Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Etobicoke, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
I had a great lunch experience at Swiss Chalet today and wanted to give a shoutout to our server, Hongya. From the moment we sat down, she was welcoming, attentive, and genuinely kind. She checked in at just the right times, made sure everything was perfect, and had such a positive attitude that it really made the meal more enjoyable.
The food was fresh and exactly what we expected, but it was Hongya’s service that really stood out. She made us feel taken care of without being intrusive — that balance is rare and appreciated.
If you’re stopping by Swiss Chalet, I definitely hope you get served by Hongya. She’s a big part of why we’ll be coming back!
Keisar Abshir
NN
Noor Noor
3 days ago
5.0
I had a great experience at Swiss Chalet today, and a big reason was the amazing service from Hongya. She was friendly, attentive, and made sure everything was perfect throughout my visit. It’s rare to come across someone who makes you feel genuinely welcomed, and she did exactly that. Her positive attitude and professionalism really stood out and made the whole dining experience even better. Thank you, Hongya, for the excellent service—I’ll definitely be coming back!
AM
Alex Manea
6 days ago
3.0
I've been coming to this location for years and I must say it has gone downhill .This store runs out of chicken and ribs a lot. I've been served by Jelena many times and she is always very professional and is very nice about informing us of how long our meals will be. My kids like her too.
Good chicken when it's there 😋
BB
Bryan
Apr 19, 2026
5.0
My family and I get Swiss Chalet take out for family celebrations, and this location has been fantastic food every single time we’ve ordered from them. We’ve ordered from other locations in Etobicoke / Mississauga and this location is for sure our go to. The food is always hot and their staff always ensure all the items are there. A big thank you for having friendly staff at the take out area even when it’s extremely busy. Keep up the great work and I look forward to future visits!
JJ
Jay Jay
Apr 17, 2026
4.0
Food is always hit or miss (they ran out of chicken for an hour). The place looks dingy and in need of a reno. What is exceptional is the service here. We always ask for Sabrina as she is once of the best. Fast and attentive and remembers our order every time. They should have more staff like her.
Does Swiss Chalet at 5487 Dundas St W, Etobicoke offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does Swiss Chalet Etobicoke have a patio?
Yes, Swiss Chalet at 5487 Dundas St W, Etobicoke has a patio for dining, open based on weather conditions.
What is Swiss Chalet at 5487 Dundas St W in Etobicoke known for?
Swiss Chalet is known for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, along with its Signature Chalet Sauce and Fresh-Cut Fries. It has been a Canadian family favorite since 1954.
What are the opening hours for Swiss Chalet on Dundas St W?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sundays from 11:00 AM to 9:30 PM.
Does the Swiss Chalet at Dundas St W offer delivery and takeout services?
Yes, Swiss Chalet offers both delivery and takeout. You can order online via their website or mobile app, and enjoy curbside pickup, in-restaurant pickup, or delivery options.
Are there any specials or deals available at Swiss Chalet Etobicoke?
Yes, Swiss Chalet offers various deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page on the website for current offers.
Does Swiss Chalet at 5487 Dundas St W offer vegetarian or gluten-friendly options?
Yes, Swiss Chalet provides vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information regarding allergens and dietary needs.
Is there a patio available for dining at Swiss Chalet Etobicoke?
Yes, Swiss Chalet at 5487 Dundas St W has a patio available for dining, which is open based on weather conditions.
What nearby restaurants can I visit around Swiss Chalet on Dundas St W?
Nearby restaurants include Petra Shawarma, Pizzaville, Quiznos, Armenian Bistro, and Harvey's Restaurants. You might enjoy exploring these for a variety of cuisines before or after your visit to Swiss Chalet.
Are there any convenience stores or shops near Swiss Chalet in Etobicoke?
Yes, nearby convenience stores include Circle K, as well as retail shops like TREES Cannabis and Wild Birds Unlimited. These can be convenient stops for shopping while visiting the area.
What medical or health services are located near Swiss Chalet at Dundas St W?
Nearby health-related services include The Healer’s Path Homeopathic Medicine, Etobicoke First Pharmacy, Progressive Hearing HealthCare Clinics, and Naturopathic and Allergy Clinic. These facilities provide a range of healthcare options within the vicinity.
How can I order Swiss Chalet food online from the Etobicoke location?
You can order online through the official Swiss Chalet ordering website or by downloading their mobile app from the Apple App Store or Google Play Store. The app also offers exclusive deals like $5 off your first order over $40.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: