Mixed reviews on customer service, with some staff being friendly and accommodating, while others were reported as rude and unprofessional.
Food Quality
Inconsistent food quality, with reports of cold or poorly prepared items, and issues with missing or incorrect orders.
Cleanliness
Concerns raised about cleanliness, particularly in the bathrooms and food preparation areas.
Operational Issues
Frequent complaints about long wait times, incorrect hours of operation, and staff being unhelpful or misinformed.
JT
James Taylor
6 days ago
3.0
It took forever to get my order and the restaurant was pretty much empty and only three cars in n the drive through. Other than that the service was good and friendly.
HA
hamed abasabady
Jan 1, 2026
5.0
Quality and generous food and good attitude of the staff
AC
aayush chopra
Jan 1, 2026
1.0
Went to store around 4:00/4:30Am.
Though the website and app says that it is open 24 hrs, they don’t accept any orders.
FT
Fairy tale
Dec 24, 2025
1.0
I recently went to this macdonald location at 25 carrier around 12:30 am on 24th December .I ordered 2 regular poutine. In one poutine i asked for extra gravy and extra cheese curds and the girl who was taking my order said okay. Then i also asked her to add a ranch sauce on top of it and she replied that they don’t serve that anymore. What does it mean that they don’t serve ranch sauce??? Then i went to window and asked same thing and that girl said they can’t add ranch on it. Bro,, i am paying for it and asking a extra thing just like gravy and cheese curds. What is the problem in adding ranch as well. I did not ask anything that was seasonal or not available that she can’t provide. It was just a stripe of ranch sauce on it. This is not good customer service. They need more training that how to serve customer. I was willing to pay for it still she said she can’t add. They only do what looks easy for them. Not good service at all by that girl at counter. Just provide good training otherwise food was good.
GS
Gurvinder Singh
Dec 17, 2025
5.0
Nights staff is nice and quick makes the delivery fast and I will make sure all people visit this restaurant. Best Manager and staff.
What are the hours of operation for McDonald's at 25 Carrier Drive, Etobicoke?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours every day at this location.
What types of meals are served at this McDonald's?
They serve breakfast, lunch, and dinner at this location.
What payment options does this McDonald's accept?
Payment methods accepted include American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a children's menu and is it family-friendly?
Yes, this location offers a children's menu and welcomes families and children.
What is the dress code when visiting this McDonald's?
The dress code is casual at this McDonald's location.
Are there any nearby clothing stores where I can shop after visiting McDonald's at Carrier Drive?
Yes, nearby clothing stores include Mark's and Vangelo Corporation, which you can visit for men's and general clothing shopping.
Are there nearby grocery stores to visit before or after dining at this McDonald's?
Yes, nearby grocery stores include Patel Brothers and Panchvati Supermarket, convenient for your shopping needs.
What nearby transit or service locations can help me find McDonald's at 25 Carrier Drive?
Nearby points of interest include U-Haul Neighborhood Dealer for truck rentals and Humber Transportation Training Centre, helping orient you around the area.