Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
426 reviews
5 stars
209
4 stars
96
3 stars
29
2 stars
20
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and helpful staff, while others report rude interactions and disorganization.
Food Quality
While many customers enjoy the taste of the food, there are consistent complaints about cold or undercooked items, as well as issues with portion sizes.
Cleanliness Issues
Several reviews mention unpleasant odors in the restaurant, including sewage smells, which detracts from the dining experience.
Pricing Concerns
Customers frequently express dissatisfaction with pricing, feeling that the value for money is lacking, especially given the portion sizes.
- LMLeon MedorisDec 6, 20255.0We ordered a custom cake for our son’s birthday and our experience was great and the girl helping did a great job and excepted our rush order. The cake did not only looked great it also tasted very delicious.
- MAMdkhan AsadDec 5, 20255.0Good and fast service!
- EPEmily PritchardDec 4, 20251.0I went to pick up a birthday cake today and walking into the building there was a very strong rotten egg smell. It lingered throughout the whole building but was strongest at the front doors. I asked the worker if she noticed a rotten egg smell and she responded saying it was the air system and that the workers have become immune to the smell and it doesn’t bother them. I feel like this is definitely a health and safety issue and I’m not sure how anyone eats in that restaurant with the smell.
- RKRilla KenpfNov 28, 20254.0Went here for 2 meals plus a large blizzard and it would have cost us $48 without a coupon! Which is quite expensive considering how small their burgers are now (it was the size of the palm of my hand & I wear children's sized gloves). Other than this, you cannot go wrong with the taste of the food and desserts! Plus, their meals are always super hot and the staff are all very kind and welcoming. You can't beat the taste of their fries and ice cream!
- SPSafety ProsNov 15, 20255.0Great service , fresh food, and a blizzard that doesn’t fall out the cup until you scoop in your mouth! Thanks
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 875 Saint David St N, Fergus, ON, N1M 2W3, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, they provide booster seats, high chairs, are family-friendly, welcome children, and have outdoor seating available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, Dairy Queen Grill & Chill is wheelchair accessible.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order food online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12329/.
Are there any interesting places near Dairy Queen Grill & Chill in Fergus?
Yes, nearby places include Magic Boba bubble tea shop, Dollarama discount store, FreshCo supermarket, and Wild Wing restaurant.
How can nearby FreshCo supermarket and Dollarama be useful when visiting Dairy Queen Grill & Chill?
You can easily combine grocery or shopping trips at FreshCo and Dollarama with a meal or treat stop at Dairy Queen for convenience.
What other dining options are close to Dairy Queen Grill & Chill?
Other nearby dining options include Wild Wing for chicken and bar experience, Guac Mexi Grill for Mexican food, and Nonna's Spoonfuls for Italian cuisine.