Customer experiences with service quality varied widely, with some praising friendly and professional staff, while others reported rude service and long wait times.
Order Accuracy
Many customers expressed frustration with incorrect orders, missing items, and the need to return for corrections.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared food.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow, with long wait times reported by multiple customers.
Cleanliness Issues
Several reviews highlighted cleanliness concerns, particularly in the restrooms, which detracted from the overall dining experience.
KJ
Keegan Jessop
Nov 7, 2025
1.0
I was dining in at the fergus location and it was around rush hour and yet no condiments were stocked I asked a worker if the were restocking anytime soon he just looked at me and walked away. Really great service
MZ
Mevlüt Özkişi
Nov 4, 2025
5.0
Coffee prices are very cheap and good. My morning routine every day. Thank you.
PA
Patrick Anderson
Oct 31, 2025
2.0
My wife and I often get the Mary Brown chicken tenders and we enjoy them. Tonight being Halloween, we decided to try the big Mary sandwich combo and it was disappointing.
The chicken had no crunch and very little flavor but was tender. Potato wedges tasted like old cooking oil. We asked for two cans of root beer and got one can of root beer and a Dr Pepper.
It was busy because it was Halloween, but this was really disappointed for what it cost.
DK
Darcy Kirk
Oct 30, 2025
1.0
Worst McDonalds on the planet and thats saying something. Nobody speaks english. Order always wrong. As slow as could possibly be - they had FIVE vehicles waiting around the drive thru for orders. This morning I ordered Large coffee regular, egg mcmuffin, hasbrown. I got black coffee, plain untoasted bagel, and two undercooked burritos. AVOID!!!!!!!
SD
Sandeep Dass
Oct 26, 2025
5.0
AMAZING Service. Loved it! The lady treated us so well, communication was professional. I loved it!
We came to Elora for a random town visit and their treatment was cherry on cake.
What are the operating hours of McDonald's in Fergus?
McDonald's in Fergus is open 24 hours a day, 7 days a week.
When does McDonald's Fergus offer in-store pickup and delivery services?
In-store pickup is available, while delivery is not offered at this location.
Does McDonald's Fergus have a drive-through service?
Yes, the drive-through at McDonald's Fergus operates 24 hours a day, every day of the week.
What meals does McDonald's Fergus serve?
McDonald's Fergus serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Fergus?
McDonald's Fergus accepts American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's Fergus family and child-friendly?
Yes, McDonald's Fergus welcomes families and children and offers a children's menu.
What nearby coffee shops can I visit before or after dining at McDonald's Fergus?
You can visit Tim Hortons or Starbucks Canada, both nearby and popular coffee shops for a beverage or snack.
Are there any shoe stores near McDonald's Fergus?
Yes, nearby shoe stores include Chacos, Saucony, and Shoetopia Footwear where you can shop for footwear and accessories.
What other dining options are close to McDonald's Fergus?
Nearby restaurants include Mary Brown's for chicken, BarBurrito Canada for Mexican food, Boston Pizza for pizza and chicken, and Dairy Queen for fast food and treats.
How can nearby services like Fergus Optometry and Tiffani's Nails & Spa complement my visit to McDonald's Fergus?
After dining at McDonald's, you can conveniently visit Fergus Optometry for eye care or Tiffani's Nails & Spa for beauty and relaxation services, both located nearby.