Swiss Chalet

4.5
4159 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Etobicoke, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
642 Dixon Rd, Etobicoke, ON
M9W 1J1, Canada

Hours

Reviews

4.5
4,159 reviews
5 stars
3,103
4 stars
598
3 stars
160
2 stars
76
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the service, particularly highlighting Asia and Hira for their friendliness, attentiveness, and efficiency.

Food Quality

The food received positive remarks for being delicious, with specific mentions of the rotisserie chicken and fresh cut fries.

Atmosphere

The restaurant was noted for its cozy and welcoming environment, enhanced by friendly staff and holiday decorations.

Speed of Service

Many reviews emphasized the fast service, allowing customers to enjoy their meals without long waits, especially before flights.
  • AL
    Albert De Lio
    1 day ago
    5.0
    We had a wonderful dinner at Swiss Chalet tonight, and our server Kathy truly made the experience special. She was incredibly kind, funny, and attentive from the moment we sat down. She checked in on us all throughout the night and made us feel genuinely welcomed and well taken care of. Her positive attitude and great sense of humor really stood out, and it’s clear she cares a lot about her guests. Outstanding service like this makes all the difference. Thank you, Kathy, for such a great evening!
  • BM
    Bethany Mostert
    2 days ago
    4.0
    Hira was an excellent server. The restaurant became unexpectedly busy and it was evident that the tables were consequently understaffed but she handled her tables exceptionally well and maintained a cheery and engaging attitude through it all.
  • CM
    Carley McDonald
    Jan 4, 2026
    5.0
    Hira was an absolute pleasure to have as our server this evening. She was very attentive and made her self available as we needed her. She was very knowledgeable about CAA benefits and scene points. She was friendly, bubbly and made our night very special. The food was absolutely delicious! We will be coming back for sure and hope to have Hira as our server again.
  • BB
    Bri
    Dec 30, 2025
    4.0
    Stopped in after dropping my partner at the airport and was pleasantly surprised by how cozy the restaurant felt! Nicely renovated, decorated for the holidays, and super sweet staff. My server Asia was super welcoming and kind which is always loved when I’m dining alone. Loved the new chicken parm, but found the spaghetti was “nothing special”.
  • KA
    Karen Ashcroft
    Dec 28, 2025
    3.0
    We made a reservation for Saturday night for a large group of people. When we got there our main table was still in use by another group. So we had to take 2 other near by tables. We ordered our food. Then the people that were at our table finally left. Some of our group moved over but we stayed where we were at a separate table. 2 people at our table got their appetizers we didn't get ours till our main course showed up. My French fries were not very good. Overcooked or something. Quite crunchy. My chicken piece was dry and small. Rest of the plate was good. The waitress asked our other table wanted dessert but never gave them a menu. We finally paid and left the restaurant. The kitchen and the wait staff and manager were having problems obviously. Not sure if we will go back there next year.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 642 Dixon Rd, Etobicoke offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.

What are the opening hours of Swiss Chalet at 642 Dixon Rd, Etobicoke?

Swiss Chalet at 642 Dixon Rd, Etobicoke is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.