KFC

3.5
1426 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1610 The Queensway, Etobicoke, ON
M8Z 1V1, Canada

Hours

Reviews

3.5
1,426 reviews
5 stars
744
4 stars
113
3 stars
81
2 stars
70
1 star
418

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including overcooked and raw chicken, as well as salty and cold fries.

Service Speed

Customers frequently mentioned long wait times for food, both in-store and at the drive-thru, with some experiencing waits of up to 50 minutes.

Staff Behavior

Feedback on staff behavior was mixed; while some praised friendly service, others reported rude and unprofessional interactions.

Cleanliness

The cleanliness of the restaurant received positive remarks, but some customers noted that the bathrooms were unsanitary.
  • AP
    Alejandro Lopez Padilla
    3 days ago
    1.0
    They are very rude and offensive, they threw food at my car and they don't speak English, I am very offended by drive thru
  • LV
    Linda Vu
    Dec 30, 2025
    1.0
    I ordered at 10:50 pm for pick up for 11:30. I got there, And I still had to wait 20 minutes for the food to be ready.
  • MJ
    Mohamedraza Jaffer
    Dec 18, 2025
    5.0
    Very nice and clean place with good vibes! And for Lunch and the cashier was quite amazing explaining what specials they had and what would come in the order and verified each and every order properly- that was quite impressive as usually other KFC’s especially in Mississauga area don’t do that. The floors and tables and counters were all very clean. We got our order not long and was very fresh and lol gone in no time - again if I have to compare with the KFC’s in mississauga orders are messed up and definitely you can make it out that the chicken and fries were not fresh probably mad in Hugh batch and than re-fried so it comes out more hard BUT this place I had really enjoyed eating KFC after very long time! Great work guys 👌
  • SM
    Shannon Magee
    Dec 16, 2025
    5.0
    I work out that way and I stopped now twice to discover this one is by far the most superior and I will drive way out of my way to go here from now on. The one near me doesn’t season the fries like you guys do, it’s the freshest best location ive found yet. Thank you so much so glad i came by
  • BM
    Blertina Margo
    Dec 16, 2025
    1.0
    I noticed another reviewer had suggested self order kiosks to cut down wait time… well they have them now and if you use them expect that you will be blamed when the order doesn’t get sent to the kitchen. This happened yesterday night, in which me and two friends decided to grab a late night bite after we all finished working. Two self order machines were “working”, they went ahead of me, selected what they wanted and paid. The supposed manager saw them waiting at the pick up area and asked what they were waiting for. They said their orders. Fair enough if there was a problem with the system, but he was convinced that there wasn’t, since they had been working before. My friends showed their bank statements in which the reluctant crew finally accepted they had ordered yet still were condescending towards them when they told them what they had ordered. They had to constantly repeat their orders, in the midst of “are you sure that’s what you ordered??”. Since I didn’t order on the machines when this happened, I waited at the cash to order. Everyone on the crew lacked any basic human greeting or acknowledgement. I had to hail one of them to say “well now I would like to order”. This would’ve been a basic reading of the situation in which one could understand two people came in and ordered, to which no fault of their own their orders that were paid for didn’t go through, and one person deciding not to pay through the machine that doesn’t send an order through, was waiting to order and pay at the front. Better yet after we finally got our orders, and all sat to eat, we were then told dining was closed, something that should’ve been asked when we were ordering. We were treated with what could be described at the opposite of hospitality, straight up hostility. When we were going to leave I asked if there even was a manager on duty at that time, to be shocked to learn that it was who I was speaking to. He had thought they did their best, meaning it’s perfectly fine to be as difficult and cold mannered as possible, and lack any skills required to be serving diners. Please skip this location and go to the nearest one.

Frequently Asked Questions About KFC

What is the address of this KFC location?

The KFC is located at 1610 The Queensway, Etobicoke, ON, M8Z 1V1, Canada.

What are the opening hours of this KFC?

This KFC is open from 10:00 AM to midnight from Monday to Wednesday and Sunday, and from 10:00 AM to 3:00 AM on Thursday, Friday, and Saturday.