Frequent complaints about incorrect orders and missing items, particularly in drive-thru service.
Customer Service
Mixed reviews on staff behavior; some customers praised friendly service while others reported rudeness and poor management.
Cleanliness
Concerns raised about cleanliness, especially in bathrooms and food preparation areas.
Food Quality
Reports of inconsistent food quality, with some customers receiving stale or improperly prepared items.
Wait Times
Long wait times reported during busy hours, with some customers expressing frustration over service delays.
JM
John M
1 day ago
5.0
Today I brought my grandpa to McDonald’s, and he was a little confused about how to use his rewards to get a free coffee. He apologized and asked how the app worked, and Shahodat was incredibly patient and kind the whole time.
She walked us through the steps, showed him exactly how to redeem the reward, and made everything super easy. My grandpa smiled and said She’s a smart and very nice lady and I couldn’t agree more.
Thank you, Shahodat, for treating him with so much respect and making him happy, thank you for being so helpful. Wonderful service like this makes a huge difference!
AM
Allen M
Nov 14, 2025
3.0
The management is strong and the staff is handled well, but the food remains mediocre. The group of locals who linger there at night affects the vibe, making it less suitable for families, kids, or a quick sit-in meal with a date.
HL
H L
Nov 9, 2025
5.0
staff was kind when orders were mixed up. staff is clearly working hard and as quick as possible to get orders out. one of the more enjoyable mcdonalds i’ve been to food and service wise.
RB
Rani Bawa
Nov 8, 2025
5.0
Kristen took my order and she was so polite and so positive so early in the morning. this is the only place I go for coffee & I always have a good experience
HL
Haoze Li
Oct 28, 2025
1.0
I ordered five McDoubles and one Cheeseburger today, but when I got home, the Cheeseburger was missing! I waited over 20 minutes for my order, and people who ordered after me were getting their food first. The staff clearly didn’t care about dine-in customers at all — all they focused on was delivery orders.
I’ve been to this location more than ten times, and it used to be fine, but today’s experience was absolutely unacceptable. How can you mess up such a simple order after making me wait that long? Completely disappointed and frustrated with this shift’s service.
What are the regular operating hours for McDonald's at 2736 Lakeshore Blvd W?
McDonald's at 2736 Lakeshore Blvd W is open 24 hours a day, 7 days a week, with continuous service from midnight to 11:59 PM daily.
Does this McDonald's location offer drive-through service, and what are the hours?
Yes, this McDonald's has a drive-through open 24 hours a day, every day of the week.
Are delivery services available at this McDonald's, and during what hours?
Delivery is available 24/7 at this McDonald's location.
Can I pick up my order in-store, and does this location support delivery?
Yes, McDonald's offers both in-store pickup and delivery services at this location.
What meal options are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner meals throughout the day.
What payment methods are accepted at McDonald's 2736 Lakeshore Blvd W?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Is the McDonald's location family-friendly and do they have a children's menu?
Yes, this McDonald's welcomes families and children and offers a children's menu.
Are there any popular nearby places where I can shop or relax after dining at McDonald's?
Nearby places include Pet Valu for pet supplies, Maple Leaf House Grill and Lounge for drinks and sports viewing, and LCBO for liquor and wine purchases.
If I need a beauty or spa appointment near McDonald's, which places are close by?
Nearby beauty and spa options include Hi Tech Nails, Beautiful Reasons Spa Inc., Esperanca Spa, and Ink diva beauty.
What nearby food and beverage options are available besides McDonald's?
You can find nearby options such as Subway for sandwiches, Popeyes Louisiana Kitchen for chicken, and Keto Kookie Co. which offers bakery items and candy.