0Bought the family festive meal for delivery last night. Delivery was amazing, right on time and hot BUT the amount of food has definitely done gone down from recent times I've ordered. I could not believe the size of the "whole" chicken they served. I had 4 adults and 2 toddlers so figured family meal would be enough as toddlers would just share from parents. The legs were so small as were the 2 breast.... Barely enough to fill the adults. The stuffing was scraped out the container to give the adults a bit of a taste of it and the cranberry sauce was in those little sauce containers again we scrimped with it.for $86.00+ with delivery and taxes etc I could and should have gone to Zehrs and bought 2 ready made chickens and sides for less and had plenty of leftovers. Still being hungry after you eat is not what I expected!!!!
- UUunknown userDec 6, 20251.0Horrible service. Was given the wrong order and when I told the server about it I was actually told to go to A and W if I didn't like the service
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 793 Tower St. S., Fergus offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 793 Tower St. S., Fergus?
Swiss Chalet Fergus is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sundays from 11:00 AM to 9:30 PM.
Does Swiss Chalet Fergus offer delivery and takeout options?
Yes, Swiss Chalet Fergus offers delivery and takeout. You can order online via their website or mobile app.
How can I order ahead for pickup or delivery at Swiss Chalet Fergus?
You can place orders ahead online through their website or mobile app with options for curbside pickup, in-restaurant pickup, and delivery.
Are there any special deals or promotions available at Swiss Chalet Fergus?
Yes, they offer various deals including limited-time promotions and family meal deals. Check their Specials & Deals page for current offers.
Does Swiss Chalet Fergus accommodate dietary preferences like vegetarian or gluten-friendly options?
Yes, they offer vegetarian options and provide a Nutrition & Allergy Guide online to help guests with dietary needs.
Is Swiss Chalet Fergus a family-friendly restaurant?
Yes, Swiss Chalet Fergus welcomes families and has a children's menu available.
Does Swiss Chalet Fergus have facilities like free Wi-Fi and accessible restrooms?
Yes, they offer free Wi-Fi and have accessible restrooms for guests.
What nearby dining options are close to Swiss Chalet Fergus?
Nearby dining options include Delainey's Diner, Harvey's fast food restaurant, Pizza Pizza, Popeyes Louisiana Kitchen, and Bento Sushi, providing a variety of cuisines to explore before or after your visit.
Are there any nearby convenience and service locations near Swiss Chalet Fergus?
Yes, nearby convenience and service locations include Shell gas stations, HODL Bitcoin ATM for currency exchange, and Tower Street Guardian Pharmacy for your health needs.
How can nearby automotive and home services benefit visitors to Swiss Chalet Fergus?
Visitors can access nearby automotive services like Grand River Glass Auto Detailing and NOVUS Glass Fergus for car care, as well as Station Earth - Total Home Technologies for home theater and automation needs while dining nearby.
Brand Certified Facts from Swiss Chalet
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Certified March 01, 2026Yext Knowledge Graph
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