Brand Certified
Swiss Chalet
4.5(3387 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
1255 The Queensway, Etobicoke, ON
M8Z 1S1, Canada
Certified by Swiss Chalet • Mar 01, 2026
(416) 251-4100
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/etobicoke/1255-the-queensway
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Etobicoke, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.5
3,387 reviews
5 stars
2,500
4 stars
482
3 stars
177
2 stars
74
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the service, particularly highlighting servers like Lily, Victoria, and Alem for their attentiveness and friendliness.
Food Quality
While some customers enjoyed the food, others reported issues with tasteless or poorly prepared meals, particularly mentioning the fries and portion sizes.
Cleanliness
Several reviews noted concerns about the cleanliness of the restaurant, including dirty restrooms and unkempt dining areas.
Inconsistency
There were mixed experiences regarding service speed and attentiveness, with some customers experiencing delays and poor follow-through from staff.
- KDKim D2 days ago5.0Alem was fantastic. The perfect combination of attentive, friendly, and helpful. Couldn’t have asked for better! Thanks Alem!
- RCrichard chevolleau2 days ago5.0My lady and I were very satisfied with our meal at Swiss Chalet near Kipling and Queensway. We were particularly happy with our server, Lily. She was informative, helpful, and a joy to be around. Ask for Lily as your server. You won’t regret it.
- JCJack Cao6 days ago1.0I recently ordered take out at Swiss Chalet and unfortunately, my experience was quite disappointing. I ordered the "Two Can Dine" chicken, and I found it to be tasteless, dry, and the portion was surprisingly small. For the price I paid, I expected much better. Additionally, the fries and bread served with the meal were stale, which only added to my dissatisfaction. Overall, I felt the value for the money spent was simply not reasonable. I won’t be returning in the future. I recommend looking elsewhere for a better dining experience.
- AAAlex AlexFeb 21, 20261.0We ordered 2 burgers and both of them were badly burnt we told to servant and she brought us the other badly burnt ones. Pasta was uncooked. I don’t recommend this restaurant
- JCJulianna ConwayFeb 18, 20262.0Every time I come here the service is awful. Went today and had the wrong meal brought to me twice and didn’t receive a sorry either time. Waitress I had is always there and always unpleasant.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1255 The Queensway, Etobicoke offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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