McDonald's

Reviews

• VK

  Violetta Khadzhi

  1 day ago
  2.0
  Very disappointing experience at this McDonald’s location. Service is consistently slow, staff seem unfriendly, and communication with the cashier was difficult during my last visit. This branch also doesn’t have self-ordering kiosks, which would likely make the service much more efficient. Overall, much worse than other McDonald’s locations.
• YT

  Yuri Tereshyn

  4 days ago
  5.0
  Clarence was the best.
• HF

  Helena Francisco

  5 days ago
  1.0
  Sherway location: Subject: Formal Complaint – Sherway Location Horrible Treatment of Two Minors To Whom It May Concern, I am writing to formally complain about the unacceptable treatment my 14-year-old son and his friend received at your Sherway location. On the evening of Saturday Feb 26, 2026 at approximately 6:15 PM, the boys placed and paid for their order #237. After waiting for some time without receiving their food, they approached a staff member to politely ask when their order would be ready. The young employee informed them that the order had already been called out and was “gone.” The boys explained that they had not received their food. Instead of investigating the issue or verifying the order, the employee told them that if they did not leave, security would be called. These are two 14-year-old boys who paid for their meal. They were shocked, embarrassed, and made to feel like criminals. Rather than resolving the issue properly, they felt pressured into paying again in cash to reorder their food. This situation is extremely upsetting. At no point should paying customers—especially minors—be threatened instead of assisted. Proper procedure would involve checking the receipt, verifying the order number, and ensuring the correct customer receives the correct food. If an order was mistakenly taken by someone else, that is not the fault of the customer who paid. I expect this matter to be investigated promptly. I would like: A formal explanation of what occurred A refund for the duplicated payment Assurance that staff at this location will be retrained on proper customer service procedures This experience was unacceptable and deeply disappointing. I look forward to your prompt response.
• JD

  Jhoana Dizon

  Feb 16, 2026
  5.0
  Great people working and freah food
• WW

  Wayne Walker

  Jan 17, 2026
  5.0
  Had chicken nugget meat with my son as a reward for good behavior. Service was quick food was fresh no complaints.

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