Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
321 reviews
5 stars
109
4 stars
57
3 stars
48
2 stars
20
1 star
87
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Several customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported dirty conditions.
Speed of Service
Many customers expressed frustration with slow service, particularly during busy times, while a few noted quick and efficient service.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported receiving cold or expired food.
- DMDarlene MangiaranoNov 13, 20252.0My breakfast sandwich was terrible, very dry and hard around the outside. Wasn’t very hot and neither was my hash brown! Very disappointed!
- JGJ GaoNov 4, 20251.0ordered a Bacon deluxe McCrispy, when I get home it turns to be a Spicy McCrispy. No bacon. It’s not rocket science, it literally adding eight ingredients together.
- PFPaul FracassiOct 15, 20255.0This is a really clean McDonalds location for any germaphobes. Lots of filipino employees so they keep the place super clean and the service is really good. solid location the seating is nice too… never had an issue
- BSBabak SorooshkiaSep 22, 20251.0I just got a Big Mac and when I took my French fries out a big hair on my fries When I when back there they are 100 Ok with it
- BAB ASep 14, 20255.0I want to take a moment to recognize Tony at McDonald’s for his outstanding service and professionalism. Tony is incredibly friendly and truly dedicated to providing the highest level of customer service to every single person he serves. He consistently goes above and beyond — not only does he take the time to make sure your order is perfect, but he also offers helpful guidance on how to save money. On more than one occasion, Tony has helped customers (including myself) download the McDonald’s app so we can collect rewards and take advantage of current promotions. This kind of thoughtful service shows that he genuinely cares about the customer experience, not just the transaction. Tony is also a great leader. He can be counted on to work at any station with skill and efficiency, always maintaining the highest standards. What really stands out, though, is his positive attitude — he always greets me with a smile and treats me with respect. Employees like Tony are rare, and McDonald’s is lucky to have him. I truly hope to see this young man get promoted — he absolutely deserves it.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 25 The West Mall in Etobicoke?
McDonald's at 25 The West Mall is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does this McDonald's location offer drive-through service?
No, this McDonald's does not have a drive-through; it is closed for drive-through service every day of the week.
What meals are served at McDonald's on The West Mall?
This McDonald's serves breakfast, lunch, and dinner.
Can I order McDonald's for delivery or in-store pickup at this location?
Yes, both in-store pickup and delivery services are available.
What payment options are accepted at McDonald's, 25 The West Mall?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is this McDonald's location family-friendly and does it offer a children's menu?
Yes, this location welcomes families and children and offers a children's menu.
What is the attire recommended for visitors at McDonald's on The West Mall?
The dress code is casual.
Are there any notable nearby places where customers can visit before or after their meal at McDonald's?
Yes, nearby places include Sherway Gardens shopping mall, The Keg Steakhouse + Bar, New York Fries Sherway Gardens, and Tim Hortons. Customers can enjoy shopping, dining, or grab coffee at these locations.
How can the nearby Freedom Mobile store at Sherway Gardens be useful to customers visiting McDonald’s?
Customers can conveniently visit Freedom Mobile for mobile phone services or repairs while enjoying a meal or taking a break at McDonald's.
Are there nearby coffee shops close to McDonald's at 25 The West Mall for customers who want a different beverage option?
Yes, nearby coffee shops include Starbucks, Starbucks Canada, and Nespresso at Sherway Gardens, offering alternative coffee and beverage choices.