Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
423 reviews
5 stars
207
4 stars
95
3 stars
29
2 stars
20
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and ice cream, while others complained about cold, greasy, or incorrectly prepared items.
Cleanliness Issues
Several customers noted unpleasant odors and cleanliness problems within the restaurant, impacting their dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Value for Money
Many customers felt that prices were high relative to the portion sizes and quality of food received.
- SPSafety ProsNov 15, 20255.0Great service , fresh food, and a blizzard that doesn’t fall out the cup until you scoop in your mouth! Thanks
- PRPatrick RivetNov 7, 20255.0The Fergus DQ is by far my favorite location. The food always comes out fast, fresh, and consistent every time. Their 2-for-$6 single cheeseburger and 2-for-$8 double cheeseburger deals have been running since they opened — and no Guelph location even comes close! Staff are friendly, the service is quick, and the quality beats the usual fast-food experience. Definitely worth the drive if you want a solid meal and a Blizzard done right 🍔🍦👏
- NBNicole BowdenNov 4, 20251.0Waited 8 minutes for my 9 dollar meal deal, then forgot my sundae… horrible
- HAHamza AlhalabiOct 20, 20255.0Dairy Queen Fergus is always good. The people there are nice and the food’s always fresh. It’s one of my favourite spots in Fergus
- HAHashem AlhalabiOct 20, 20255.0The staff at Dairy Queen Fergus are always super friendly and fast. My order’s always fresh, and the ice cream and burgers taste great every time. One of the best DQs around!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 875 Saint David St N, Fergus, ON, N1M 2W3, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, they provide booster seats, high chairs, are family-friendly, welcome children, and have outdoor seating available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, Dairy Queen Grill & Chill is wheelchair accessible.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order food online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12329/.
Are there any interesting places near Dairy Queen Grill & Chill in Fergus?
Yes, nearby places include Magic Boba bubble tea shop, Dollarama discount store, FreshCo supermarket, and Wild Wing restaurant.
How can nearby FreshCo supermarket and Dollarama be useful when visiting Dairy Queen Grill & Chill?
You can easily combine grocery or shopping trips at FreshCo and Dollarama with a meal or treat stop at Dairy Queen for convenience.
What other dining options are close to Dairy Queen Grill & Chill?
Other nearby dining options include Wild Wing for chicken and bar experience, Guac Mexi Grill for Mexican food, and Nonna's Spoonfuls for Italian cuisine.