Multiple customers reported dirty tables and unsanitary conditions in the dining area.
Service Quality
There are frequent complaints about poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews mention issues with incorrect orders and missing items.
Food Quality
Customers expressed dissatisfaction with food preparation, citing cold or poorly made items.
Staff Performance
While some staff members received praise for their friendliness, others were criticized for being inattentive or unprofessional.
ND
Nikki Drennan
Feb 10, 2026
2.0
Placed coffee take 12 through the app and to be picked up in drive-through way ahead of time. So I wouldn’t hold any one up but I still waited over 10 minutes just to get it! Ridiculous!
AO
Aiden Ouellet
Dec 30, 2025
1.0
My brother got sick there and the chicken nuggets look like 50 years old
PT
Prashant Tamang
Dec 29, 2025
4.0
Really busy McDonald’s. Tables were dirty and all the bins were full, but the staff were good and friendly….
HB
Hoori Barkh
Dec 20, 2025
4.0
Usually the drive thru is fine and McDonald’s food is just as expected. But the last time I went they got both the sides and the drinks wrong. It was frustrating to come home and see the mixed up order.
AG
Angel Green
Dec 2, 2025
1.0
Literally the worst McDonald’s I’ve been to. You always get parked no matter what you order. Waiting upwards of 20minutes every time in the drive through. If you’re in a rush certainly don’t stop here. If I could 0 star this restaurant I would.
What are the opening hours of this McDonald's location?
This McDonald's is open Monday through Sunday from 7:00 AM to 11:00 PM, except on Wednesday when it closes at 10:30 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's does not have a drive-through service at this location.
Can I order food for pickup or delivery at this location?
Yes, this McDonald's offers both in-store pickup and delivery services.
What types of meal options are served at this McDonald's?
This location serves lunch and dinner meals with options including coffee, desserts, and a children's menu.
What payment methods are accepted at McDonald's on North Queen St.?
They accept American Express, Discover, MasterCard, Visa, cash, and debit card payments.
Is this McDonald's family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children and has a children's menu.
Where is this McDonald's located?
It is located at 165 North Queen St., Etobicoke, ON, M9C 1A7, Canada.
Are there any nearby places to shop after dining at McDonald's?
Yes, the Smartcentres Etobicoke Mall and the Walmart Supercentre are nearby shopping destinations you can visit after your meal.
What other dining options are near this McDonald's location?
Nearby restaurants include Firehouse Subs for sandwiches, Extreme Pita for quick meals, Five Guys for burgers, and Vivo Pizza Pasta for Italian cuisine.
How can nearby transit or travel facilities assist me in reaching this McDonald's?
Toronto Pearson Airport is nearby, making this McDonald's a convenient spot for travelers to grab a meal before or after their flight.
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