Brand Certified
Swiss Chalet
4.2(1408 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
5487 Dundas St W, Etobicoke, ON
M9B 1B5, Canada
Certified by Swiss Chalet • Mar 01, 2026
(416) 236-3158
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/etobicoke/5487-dundas-st-w
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Etobicoke, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.2
1,408 reviews
5 stars
861
4 stars
261
3 stars
125
2 stars
51
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the exceptional service provided by server Hongya, highlighting her attentiveness, friendliness, and professionalism.
Food Quality
The food received positive feedback for being tasty, fresh, and well-prepared, with specific mentions of popular dishes and specials.
Management Issues
Several reviews pointed out problems with management and staffing, particularly during busy times, leading to long wait times and chaotic service.
Ambiance and Cleanliness
While many enjoyed the ambiance, there were complaints about the cleanliness and maintenance of the restaurant, particularly in the bathrooms.
- DZDiane Zuger1 day ago5.0Our server Hongya was wonderful. She was so personable, quick with the food and so friendly. The food was also amazing
- SWSabrina Wolf2 days ago5.0This Swiss Chalet is my go to location and its always reliable. Our Sever Hongya was fantastic. Thanks so much.
- CPCarina PicciniFeb 23, 20265.0The waitress Hongya she is always very pleasant and I look for her as a regular customer. Keep up the great work Hongya
- MRMatthew RansomFeb 16, 20265.0This was our first time at this Swiss Chalet location. Our server Hongya was fantastic and the food was amazing as it always is! She was very attentive and made sure our gravy and drinks were filled throughout the entire meal. She was also such a sweetheart and gave us a soup to take home! Will be coming back when we are in the neighbourhood. Can’t beat the prices and deals at Swiss Chalet!
- LLLinda LamFeb 15, 20265.0I recently dined in at Swiss Chalet and had such a fantastic experience! From start to finish, everything exceeded my expectations. The atmosphere was warm and inviting, and the staff made us feel welcome right away. The food was absolutely delicious. The rotisserie chicken was juicy and perfectly seasoned, and the Chalet sauce was as flavorful as ever. The sides were fresh and satisfying, and everything was served hot and in a timely manner. You can really taste the quality and consistency they’re known for. A huge shoutout to our waitress, Cheryl, who made our lunch even more enjoyable. She was attentive, friendly, and genuinely kind. Cheryl went above and beyond to ensure we had everything we needed and checked in on us with a smile. Her professionalism and positive energy truly stood out. Overall, it was a wonderful experience with excellent service and amazing food. I highly recommend Swiss Chalet, and I’ll definitely be returning soon!
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 5487 Dundas St W, Etobicoke offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does Swiss Chalet Etobicoke have a patio?
Yes, Swiss Chalet at 5487 Dundas St W, Etobicoke has a patio for dining, open based on weather conditions.
What is Swiss Chalet at 5487 Dundas St W in Etobicoke known for?
Swiss Chalet is known for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, along with its Signature Chalet Sauce and Fresh-Cut Fries. It has been a Canadian family favorite since 1954.
What are the opening hours for Swiss Chalet on Dundas St W?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sundays from 11:00 AM to 9:30 PM.
Does the Swiss Chalet at Dundas St W offer delivery and takeout services?
Yes, Swiss Chalet offers both delivery and takeout. You can order online via their website or mobile app, and enjoy curbside pickup, in-restaurant pickup, or delivery options.
Are there any specials or deals available at Swiss Chalet Etobicoke?
Yes, Swiss Chalet offers various deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page on the website for current offers.
Does Swiss Chalet at 5487 Dundas St W offer vegetarian or gluten-friendly options?
Yes, Swiss Chalet provides vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information regarding allergens and dietary needs.
Is there a patio available for dining at Swiss Chalet Etobicoke?
Yes, Swiss Chalet at 5487 Dundas St W has a patio available for dining, which is open based on weather conditions.
What nearby restaurants can I visit around Swiss Chalet on Dundas St W?
Nearby restaurants include Petra Shawarma, Pizzaville, Quiznos, Armenian Bistro, and Harvey's Restaurants. You might enjoy exploring these for a variety of cuisines before or after your visit to Swiss Chalet.
Are there any convenience stores or shops near Swiss Chalet in Etobicoke?
Yes, nearby convenience stores include Circle K, as well as retail shops like TREES Cannabis and Wild Birds Unlimited. These can be convenient stops for shopping while visiting the area.
What medical or health services are located near Swiss Chalet at Dundas St W?
Nearby health-related services include The Healer’s Path Homeopathic Medicine, Etobicoke First Pharmacy, Progressive Hearing HealthCare Clinics, and Naturopathic and Allergy Clinic. These facilities provide a range of healthcare options within the vicinity.
How can I order Swiss Chalet food online from the Etobicoke location?
You can order online through the official Swiss Chalet ordering website or by downloading their mobile app from the Apple App Store or Google Play Store. The app also offers exclusive deals like $5 off your first order over $40.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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