Swiss Chalet

4.5
3954 reviews
Rotisserie Chicken

About

Restaurant
Swiss Chalet in Etobicoke, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
642 Dixon Rd, Etobicoke, ON
M9W 1J1, Canada

Hours

Reviews

4.5
3,954 reviews
5 stars
2,931
4 stars
570
3 stars
158
2 stars
76
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Asia received numerous commendations for her friendly, efficient, and attentive service, contributing significantly to positive dining experiences.

Food Quality

Customers praised the food for being delicious, well-prepared, and served hot, particularly highlighting the rotisserie chicken and Thanksgiving specials.

Atmosphere

The restaurant was noted for its clean and cheerful ambiance, making it a pleasant place for casual dining.

Staff Performance

In addition to Asia, other servers like Hongya and Simran also received positive feedback for their professionalism and friendliness.

Inconsistency Issues

Some customers reported issues with food quality and cleanliness at this location compared to other Swiss Chalet locations.
  • AB
    amith babu
    Nov 11, 2025
    5.0
    Asia provided exceptional service during our visit. She was courteous, attentive, and very knowledgeable about the menu. Her professionalism and genuine care made for an outstanding dining experience. We truly appreciated her attention to detail — she’s a true asset to the restaurant.
  • LM
    Last Moon
    Nov 9, 2025
    5.0
    I had Asia as my server, and she was absolutely outstanding! She was warm, attentive, and made sure every detail of my meal was just right. Her positive attitude and friendly personality made the entire dining experience a pleasure. One of the best servers I’ve ever had — thank you, Asia!
  • MR
    Mike Reed
    Nov 8, 2025
    1.0
    We were waiting about 20 mins before someone took our order. We physically watched two servers disagree about wanting to serve my family and it felt as though we were some sort of issue for simply wanting to celebrate our aunts birthday?! We were also told the rotisserie chicken would take about 40 minutes to make??!! At a chicken restaurant??!! And finally on top of that the food took ages to get here and they practically forgot about us after serving our food. So disappointed with the service here tonight. Wish I could deduct a star 👎
  • NC
    Natercia Cacador
    Nov 8, 2025
    1.0
    Cold food. Kid burger was burnt on one side and undercooked on the other. They brought our entrees with our appetizers, the loaded perogies were not loaded and were cold. Order was wrong. Very slow and inattentive service. Not Swiss Chalet standard.
  • FS
    Fattz stackz
    Nov 3, 2025
    5.0
    It had been too long since my last visit to Swiss Chalet, so I dropped into this location. The experience was fantastic, largely thanks to my server, Alexis. Her great smile and bubbly demeanor were infectious! She offered helpful suggestions for my meal selection, and our conversation made the whole experience enjoyable. And of course, the meal was delicious

Frequently Asked Questions About Swiss Chalet

Does my local Swiss Chalet restaurant at 642 Dixon Rd, Etobicoke offer delivery?

Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Etobicoke - Dixon Rd's <a href="https://www.swisschalet.com/en/menus/delivery/store-1191/on/etobicoke/642-dixon-rd.html">delivery menu here</a>.

Does Swiss Chalet Etobicoke - Dixon Rd offer takeout?

Yes, Swiss Chalet® Etobicoke - Dixon Rd offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Etobicoke - Dixon Rd's <a href="https://www.swisschalet.com/en/menus/takeout/store-1191/on/etobicoke/642-dixon-rd.html">takeout menu here</a>.