Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and poor order accuracy.
Food Quality
Inconsistent food quality; some enjoyed the ice cream and cakes, while others complained about overcooked or poorly prepared meals.
Cleanliness
Some customers noted cleanliness issues, particularly in bathrooms and dining areas.
Customer Experience
Several reviews highlighted a lack of attention to customer needs and poor handling of complaints.
Product Variety
Customers appreciated the variety of ice cream and cake options available.
KP
Kelly & Nic Padfield
Jan 3, 2026
2.0
Ordered a cake for my son’s birthday and was so disappointed. The concept was great, but the picture was terribly laid, bubbling underneath. The writing had missing spots in it. Just overall not impressed. For $60 I hoped for a bit nicer than this.
MS
Malay Sundrani
Dec 17, 2025
1.0
Zero customer service. No flipping. No smiling. Its like the workers are working as they are forced to do. Ordered dipped strawberry cheesecake. Provided simple strawberry cheesecake, when said wrong blizzard the worker took the blizzard and threw in dustbin.
MM
Max Maxwill
Oct 23, 2025
4.0
It's dq what do you expect
AV
Ash VB
Sep 15, 2025
5.0
We had a really nice time here tonight. Staff were extremely friendly, food was hot and fast. This location has a WIDE variety of cakes and designs which we thought was cool.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main offerings at Dairy Queen Grill & Chill in Exeter?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill in Exeter offer drive-thru and seating options?
Yes, it has both a drive-thru and indoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and welcoming to children?
Yes, the restaurant welcomes families and is good for kids, making it a family-friendly environment.
Can I order from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can order online for pickup through their website and download their app for exclusive deals and mobile ordering rewards.
What is the address and contact number of Dairy Queen Grill & Chill in Exeter?
The location is at 190 Main St N, Exeter, ON, N0M 1S3, Canada. The phone number is +1 519-235-2253.
Which nearby places can I visit along with Dairy Queen Grill & Chill in Exeter?
Nearby, you can visit Foodland Exeter supermarket, LCBO for beer and wine, and the South Huron Recreation Centre for sports and gym activities.
Are there other dining options near Dairy Queen Grill & Chill in Exeter?
Yes, nearby dining options include William's Fish and Chips Take-Out, Pita Pit, Domino's Pizza, and Robinson's Fresh restaurant and cafe.
What local services are conveniently located near Dairy Queen Grill & Chill?
Services nearby include RBC Royal Bank and Scotiabank for banking, Donnell Family Dentistry for dental care, and Hear Well Be Well Inc. for audiology and medical supplies.
How can nearby telecommunications stores help me when visiting Dairy Queen Grill & Chill?
Nearby stores like Fido and Rogers can assist you with mobile and internet services, which is helpful if you want to use the Dairy Queen app or access mobile deals during your visit.