Brand Certified
Dairy Queen Grill & Chill
3.8(427 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
875 Saint David St N, Fergus, ON
N1M 2W3, Canada
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(519) 340-2750
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.ca/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
427 reviews
5 stars
210
4 stars
96
3 stars
29
2 stars
19
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality were mixed, with some praising friendly and helpful staff, while others reported rude behavior and disorganization.
Food Quality
While many customers enjoyed the taste of the food, there were complaints about cold, undercooked, or incorrect orders.
Cleanliness Issues
Several reviews highlighted unpleasant odors in the restaurant, with some customers expressing concerns about hygiene and cleanliness.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food received.
- TTTemujinFeb 12, 20261.0I’m honestly really disappointed with my experience at Dairy Queen. I was standing in line waiting to order for about 10 minutes, and not a single staff member came to the register to help. There was no explanation, no apology, nothing. It felt like customers were just being ignored. Definitely not the level of service I expected.
- MAMatthew AbbottFeb 5, 20265.0Very clean well kept dairy queen. Food is fresh and service is prompt
- LMLeon MedorisDec 6, 20255.0We ordered a custom cake for our son’s birthday and our experience was great and the girl helping did a great job and excepted our rush order. The cake did not only looked great it also tasted very delicious.
- EPEmily PritchardDec 4, 20251.0I went to pick up a birthday cake today and walking into the building there was a very strong rotten egg smell. It lingered throughout the whole building but was strongest at the front doors. I asked the worker if she noticed a rotten egg smell and she responded saying it was the air system and that the workers have become immune to the smell and it doesn’t bother them. I feel like this is definitely a health and safety issue and I’m not sure how anyone eats in that restaurant with the smell.
- RKRilla KenpfNov 28, 20254.0Went here for 2 meals plus a large blizzard and it would have cost us $48 without a coupon! Which is quite expensive considering how small their burgers are now (it was the size of the palm of my hand & I wear children's sized gloves). Other than this, you cannot go wrong with the taste of the food and desserts! Plus, their meals are always super hot and the staff are all very kind and welcoming. You can't beat the taste of their fries and ice cream!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 875 Saint David St N, Fergus, ON, N1M 2W3, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, they provide booster seats, high chairs, are family-friendly, welcome children, and have outdoor seating available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, Dairy Queen Grill & Chill is wheelchair accessible.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order food online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12329/.
Are there any interesting places near Dairy Queen Grill & Chill in Fergus?
Yes, nearby places include Magic Boba bubble tea shop, Dollarama discount store, FreshCo supermarket, and Wild Wing restaurant.
How can nearby FreshCo supermarket and Dollarama be useful when visiting Dairy Queen Grill & Chill?
You can easily combine grocery or shopping trips at FreshCo and Dollarama with a meal or treat stop at Dairy Queen for convenience.
What other dining options are close to Dairy Queen Grill & Chill?
Other nearby dining options include Wild Wing for chicken and bar experience, Guac Mexi Grill for Mexican food, and Nonna's Spoonfuls for Italian cuisine.
Brand Certified Facts from Dairy Queen Grill & Chill
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