This Dairy Queen is run terribly. Managers and owners extremely rude, staff are told to not mention the mini size blizzards to trick customers into buying the small size. Clear favouritism from the managers regarding staff. Would recommend supporting other great local businesses in Fergus over this scammy, poorly run business.
JS
Judy Struss
Apr 12, 2026
1.0
I asked for a medium Sundae, half strawberry and half caramel and this location refused to do it so i left without ordering. I always order the same and have not had any problems at any other location except this one , I will not be back,
MS
Megnolia Stanton
Apr 2, 2026
1.0
Absolutely horrible service. Went into restaurant to get food. Waited over 30 mins for our food.
ST
SHEJust Thicc
Mar 31, 2026
5.0
We had a hockey tournament in fergus today and we all decided to go to DQ for some ice cream , Jordan was the one helping all of us and I have to same I am very impressed with her customer service, she was able to make everyone one of us happy, she took everyone’s orders, handed out everyone’s ice cream, food etc and all made sure we were happy and satisfied even when sitting at our tables! 10/10 recommend and we will be returning because of her! Thank you so much for a great experience
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, they provide booster seats, high chairs, are family-friendly, welcome children, and have outdoor seating available.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, Dairy Queen Grill & Chill is wheelchair accessible.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Can I order food from Dairy Queen Grill & Chill online?
Yes, you can order food online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12329/.
Are there any interesting places near Dairy Queen Grill & Chill in Fergus?
Yes, nearby places include Magic Boba bubble tea shop, Dollarama discount store, FreshCo supermarket, and Wild Wing restaurant.
How can nearby FreshCo supermarket and Dollarama be useful when visiting Dairy Queen Grill & Chill?
You can easily combine grocery or shopping trips at FreshCo and Dollarama with a meal or treat stop at Dairy Queen for convenience.
What other dining options are close to Dairy Queen Grill & Chill?
Other nearby dining options include Wild Wing for chicken and bar experience, Guac Mexi Grill for Mexican food, and Nonna's Spoonfuls for Italian cuisine.
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Certified April 26, 2026Yext Knowledge Graph
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