Multiple customers reported dirty tables and unsanitary conditions in the restaurant.
Customer Service
There were numerous complaints about poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Customers expressed dissatisfaction with food preparation, including poorly made items and cold food.
Staff Performance
While some staff were praised for their friendliness, others were criticized for being inattentive and unprofessional.
AO
Aiden Ouellet
Dec 30, 2025
1.0
My brother got sick there and the chicken nuggets look like 50 years old
PT
Prashant Tamang
Dec 29, 2025
4.0
Really busy McDonald’s. Tables were dirty and all the bins were full, but the staff were good and friendly….
HB
Hoori Barkh
Dec 20, 2025
4.0
Usually the drive thru is fine and McDonald’s food is just as expected. But the last time I went they got both the sides and the drinks wrong. It was frustrating to come home and see the mixed up order.
JM
Jon M
Dec 15, 2025
1.0
The worst mcdonald’s in Ontario? Closed when it says open… but you can still place an online order. Seems like a shady restaurant. Be careful here
AL
Al Lu (L.C.)
Nov 30, 2025
1.0
Waited at least 30 minutes at the counter just to buy two gift cards. Staff repeatedly ignored in-store customers to pack Skip/Uber orders. The cashier even paused during my transaction to pack another delivery bag. If you visit this location, expect to be treated like a second-class citizen while they prioritize delivery apps. Management needs to fix their staffing priorities.
What are the opening hours of this McDonald's location?
This McDonald's is open Monday through Sunday from 7:00 AM to 11:00 PM, except on Wednesday when it closes at 10:30 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's does not have a drive-through service at this location.
Can I order food for pickup or delivery at this location?
Yes, this McDonald's offers both in-store pickup and delivery services.
What types of meal options are served at this McDonald's?
This location serves lunch and dinner meals with options including coffee, desserts, and a children's menu.
What payment methods are accepted at McDonald's on North Queen St.?
They accept American Express, Discover, MasterCard, Visa, cash, and debit card payments.
Is this McDonald's family-friendly and suitable for children?
Yes, this McDonald's welcomes families and children and has a children's menu.
Where is this McDonald's located?
It is located at 165 North Queen St., Etobicoke, ON, M9C 1A7, Canada.
Are there any nearby places to shop after dining at McDonald's?
Yes, the Smartcentres Etobicoke Mall and the Walmart Supercentre are nearby shopping destinations you can visit after your meal.
What other dining options are near this McDonald's location?
Nearby restaurants include Firehouse Subs for sandwiches, Extreme Pita for quick meals, Five Guys for burgers, and Vivo Pizza Pasta for Italian cuisine.
How can nearby transit or travel facilities assist me in reaching this McDonald's?
Toronto Pearson Airport is nearby, making this McDonald's a convenient spot for travelers to grab a meal before or after their flight.