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McDonald's

3.8
(3178 reviews)

Business Details

25 Carrier Drive, ETOBICOKE, ON
M9W 6S1, Canada
(416) 674-1207
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
25 Carrier Drive, ETOBICOKE, ON
M9W 6S1, Canada

Hours

Reviews

3.8
3,178 reviews
5 stars
1,382
4 stars
749
3 stars
400
2 stars
173
1 star
474

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Staff Training

Many customers noted a lack of professionalism and training among staff, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly prepared items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their exceptional service and friendliness.

Cleanliness Concerns

There were complaints about cleanliness, particularly in restrooms and food preparation areas.
  • D3
    Drashti 333
    2 days ago
    1.0
    Worst experience ever. I saw first time in any McDonald that they don’t have French fries in their uber eats menu !!! How is this possible!!!. Also the customer service is very bad. Wait for long time for just small order.
  • KS
    Karanveer Singh Sarao
    5 days ago
    1.0
    Worst service very unprofessional staff need training for basic service whenever you will visit for pickup or place order they don’t care they just keep gossiping in back you have to shout and call them especially female staff very rude and unprofessional
  • CG
    Chris G
    Feb 22, 2026
    2.0
    Got parked for 7 minutes on a 1 Big mac order. When you don't have you signature burger on the hot & ready, you've failed. I would suggest driving 4 minutes to tbe next location it'll be faster.
  • TS
    Tush Saini
    Feb 21, 2026
    5.0
    Exceptional service. I don’t know about anything else but the girl at serving window named Dilseerat really deserves a raise in her pay. I ordered for two burger meals but the guy just heard the burgers. She handled everything perfectly with a beautiful smile on her face. I mean she should be the instructor for others teaching what real customer service is like. Fantastic
  • RC
    Ruchi Chaurisya
    Feb 21, 2026
    1.0
    Just don't visit this location. I have been to a number of Mc Donald's in the area but this one takes the prize in being badly run. Inefficient and rude staff and just bad service all over. Drove 30 mins in the snow for the play place and they say no heat so they cannot open it. Balloons all around about a grand reopening and heat doesn't work? Had to carry a screaming toddler out. Not the first time something like this happened at this location. Just avoid

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 25 Carrier Drive, Etobicoke?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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