Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Etobicoke Subway® Restaurant at 2378 Lakeshore Blvd West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Food Freshness
Several customers reported issues with the freshness of ingredients, including stale bread and spoiled meat.
Cleanliness
The cleanliness of the location was frequently criticized, with reports of unsanitary conditions and locked restrooms.
Staff Attitude
A specific employee received consistent negative feedback for his attitude and behavior towards customers, impacting the overall experience.
PB
Patrick Burke
3 days ago
5.0
Great place to get your subway on!
AF
Alyssa Federico
Jan 2, 2026
1.0
I had a disappointing experience at this Subway location. I ordered a tuna sub, and my boyfriend politely asked if fresh tuna could be used because the tuna being served was clearly old and dried up on the side of the container, to the point that it was a different colour.
The employee immediately raised his voice and said it was “policy.” We didn’t argue and kindly said to drop it and just continue making the sandwich. Despite this, he continued to bring it up repeatedly (about four times), raising his voice each time, even though we had already asked to move on.
The issue wasn’t just the food quality, but the lack of professionalism and customer service. A simple explanation would have been fine, but the repeated confrontation made the situation uncomfortable and unnecessary. I hope management addresses both food freshness concerns and how staff communicate with customers.
NS
Nischay Sharma
Dec 18, 2025
1.0
Who the hell hire this man, he did not want to serve me..bloody hell,, I drive all the way for subway and he stared arguing with me and refused to , don’t ever come to this store
SM
Sayali Mondkar
Dec 2, 2025
1.0
Terrible service today. The employee named Tony was unprofessional, rude, and made inappropriate comments while I was simply trying to order my food. It completely ruined the experience. Management should really address this, because customer service like this will drive people away.
JA
Jair Amaro
Nov 18, 2025
1.0
I used to come here almost daily but no more. The Asian guy was so rude. I asked for peppers because I was picking vegetables to my sandwich (didn’t say green pepper maybe my fault) right after he asked which one and then started telling me I had to be more specific because subway handles 100 kind of peppers. I told him I understood what he explained once again. When I was about to pay he kept mentioning the peppers again making me feel like a stupid. I told him I didn’t want the subway anymore and walked away. Really bad costumer service. And he can keep his peppers 🫑
What is the address of this Subway restaurant in Etobicoke?
The Subway restaurant is located at 2378 Lakeshore Blvd West, Etobicoke, ON, M8V 1C3, Canada.
What are the opening hours for the Subway at 2378 Lakeshore Blvd West?
The Subway is open from 9:00 AM to 10:00 PM Monday to Wednesday and Saturday to Sunday, extends to 10:30 PM on Thursday, and until 11:00 PM on Friday.
Can I order online or get delivery from this Subway location?
Yes, you can order online or through the app, get delivery, dine in at the restaurant, or opt for curbside pickup.
What meals does the Subway at 2378 Lakeshore Blvd West serve?
This Subway location serves breakfast, lunch, and dinner.
What payment methods are accepted at this Subway?
You can pay using American Express, Discover, Mastercard, and Visa.
Does this Subway offer catering services?
This Subway restaurant is happy to help with any catering needs.
Is there dine-in service available at this Subway?
Yes, dine-in service is available at the restaurant.
What nearby places can customers visit before or after dining at Subway on Lakeshore Blvd West?
Customers can visit nearby places like Paul’s Laundromat for laundry needs, Pizza Therapy for more dining options, or Eleven Superior, a notable landmark and historical building.
Are there any financial services close to the Subway on Lakeshore Blvd West?
Yes, there are several CoinFlip Bitcoin ATMs nearby for quick access to cryptocurrency transactions and ATM services.
What other amenities are available close to the Subway at 2378 Lakeshore Blvd West?
Nearby amenities include Iris Dental Group for dental care, Nando Tullo Desjardins Insurance Agent for insurance services, and Elevate Barbershop for grooming needs.