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KFC

3.6
(1548 reviews)

Business Details

(416) 255-1917
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1610 The Queensway, Etobicoke, ON
M8Z 1V1, Canada

Hours

Reviews

3.6
1,548 reviews
5 stars
855
4 stars
114
3 stars
81
2 stars
70
1 star
428

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional service, particularly in the drive-thru and during order discrepancies.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

While some reviews praised the food as delicious, there were numerous complaints about food being stale, improperly cooked, or overly salty.

Wait Times

Customers consistently mentioned long wait times both in the drive-thru and for food preparation, impacting their overall experience.

Cleanliness

Some reviews noted that the restaurant was clean and well-maintained, while others pointed out issues with cleanliness, particularly in the bathrooms.
  • DT
    Dmytro Tymoshyk
    4 days ago
    1.0
    I don't understand what happened to this KFC I came for a drive-thru and ordered a Combo with three pieces they gave me and asked if I wanted any sauce I liked it Because no one had offered me sauce before I took the sauce and went home when I got home I saw that they put a little bit of potatoes in it and instead of three pieces of chicken they put two pieces of chicken and such tiny ones that are just there I don't know it's like some garbage they found
  • AS
    Amardeep Sihag
    Feb 26, 2026
    5.0
    Visited this KFC location and was impressed with the efficiency. Neha handled my order with professionalism and a positive attitude. The food was fresh and served hot. Overall, a reliable spot for a quick meal.
  • VP
    Vidhi Patel
    Feb 18, 2026
    5.0
    I recently visited KFC at this location and it was honestly one of the best experiences I’ve had! The fried chicken was hot, crispy, and full of flavor. The Zinger burger was perfectly spicy and fresh. The restaurant was clean and well-maintained, and the staff were polite and welcoming. My order was ready quickly, and everything tasted amazing. If you’re craving delicious fried chicken, this is the place to go. Highly recommended!
  • SK
    shivangi khanna
    Feb 18, 2026
    5.0
    I always visit this location because of kamal as he's such a calm and composed person! Other managers were just lying around and not giving us any attention but kamal came right away and apologized on behalf of his rude staff and took our order perfectly. Best customer service guy ever!!
  • ZR
    Zouhair Rouh
    Feb 17, 2026
    5.0
    I would like to sincerely thank the entire team at KFC for the incredible service I received. Honestly, this is a level of customer service I have never experienced anywhere else. A very special thank you to Mahmoud for his outstanding professionalism. His warm welcome, positive attitude, attention to detail, and genuine care for customers truly made this a +5-star experience. He went above and beyond to ensure everything was perfect, and it clearly shows that he is passionate about his work. Employees like Mahmoud deserve to grow and advance in their careers. He represents excellence in customer service and would be a valuable asset in any leadership role in the future, whether within KFC or beyond. I would also like to recognize the rest of the team for their great energy and teamwork: Jaspreet, Subhan, Ujala, and Bharat. Congratulations to the whole team — keep up the amazing work! 👏

Frequently Asked Questions About KFC

What is the address of this KFC location?

The KFC is located at 1610 The Queensway, Etobicoke, ON, M8Z 1V1, Canada.

What are the opening hours of this KFC?

This KFC is open from 10:00 AM to midnight from Monday to Wednesday and Sunday, and from 10:00 AM to 3:00 AM on Thursday, Friday, and Saturday.

Brand Certified Facts from KFC

This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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