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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.5
(4501 reviews)

Business Details

642 Dixon Rd, Etobicoke, ON
M9W 1J1, Canada
(416) 249-7371

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Etobicoke, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
642 Dixon Rd, Etobicoke, ON
M9W 1J1, Canada

Hours

Reviews

4.5
4,501 reviews
5 stars
3,416
4 stars
623
3 stars
163
2 stars
76
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the service provided by servers, particularly Asia and Hira, noting their friendliness, attentiveness, and efficiency.

Food Quality

The food received high marks for being delicious, with specific mentions of the rotisserie chicken and signature dipping sauce.

Atmosphere

The restaurant was described as welcoming and accommodating, with a pleasant atmosphere even during busy times.

Staff Recognition

Several reviews highlighted individual staff members, particularly Asia and Hira, for their exceptional service, contributing to a positive dining experience.
  • MR
    Melissa Rosati
    3 days ago
    5.0
    Hira was the best server! Super attentive and knowledgeable of menu options. She was quick and efficient and had a fantastic memory of all the orders. Will definitely be back!
  • RR
    Renata Raikka
    3 days ago
    5.0
    I've ordered a poutine and a chicken soup and I had a great time. Asia attended us and she was friendly and proactive. It was nice to hang out in a comfy place while waiting for my flight.
  • KI
    Kerri Ivanyshyn
    5 days ago
    5.0
    Fresh hot food , so tasty!! Love the chicken white meat always! Love the coupons we get always. Affordable meal. Hira served us efficiently and has provided us with great service every time We come here. Actually service is general has become much faster since she started working Here. !! Only the table seemed cloudy so I don’t know if it was a bit dirty or just aged.
  • EJ
    Emily Johnson
    6 days ago
    5.0
    We love Asia and Kathy - the two of them are the best! Not only are they the funniest comedy duo - but also the best servers anywhere… We first started coming to Dixon road Swiss chalet in 2012- shortly after met Kathy- who was just the perfect match for our very social and loud family! And… she knows exactly how to deal with my “ever trying to be hilarious” Dad… -if that wasn’t enough, she always remembered what we ordered, names and favorites! Then, after a few years, we then met ASIA, who is the breath of fresh air needed at the time. (We’ve had some ups and downs haven’t we Swiss?- closings and openings etc). Asia always took the time to get to know all of us, individually and as a family. As well telling us some of her personal proud family moments, and that was something we shared right away! These two servers have each made this Swiss chalet a very family like environment, and took the extra time to really make us all feel welcome. Thank you Asia and thank you Kathy! Hugs The Randell family
  • TH
    Tom Hubbert
    Feb 15, 2026
    5.0
    Amazing rotisserie chicken and a whole lot more! I had the double leg dinner with Caesar salad and it was YUMMY just like it was when I was a child growing up in Buffalo! The original sauce is still the best! The finger bowl with lemon wedge at the end is a wonderful Swiss Chalet tradition. I absolutely love Swiss Chalet!!!!!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 642 Dixon Rd, Etobicoke offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What are the opening hours of Swiss Chalet at 642 Dixon Rd, Etobicoke?

Swiss Chalet at 642 Dixon Rd, Etobicoke is open Monday to Saturday from 11:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:30 PM.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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