Very disappointing experience at McDonald’s today. We placed our order around 2 p.m. and ordered one burger and one chicken wrap, but the burger was served in a very poor condition. The patty was sticking far outside the bun, the burger was messy, and there were visible extra bits/debris inside, which made it look carelessly prepared.
What was even more disappointing is that there was almost no lettuce or proper filling inside the burger — it was basically just a bun and a patty. For paying around $7–8 for a burger, I expected proper ingredients and decent presentation, but this did not feel worth the money at all.
It honestly looked like no one checked the food before serving it. For a brand like McDonald’s, customers expect basic quality, hygiene, and consistency, but this experience was far below standard and very disappointing.
CC
Canadian Citizen
Apr 5, 2026
5.0
Good customer service. I love the drive thru. Ordering from the app. Will get you points immediately
MK
Mhalditah K
Mar 27, 2026
1.0
I just went to the drive thru and i specifically told the person who took my order no pickles, no onions and no mustard. Now my kids cannot eat it because theres pickles and they are allergic to it. We are not around the area. It even say no pickles on the paper that is stick on the burger wrapper.!! So i wasted my money for nothing!! Then my kids are hungry. I’ve been calling the store so many times and no one is picking up.. sooo pissed!! 😡😡😡
MM
Meaghan
Mar 18, 2026
4.0
PlayPlace was clean, and my two-year-old really enjoyed the space! It’s nice a touch that the area is separated from the rest of the restaurant and has its own washroom.
Found the service to be a bit slow though and the coffee tasted watered down.
NS
Neil Singh
Mar 13, 2026
1.0
I simply went there for a mobile order and with a friend and his order. Told the girl at the first window his order but she was just in a rush. Never got to say my mobile order which was put through 15 minutes beforehand. Getting to the second window, the another girl starts telling me I have to come around. If I placed an order (for a simple sandwich) 15 minutes before, why would I have to go around in there drive thru again.
Location just gets worse and worse. Better management needed. This was around 11:10-11:15 PM
What are the hours of operation for McDonald's at 25 Carrier Drive, Etobicoke?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours every day at this location.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner at this location.
What payment options does this McDonald's accept?
Payment methods accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a children's menu and is it family-friendly?
Yes, this location offers a children's menu and welcomes families and children.
What is the dress code when visiting this McDonald's?
The dress code is casual at this McDonald's location.
Are there any nearby clothing stores where I can shop after visiting McDonald's at Carrier Drive?
Yes, nearby clothing stores include Mark's and Vangelo Corporation, which you can visit for men's and general clothing shopping.
Are there nearby grocery stores to visit before or after dining at this McDonald's?
Yes, nearby grocery stores include Patel Brothers and Panchvati Supermarket, convenient for your shopping needs.
What nearby transit or service locations can help me find McDonald's at 25 Carrier Drive?
Nearby points of interest include U-Haul Neighborhood Dealer for truck rentals and Humber Transportation Training Centre, helping orient you around the area.
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